General Staff Jobs

Situation, a digital-first agency building passionate communities for live experience-based clients like WICKED on Broadway and The Metropolitan Opera, seeks an Associate Creative Director (ACD) with a background in copywriting and strategy. This role will report to one of the Creative Directors and serve as the creative lead for a selection of clients in the arts, entertainment, and live event space.

What You’ll Do

The ACD serves as the creative lead for their set of clients, brainstorming and concepting idea-driven campaign executions that ensure we’re bringing our clients’ stories to life across a multi-media landscape. The right candidate is an emerging creative leader with unmatched creative curiosity who knows how to take an insight, turn it into an idea, and map out executions to meet our clients’ business goals. The right candidate is a natural collaborator and knows creating great ideas in a team sport.

Our office is located in midtown Manhattan and we are currently working in-office three days per week.

Sample Day-to-Day Responsibilities

• Drive the creative strategy for macro and micro planning deliverables–advertising messaging, content, virtual events, brand activations and promotions, influencer, etc.–that meet client objectives
• Develop high-level concepts for creative projects on a recurring and ad-hoc basis, balancing responsible ideation, proven effectiveness, and innovative thinking
• Develop a strong, authentic, and effective brand tone and voice for your clients; maintain that voice across all platforms and canvases
• Brief fellow creative and social media team members in our SBU and the Studio with the “who, when, and why” to arrive at the best “what”
• Quality control and review creative output once a project has moved from pitch to production
• Identify instincts-driven and insights-backed opportunities to improve creative impact and shift creative strategies
• Uphold creative standards through a working knowledge of strong copywriting and editing skills, design principles, etc.
• Pitch and present with passion and purpose; clearly and confidently communicate recommendations

Requirements

• 5-6 years of relevant experience at creative agency, studio, or in-house marketing team in a creative role
• Excellent writing ability and advanced skills as a copywriter, including an understanding of different writing voices/tones and a passion for storytelling in multiple formats, mediums, etc.
• A working knowledge of design, video, social, and other creative disciplines in order to be a strong collaborator and effective creative leader
• Strong perspective for what makes creative marketing efforts stand out and perform within a multi-platform consumer landscape
• A portfolio of your work in lead and hands-on roles
• Dynamic and confident presentation skills to pitch ideas clearly and effectively
• Troubleshoot and problem solve efficiently, intelligently and with positivity
• Manage multiple projects in a fast-paced creative environment
• A passion for live events, entertainment, and/or the arts; working experience in these industries, agency or client-side, is a plus but not required

Benefits

We offer a competitive base salary and a range of benefits and perks:

• Salary range: $90,000 – $105,000
• Health care plan (medical, dental and vision)
• Retirement plan with employer match
• Life and disability insurance
• Generous paid time off package that includes vacation, sick, “life happens” days, birthdays, summer Fridays and public holidays
• Paid family leave
• Cold brew coffee, snacks, and fresh fruit
• Wellness resources
• Special access to New York City’s arts and entertainment scene

We have been honored for our commitment to our team with workplace awards from Crain’s, Best Companies Group, Cynopsis, Digiday, and Fortune.

Our Company

We are Situation, a digital-first agency that builds and drives passionate communities to meaningful action. We partner with live experience-based brands like NFL, WICKED on Broadway, The Metropolitan Opera, and Cirque du Soleil.

Situation is part of Situation Group, a digital-first collective of award-winning advertising agencies.

Situation

Overview

Hearst Media Production Group (HMPG) is seeking an experienced promotion and brand manager to lead our national marketing and digital content strategies. With a focus on advancing the visibility of our E/I, entertainment and news/information programming, this hybrid role will interface with the HMPG management team, show producers, our national network and streaming partners, and program sponsors.

The position jointly reports to the EVP, General Manager of (E/I) and EVP, General Manager (Entertainment), with a dotted line to the President of HMPG.

The position is based in our new state-of-the-art Hearst facility in Charlotte, NC.

Duties and Responsibilities

• Provide creative support and marketing direction for HMPG national shows, establishing templates and systems for production of topical and image promotion
• Oversee digital content, marketing, and social media team, in support of our national programming
• Manage internal and external press and PR resources, participate in the creation of PR events
• Manage graphics and branding resources, working with the Hearst Television graphics hub
• Participate in client and sponsorship meetings on show promotion and branding, digital strategies and press and PR activity
• Oversee HMPG corporate marketing and branding, including presentation materials, corporate website development and management, and write/produce corporate video presentations as needed

Experience

• 10+ years in national and/or station marketing, promotion, brand management

Qualifications

• Balance of creative development and strategic planning skills
• Commitment to excellence and quality promotion, marketing, and branding
• Proven skills in the management, development, and execution of effective digital strategies
• Demonstrated press and PR implementation
• Strong graphic development and branding skills
• Collaborative approach with management, business partners and clients
• Creative writing and conceptualization; ability to craft compelling messages and presentations based on market research
• Detailed-oriented and organized
• Excellent communication and interpersonal skills

Education

• Related experience and/or training considered as well as a combination of education and experience
• HMPG is a proud supporter of military veterans. Related military training and experience will be considered

