General Staff Jobs

[Wiseman Strategies is proud to represent KURU Footwear of Salt Lake City, Utah in their search for their new Creative Director.]

Creative Director:

Your natural ability to drive, motivate and engage others while always keeping the big picture in mind will make you an exceptional fit as our Creative Director. You love taking on new challenges, and will get the opportunity to fully develop and execute on the creative vision for our innovative company, KURU Footwear. In addition to creating the company’s creative vision and owning its direction, your constant focus on achieving results will serve as the catalyst in ensuring all creative assets and content, including marketing materials, are in alignment with this vision. In this leadership role, you will lead our highly driven Creative team through your strong relationship-building skills. We are KURU Footwear, and we are searching for an action-oriented and confident Creative Director to own the creative direction of our company, and we welcome your application.

What you’ll need to be our Creative Director:

• Risk-taking, socially poised and motivating team builder
• A problem solver who likes change and innovation while controlling the big picture
• Innovative, “outside the box” thinker; undaunted by failure
• Bachelor’s degree in Design or related field
• Several years of experience in a creative director role developing creative outputs that has driven awareness, relevance and desirability
• Proven experience leading and managing designers, copywriters, photographers, and videographers with a track record of delivering high-quality designs on time and within budget
• Passion and proven ability to drive a digital brand that sells to the end user
• Experienced in measuring, tracking KPI’s for self and team, and interprets data well and can define its impact
• Ability to manage multiple priorities simultaneously; also able to articulate and sell creative concepts to both internal and external stakeholders

Why you’ll love working with us:

Culture-

• Dynamic, high-growth environment and a culture that wants to win
• High level of accountability in your role. Your ability to perform and deliver results will be obvious and transparent in your role
• Opportunity for you to make an impact cross-functionally and support multiple teams within the business
• You will be joining a team of leaders with an insatiable goal to grow the company more than threefold over the next five years

Benefits-

• Hybrid (remote/in-office) work environment
• Medical, Dental, and Vision insurance
• 401(k) with company match
• Flexible PTO to recharge and actively fulfill personal passions, potential and purpose
• Education Assistance available
• Employee referral bonuses
• Annual bonus potential
• Product discounts
• Sabbatical at 3 years of employment

What you’ll do as the Creative Director:

• Create and lead to a future vision of KURU and build to that state; develop and lead the overall vision for the brand; ensure alignment with the company’s vision, strategic objectives and brand values
• Collaborate with cross-functional teams, including marketing and eCommerce, to ensure alignment and consistency of creative direction across all touchpoints; Establish and drive a creative culture that engages world class talent, maximizes team potential, and encourages proactive cross-discipline collaboration
• Lead and manage a team of creatives (design, photography, copy) and creative agencies, providing guidance and direction to ensure the timely delivery of high-quality and impactful designs
• Ensure all marketing materials are centered on growing the company through the brand and that the brand satisfies the functional, social, and emotional dimensions that resonates with our customers

Who we are:

Thank you for considering an opportunity at Kuru Footwear (https://www.kurufootwear.com/). We are driven to design and develop footwear that performs at the highest level while empowering you to get out and go chase your dreams. Since the launch of our direct-to-consumer model in 2009, thousands have experienced the unique style, superior support, and unimaginable comfort of KURU. It’s not just about what we make, it’s what we make possible. Comfort this life-changing is more than a shoe. It’s a KURU.

• We are CURIOUS.
• We are IMAGINATIVE.
• We are TENACIOUS.
• We MAKE IT COUNT.
• Scrappy but SMART.

We are excited to review your application and hope your talents and abilities will help us all achieve our goal of continuing doing what we love. .

~ Kuru Footwear

Wiseman Strategies

BASIC PURPOSE: Responsible for supervising the maintenance and operation of all fleet audio-visual, sound, light and rigging systems onboard the fleet.

POSITION RESPONSIBILITIES:

• Ensures all onboard technicians provide adequate technical support for all audio visual, sound, light and rigging systems to Cruise Director and Hotel department within technical capabilities.
• Manages the continuous maintenance and servicing of all entertainment equipment on board. Ensures preventive maintenances are carried out and conducts yearly audits on all vessels. Plans for adequate refurbishments, maintenance and repair projects of all entertainment systems while ships are on dry dock.
• Coordinates orders and deliveries of supplies required for the continuous operations of entertainment systems within budgetary guidelines.
• Coordinates and supervises with the Director Technical Entertainment all upgrades and installation of entertainment systems in order to maintain the latest technology in all entertainment venues. Coordinates with New Build department all new build projects regarding entertainment systems and equipment.
• Oversees and coordinates technical systems requirements related to special events e.g. advertising & promotions, private charters and other events onboard.
• Primarily responsible for coordinating scheduling and staffing of all onboard technicians in order to provide adequate technical support and maintenance of all entertainment equipment onboard the ship. Responsible for the employment, performance management and discipline of entertainment technical staff.
• Responsible for the adequate system training and continued development in relevant field of all technical entertainment support staff.
• Works, maintains and creates relationships with multiple vendors in order to find and retain the most qualified and reliable vendors at the best competitive rates.
• Supports fleet entertainment technicians to maintain a safe working environment per SEMS & SOX policies.
• Maintains and updates work descriptions for all technicians as needed in conjunction with individual areas.
• Perform other job related functions as assigned.

KNOWLEDGE AND EXPERIENCE:

EDUCATION: Minimum of an Associates Degree in Electronics/Electrical or Audio/Visual Communications or related field required.

EXPERIENCE: Minimum of 7 years experience in areas of audio/visual communications and sound/lights technology required. Cruise ship and ship building experience in the aforementioned areas is a plus.

KNOWLEDGE & SKILLS: Proficiency in all computer platforms including Macintosh and Windows operating systems and systems networks in order to operate, and maintain entertainment systems and equipment. Must be able to read and interpret basic electrical systems drawings and flowcharts. Excellent project management and organizational skills in order to carry out maintenance repair and installation projects of entertainment equipment on time and within budgetary guidelines. Excellent written and verbal communication skills in order to interact with technical staff onboard the ship, vendors, Cruise Director, Hotel Director, Chief Electrician, Electronic Engineer and Technical Supervisors and technical staff onboard the ship.

Norwegian Cruise Line Holdings Ltd.

About Creative at The Escape Pod:

Creatives at The Escape Pod are experts at challenging comfortable — concepting, presenting, and executing ideas that are timely, rooted in insights, and thoughtful in craft. We help brands move beyond the ‘sea of sameness’ in ownable and authentic ways. We design, write, and produce creative across every medium to break through in culture, escaping the status quo. If that sounds exciting to you, then we’d love to talk to you about this opportunity on our team.

Job Overview:

The Escape Pod is looking for a Sr. Art Director who is a seasoned pro and loves the craft. Someone who is passionate about ideas, and persuasive in selling their ideas to others. Someone who is eager to collaborate, ideate and build things that don’t exist yet. We want your passion for pushing the envelope, cutting through the content clutter to shine in your work and how you present. Strategy and finding/leveraging human behaviors and insights is also what we’re looking for. We want a Sr. Art Director who can lead projects with their partner, concepting, shaping, re-shaping, etc., constantly striving for the best ideas.

What You’ll Do:

• Brainstorm and develop strategically sound creative concepts
• Lead social content that brings strategy to life across platforms. From social-first activations to platform hacks, tentpole moments to evergreen content, the internet will be your oyster.
• Must stay current on all existing, new, and emerging technologies that relate to social media, as well as cultural trends
• Present work internally and to clients
• Own a project from conception through completion
• You will lead projects and also work as part of a team in large or small groups in a collaborative fashion
• You will be proactive in bringing ideas to the table that are above and beyond the current asks
• Take direction from CDs and continue to learn
• Be a part of new business pitches

What You’ll Bring:

• 5+ years relevant work experience
• Portfolio of your work
• Strong written and verbal communication skills
• Extremely detail oriented and organized
• Professional and assertive with the ability to keep cool and think clearly under pressure
• Proven ability to work on a team through annual brand planning and building of a campaign from the ground up
• Experience leading creative projects and teams

About The Escape Pod:

At the Escape Pod, we don’t claim to do a million things just OK. We do four things brilliantly: Strategy, Creative, Production, and Partnership. We help clients escape from predictable to, well, not. We help clients escape from the crowded space to the white space. We help clients escape the old school notion of ‘bossy agencies’ to a world of empathetic partnership. We’re a 2-time winner of AdAge’s Small Agency of the Year Award and in 2022 we’ll be the first agency ever to host the Small Agency Conference and Awards in our office.

Additional Information:

The Escape Pod is an equal opportunity employer. We do not discriminate based on sex, gender identity, race, color, national origin, religion, sexual orientation, disabilities or any other protected basis because we believe the best and brightest come from all walks of life. We aspire to foster a community in which diversity is valued in both our employees and our ideas.

The Escape Pod

About Creative at The Escape Pod:

Creatives at The Escape Pod are experts at challenging comfortable — concepting, presenting, and executing ideas that are timely, rooted in insights, and thoughtful in craft. We help brands move beyond the ‘sea of sameness’ in ownable and authentic ways. We design, write, and produce creative across every medium to break through in culture, escaping the status quo. If that sounds exciting to you, then we’d love to talk to you about this opportunity on our team.

Job Overview:

The Escape Pod is looking for a Junior Art Director who is passionate about ideas, and persuasive in selling their ideas to others. Someone who is eager to collaborate, ideate and build things that don’t exist yet.

What You’ll Do:

• Concept, develop and create engaging designs that drive client goals
• Design for and produce work for a range of online and offline mediums—OLV, TV, apps, websites, landing pages, emails, social media
• Prove understanding of your client’s brand visual voice when creating ideas and content
• Stay current on all existing, new, and emerging technologies that relate to digital marketing, mobile, social media, and cultural trends
• Package ideas in a clear, logical and persuasive manner
• Present work internally and to clients
• Own a project from conception through completion
• You will lead projects and also work as part of a team in large or small groups in a collaborative fashion
• You will be proactive in bringing ideas to the table that are above and beyond the ask
• Take direction from CDs and continue to learn
• Be a part of new business pitches

What You’ll Bring:

• Minimum of 1 years experience
• Portfolio of your work
• Mastery in most Adobe Creative Suite applications
• Strong communication skills
• Strong conceptual skills with the ability to create 360 campaigns
• Good client presentation skills and a knowledge of how the work addresses the client challenge
• A clear understanding of a creative brief and its role in the creative process
• A great eye for design and desire to take on new challenges, grow and learn every day
• Ability to work collaboratively as part of a larger team in a fast-paced environment

About The Escape Pod:

At the Escape Pod, we don’t claim to do a million things just OK. We do four things brilliantly: Strategy, Creative, Production, and Partnership. We help clients escape from predictable to, well, not. We help clients escape from the crowded space to the white space. We help clients escape the old school notion of ‘bossy agencies’ to a world of empathetic partnership. We’re a 2-time winner of AdAge’s Small Agency of the Year Award and in 2022 were the the first agency ever to host the Small Agency Conference and Awards in our office.

Additional Information:

The Escape Pod is an equal opportunity employer. We do not discriminate based on sex, gender identity, race, color, national origin, religion, sexual orientation, disabilities or any other protected basis because we believe the best and brightest come from all walks of life. We aspire to foster a community in which diversity is valued in both our employees and our ideas.

The Escape Pod

Our client is looking to hire a well rounded Art Director to their creative & marketing team! The right candidate will have a broad mix of design skills including advertisements, marketing campaigns, social media, event materials, and web / digital assets.

Day to Day:

• Support the day-to-day graphic design needs for external facing audiences, including but not limited to corporate advertisements, marketing campaigns for brand and product, social media assets, event materials and web/digital assets
• Support the day-to-day graphic design needs for internal audiences, including the creative development of desktop screens, executive materials, presentation assets and other items as needed
• Support the day-to-day graphic design needs for Branch merchandising, including collateral, digital screens (static and animated) and other materials as needed
• Manage ad hoc, logo and design requests as needed
• Provide quarterly and annual overview of design projects
• Partner with Brand Activation team to report out on creative metrics and make recommendations based on learning

Requirements:

• Bachelor’s degree preferred.
• 3+ years in an agency or in-house Marketing setting
• Expert in Photoshop and PowerPoint
• Ability to work in animation a plus
• Excellent design skills with portfolio work to prove it
• Ability to communicate and show creative vision
• Up to speed on design and creative trends
• Strong communication and project management skills
• Strong intrapersonal and customer service skills
• Strong skillset for layout and typography
• Banking / Finance experience is a huge plus!!

Apply today and include your portfolio to be considered!

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies’ dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers’ technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com.

We look forward to working with you.

Beacon Hill. Employing the Future™

Beacon Hill Staffing Group

At Tag, we love what we do and pride ourselves on an authentic culture built on our core values of integrity, innovation, sustainability, growth, and accountability.

We are a leading creative production and sourcing partner to brands and agencies and we have over 50 years of marketing execution experience, working with the world’s best brands. We are creative directors, graphic designers, CGI artists, writers, photographers, producers, linguists, operations experts, and account managers, coming together to deliver impactful content with craft, scale, and speed.

Our marketing expertise digs deep into industry sectors and marketing channels, to help our clients stand out and sell more, everywhere.

As people, we are collaborators and makers, learners, and listeners, with a strong commitment to diversity, equity and inclusion, service, and work-life harmony.

POSITION SUMMARY

The Senior Account Manager, Creative Services, works directly with clients and staff to oversee briefs from start to completion as well as other projects for our clients, and ensures that project goals and objectives are met within the agreed upon time, scope, budget and resource requirements.

This role must be based in Montreal, Quebec, and applications must be bilingual (English/French). YOU MUST HAVE BROADCAST EXPERIENCE TO BE CONSIDERED FOR THIS ROLE.

JOB DUTIES

(* denotes an “essential function”)

• *Oversee briefs from start to completion, ensuring quality at every stage
• *Manage the client relationship, assessing needs, making recommendations and managing budget and timeline
• *Be the central conduit for all project communication and status updates
• *Interact with graphic designer team as well as external print and production vendors to oversee project delivery from start to completion
• *Identify and troubleshoot technological bottlenecks in workflow and/or asset management systems
• Work closely with the design director to insure designs are branded properly and meet highest quality standards
• *Resolve issues escalated by the client and communicate significant issues to the Director
• Use feedback from monthly and quarterly client meetings to meet client expectations
• Advise customers as to potential benefits, features and capabilities of new or revised services and service enhancements
• *Build relationships with end users; manage their perception and expectations
• *Accurately quote all jobs and keep the client updated regularly with any additional costs. Invoice all projects on final delivery
• *Be accountable for overall financial performance of projects against budget. Assist department and clients with budgeting process
• *Meet monthly financial duties as described in the Accounting Close calendar
• Forecast monthly results at the mid-month timeframe
• *Develop and analyze the monthly performance and progress reports, including expense management and achievement of financial targets
• *Provide valuable input for monthly and quarterly client meetings; preparing data/content and be able to present to Senior Client Sponsors
• *Understand site financial targets, analyze trends, identify shortfalls, and help to create action plans to recover revenue or cut expense
• Seek opportunities to expand services with the client
• *Maintain close contact with Client Services team who are also on the same account and provide input into Account Plans

JOB QUALIFICATIONS

• 4+ years of experience in handling client briefs from start to completion
• A Bachelor’s degree in Marketing, Media, Design, Sociology degree or equivalent. A combination of education and work experience can be substituted
• Understand production processes and the essentials of a good brief
• Excellent customer service skills
• Excellent written and verbal skills
• Excellent understanding of cash flow
• Be highly organized, detail oriented and be able to multitask and prioritize workload
• Previous experience of project management applications
• Understanding of Tag’s job-tracking system
• Solid understanding of Microsoft Office suite
• Understand the client billing process

This is the opportunity to work in an environment that best suits your needs, fueled by flexible hours and locations, strong supportive benefits, career training and development and, most importantly, an inclusive environment that eliminates barriers and elevates voices, giving every member of the Tag team an opportunity to be seen and heard.

We’ve made a strong commitment to diversity and inclusion and are taking a stance on equality in the workplace. We support sustainability, in our organization and with our network of partners and suppliers.

***Proof of COVID-19 vaccination required***

Tag

Melissa A. Smith Casting is seeking a:

Casting Assistant

Start Date: Immediate – contract position with a minimum of 25 hours per week for 10 weeks with possible extension.
Salary: Commensurate with experience
Work Location: Hybrid remote in Toronto, ON
Responsibilities Include:
• Managing casting logistics for audition sessions, including scheduling and communicating with agents and actors.
• Reviewing scripts and assisting in creating comprehensive and insightful breakdowns and audition material.
• Editing and uploading self-tapes and other media management.
• Checking actor availabilities.
• Generating and maintaining talent lists, master lists, lists of outstanding roles, etc.
• Assisting with various forms of research and outreach.
Skills, Requirements and Experience:
• Must have knowledge and experience working in the film and television industry.  
• Exceptional organizational skills and attention to detail.
• Ability to work efficiently on many projects with varying deadlines and ability to anticipate priorities.
•  Elite communication skills, both verbal and in writing.
• Experience with Casting Workbook and Breakdown Express is an asset.
• Basic video editing experience
• Creative, positive and outgoing personality
• Ability to work independently and in a team environment
• Mature personal judgment, exhibiting a high level of professionalism and discretion.
• Adaptable to a flexible work schedule, including some evenings.
• Candidates must have their own computer and reliable internet service.

Company Description

Recognized by Forbes as one of the fastest-growing private companies in the United States, Palmetto believes that choosing to source clean energy from renewable resources like solar power should be a right, not a privilege. As such, we connect homeowners with renewable energy options such as solar power and energy storage systems. Through our marketplace business model, we empower solar sales professionals and solar installation companies with access to our proprietary design platform, financing, customer management system, logistics, and project management. Our #1 focus is a phenomenal experience for our customers and partners, evidenced in our industry-leading Net Promoter Score.

Our employees are our most valuable resource. Palmetto is a VC-backed high-growth company with a promote-from-within culture for talent development. We offer excellent benefits such as unlimited vacation/PTO, medical, dental, and vision coverage, paid parental leave, and retirement plans.

We are a remote-first company and are proud to have great people working for us all over the United States.

Summary of Role

The Director, CX will act as a strategic leader as well as manage the Customer Support team and the day to day actions of Palmetto’s contact center. With an eye toward development of a seamless digital support experience for all customer types, they will assist in proactive ticket deflection by partnering with Product to address customer experience issues at the root cause. The ideal candidate will be comfortable challenging the status quo, collaborating across different business units, working hand in hand with product and technology teams, and mentoring and developing a world class, remote CX Team. The Director will also serve as a cultural driver, helping Palmetto continue to establish its standing as the client experience leader in the clean technology space.

Strategic & Tactical

• Develop short and long-term CX strategies in partnership with leadership and build out the CX roadmap and technology tool suite
• Oversee support for multi-sided marketplace for Homeowners, Sales Members, and Build Partners
• Manage the CX P&L, negotiate and manage all vendor relationships
• Focus on ticket deflection with a key KPI of reducing customer contacts. Use data to identify root-cause resolution of customer pain-points.
• Hire and develop the team and identify partners/vendors to help us scale
• Set OKRs and revamp our CX Score Card by building upon the existing data structure
• In partnership with other other departmental leaders, continually optimize key customer-facing processes that differentiate Palmetto’s consumer experience, and provide opportunities for scale.
• Represent the voice of the customer and promote a customer-centric mindset across the organization. Develop internal training for all hires and represent the Voice of the Customer at company All Hands.
• Manage a team of CX specialists who act as the frontline of the customer voice and ensure teams deliver a seamless customer experience. Train, lead and develop a team of CX experts with the skill sets needed to execute Palmetto’s cx strategy, iterate and refine it over time.

Qualifications

• 8-10 Years in a Customer Support Leadership role in a contact center environment, CX / Customer Experience roles a plus
• Consumer experience (B2C or D2C) is required and experience managing support for multi-sided marketplaces is a big plus
• Proven track record of working with Product teams to release new functionality to combat customer pain points
• Ability to influence senior leaders and colleagues to influence future consumer experiences
• Experience working with a variety of CX vendors and technology tools
• Escalation management and experience handling emergency, high touch issues
• Experience in leading, mentoring, and developing high performing teams
• Bias for action, entrepreneurial mindset, and focus on growth and scale
• Ability to manage multiple initiatives concurrently and ruthlessly prioritize the most impactful initiatives
• Metrics-driven mindset with advanced reporting skills
• Experience with customer insights platforms is preferred

Main KPIs

• Customer contact rate
• Cost / contact
• NPS throughout journey
• Palmetto brand reviews

Equal Employment Opportunity

Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.

For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy

Palmetto

ERM seeks an industry Marketing Manager to join the North America Marketing Team, preferably located near an ERM office in North America. The role can be performed in a hybrid manner (remote/in-office).

• Must have at least 5-7 years of experience working in environmental consulting or professional services firm in a Marketing capacity.
• Mining experience strongly preferred and must have a passion for communicating the key role of mining for a sustainable future.

The Marketing Manager will lead and manage industry marketing strategy and execution including for key North America events and support the business in developing value propositions through marketing collateral including thought leadership. The marketing manager will work collaboratively with our partners, sellers, account directors and mining industry leadership team to develop and implement client-focused integrated marketing plans leading to new and strategic opportunities/growth.

In addition to supporting the mining industry, the marketing manager will support various initiatives, go-to-market campaigns, and collaborate on projects with other members of the marketing & proposal team. The successful candidate will be an integral part of the commercial team, be confident, service-oriented, to drive initiatives and progress, along with relating well with diverse groups of technical professionals.

RESPONSIBILITIES:

• Lead all aspects of marketing strategy and execution for the mining industry including but not limited to thought leadership content development, pitch deck messaging and design, social media strategy writing and editing, video messaging, and vendor relationships.
• Manage and coordinate a variety of marketing events from proprietary (virtual and in person) events and conferences, industry association memberships, sales enablement materials and insights development. Develop strategies for new events, implement best practices and manage the planning process for a-z.
• Implement industry marketing strategy and competitive intelligence practices including planning, researching and project management to achieve successful outcomes.
• Influence partners and sellers on which marketing activities to pursue through strategic and commercial alignment discussions. Measure the impact of campaigns using both qualitative and quantitative metrics.
• Utilize digital planning tools and assist with implementation of new procedures, including contributing to and managing website/SharePoint materials. Challenge status quo and find alternative ways to provide solutions.
• Provide recommendations to company leadership, exhibit self-initiative, positive team attitude, technical quality and creativity, and ability to successfully juggle multiple deadline-driven initiatives and other tasks. Showcase flexibility in changing priorities and work seamlessly with the consulting staff.
• Collaborate with other teams, including Global Marketing on initiatives and strategies for the industry. Provide ideas, guidance, to influence and collaborate with other marketers and technical teams.
• Elevate and maintain the quality and consistency of ERM’s professional image in client communications, events, pursuits and collateral material.
• Ensure compliance with company image, brand standards, approval levels, and guidelines.

REQUIREMENTS:

• Bachelor’s degree in Marketing, Design, Communication, Business, or related field from an accredited college or university or demonstrated equivalent. Advanced degree (e.g. Masters/MBA) a plus.
• 5-7 years of experience including working in environmental consulting or professional services firm.
• Mining experience strongly preferred and must have a passion for communicating the key role of mining for a sustainable future.
• A self-starter who can coordinate and manage multiple projects with minimal supervision. Have the ability to adjust to change and refocus on priorities based on company direction.
• Have agility in changing priorities; work under quick deadlines and manage challenges and obstacles in a constructive manner.
• Strong communication skills (verbal and written).
• Strong organizational, writing/researching/editing, and time management skills in order to juggle multiple tasks with differing deadlines.
• Have the ability to work within a team, marketing or technical groups, to move projects forward on time and budget. Elevate challenges issues to management appropriately. Provide insights and input on processes and decisions. Incorporate feedback into future performance and be self-aware of opportunities for growth
• Experience with virtual and in-person events planning, campaigns, initiatives, content development
• Extensive experience with MS Office
• Experience with graphics, Adobe Creative Suite, and SharePoint
• Experience with Salesforce or another equivalent CRM database
• Some business travel may be required for on-site conference support or team meetings
• Meticulous attention to quality and detail.
• Positive, professional and team-oriented attitude.
• Experience working remotely with other offices and teams on materials and deadlines.
• Professional approach to managing time and deadlines on all projects in a fast-paced environment.

ERM

As a Senior Product Manager with Endur and delivering ETRM projectsat Publicis Sapient supporting our Energy and Commodities practice, you act as your clients’ trusted advisor in leading the overall vision, strategy, roadmap, and prioritization for a specific digital product, or products, within an engagement. You will collaborate with clients undertaking major Digital Business Transformation (DBT) engagements to understand their business, end-customer needs, and then constantly deliver value with fast increment cycles.

Your Impact:

• Partner with client(s), strategists, experience leads, and architects to frame business goals and value pools from which we can shape product propositions that provide transformative business outcomes and customer experience
• Develop product vision, strategy, market/user research, by keeping the customer at the center of everything we do while using design thinking tools
• Represent client in ideation workshops with cross-functional leaders where you identify new ideas, customer needs, pain points, and solution options
• Develop solution hypotheses iteratively, based on user research, and industry and market trend analysis
• Establish customer journey mapping to guide product development; then validate that learning with user testing
• Translate product vision into a roadmap containing well-defined, prioritized features that will realize the product vision and value
• Validate and present the business case to the C–level executives and lead business reviews to ensure the team prioritizes the right features
• Serve as a voice of the customer among the cross-functional team, always understanding the customer needs
• Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes
• Masterfully apply Lean Agile practices and frameworks
• Collaborate with product owners, solution managers, and cross-functional product managers, to ensure alignment towards the same program increment (PI) objectives
• Collaborate with system architects to envision and prioritize system enablers
• Represent industry best practice and market trends to assist the client in maintaining competitive advantage
• Build and maintain a trusting relationship with the client, teams, and vendors; develop influence without authority
• Inspire, lead, and mentor, a high-performing team of Product Analysts to continually facilitate improvements in developing and enhancing best-in-class digital products and services

Qualifications

• Required experience with Endur and delivering ETRM projectsDeeply rooted in Agile, Lean, and continuous delivery principles that maximize flow of value with a passion to extend this understanding throughout the organization
• Must have deep rooted knowledge and experience in energy & commodities
• Demonstrated success creating digital products vision, strategy, experience, and enterprise solutions and services – from ideation to launch, including engineering and operational quality
• Experience working with a multi-disciplinary team on customer-focused products and services
• Proven ability in collaborating and leading Program Increment (PI) cycles
• Significant industry knowledge and expertise within industry
• Proven ability to prioritize multiple demands and obtain buy-in from stakeholders
• Practice in workshop facilitation to cultivate the ideation
• Ability to define financials, ROI, KPIs, and forecasts, with success leveraging data to make decisions about product feature increments
• Proven track record of working with senior client stakeholder and diverse teams as a servant leader and steward of economic and customer value
• Mastery in leading change and inspire others to change behaviors
• Influencer in continuous learning and innovation

Set Yourself Apart With:

• Certified SAFe Product Owner/Product Manager designation
• Certified Agile Product Manager designation

A Tip from the Hiring Manager

A successful Business Analyst at Publicis Sapient combines leadership skills, rooted on customer centricity, with tactical product management skills to drive the clients and team in releasing program increments every 10-12 weeks (or applicable frequency at client’s organization).

Additional Information

Pay Range: $129,000 – $252,000

The range shown represents a grouping of relevant ranges currently in use at Publicis Sapient. Actual range for this position may differ, depending on location and specific skillset required for the work itself.

Benefits of Working Here:

• Flexible vacation policy; time is not limited, allocated, or accrued
• 15 paid holidays throughout the year
• Generous parental leave and new parent transition program
• Tuition reimbursement
• Corporate gift matching program

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at +1-617-621-0200.

Publicis Sapient