About Hearst Media Production Group

Hearst Media Production Group (HMPG), a business unit of Hearst Television, is an independent producer and distributor of original programming for TV stations, broadcast and cable networks and streaminag services. HMPG produces hundreds of hours of programming annually across linear, streaming, digital and social media platforms for domestic and international distribution in nearly 100 countries. Its popular shows include “Matter of Fact with Soledad O’Brien,” America’s #1 nationally syndicated public affairs news magazine; the Emmy Award-winning educational/informational (E/I) programming blocks airing weekends nationwide including “Weekend Adventure,” on ABC stations; “CBS Dream Team,” on the CBS Network; “The More You Know,” on the NBC Network; “One Magnificent Morning,” on The CW Network; “Mi Telemundo” on the Telemundo Network and “Go Time!” on independent stations. HMPG also distributes a diverse slate of other programming and content including “Law&Crime Daily,” “Prime Crime,” “Consumer Reports TV,” and the company’s dedicated FAST channels “Xplore” and “The Jack Hanna Channel,” available on some of the most popular smart TVs and streaming platforms.

Hearst Media Production Group

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

Universal Music Latin Entertainment (UMLE) is the world’s leading Latin entertainment company. The company is home to some of the most prolific names in Latin music, including J Balvin, Karol G, Sebastian Yatra, Juanes, Alejandro Fernandez, Luis Fonsi, Juan Gabriel, Gloria Trevi, Alejandro Sanz, Aitana amongst many others.

How We LEAD:

The Manager, Audience Growth at Universal Music Latin America will be responsible of developing global marketing strategies and campaigns for Latin Artists. The position will report to the Director of Audience Growth, and will be based in Miami Beach, FL.

How You’ll CREATE:

• Oversee digital marketing investments in the region
• Devise eCRM lifecycle programs to support signups and interactions on artist and label databases
• Drive the creation and optimization of streaming marketing products to maximize streams throughout the Latin region.
• Oversee e-commerce project execution and manage communication between countries for local online stores throughout the region
• Work with repertoire owners and countries to optimize label’s owned properties such as label profiles, artist profiles, playlists, etc.
• Work with repertoire owners to develop unique and innovative “always-on” content strategies specific to each platform and artist to grow digital consumption and audience.
• Work with local and regional teams to conduct and analyze A/B tests, measure ROI, and define KPIs to improve performance.
• Prepare performance analysis, campaigns recaps and share best practices about the platforms with the marketing and artist teams.
• Work on ad-hoc projects based on business evolution and necessities.

Bring Your VIBE:

• 3+ years of digital marketing experience, with understanding of all different facets (advertising, analytics, social media, eCRM, SEO, etc.)
• Strong analytical skills and ability to organize and analyze data and draw actionable conclusions
• Knowledge and understanding of the digital music ecosystem.
• Solid written presentation and communication skills.
• MS Office proficiency, particularly Excel (pivot tables/v-look ups)
• Ability to work in a team and interact with multiple departments across the company.
• BA/BS degree required.
• Passion for working with Latin music.
• Solid written presentation and communication skills.
• Bilingual, English/Spanish fluency required.

Perks Playlist:

• Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit
• Comprehensive medical, dental, vision, and FSA options, as well as:
• 100% coverage for out-patient mental health services
• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
• A lifetime fertility support allowance of $30,000 to plan participants
• Student Loan Repayment Assistance and Tuition Reimbursement
• 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
• Variety of ways to prioritize much-needed time away from work including:
• Flexible Paid Time Off (PTO) for exempt employees
• 3-weeks PTO for non-exempt employees
• 2-weeks paid Winter Break
• 10 Paid Holidays (including Juneteenth and Wellbeing Day)
• Summer Fridays (between Memorial Day and Labor Day)
• Generous paid parental leave for every type of parent

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

All UMG employees are currently required to be fully vaccinated against COVID-19 or provide proof of a negative PCR or Antigen test before entering any Company offices unless they have been approved for an exemption or unless prohibited by applicable law.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer.

For more information, please click on the following links.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish

Universal Music Group

DUOM is a stealth startup that will change the way fans interact with their favorite celebrities. DUOM will be launching a private beta in late Spring, and is a well-funded (by lead VCs / entertainment investors) stealth startup incubated by a Unicorn founder. Joining DUOM will allow you to join the ground floor of a high growth startup at the center of entertainment and pop culture. We’re going to be launching our platform in the next 6 months with 3-5 of the 20 most famous celebrities on the internet.

Strategic Operations works across all teams at Duom to drive and enable growth of the business. We lead mission critical, cross-functional efforts, deliver objective analysis and insights, incubate new ideas, and execute on strategic initiatives. You may dig into winning new market segments, design new business systems and processes to scale DUOM, help us build and launch new products, or unlock new revenue opportunities. Whatever it is, we work on what will move the needle most for DUOM. We care about results, not activity, and we have fun doing it. If you like hard problems, are analytical, and are an amazing teammate, we want to hear from you!

You will:

• Interface with our tech team (China based) and lead cross functional groups to launch product features for Fans and Artists

• Help identify and implement new opportunities that grow DUOM’s business

• Work with product to prioritize and launch products most important to our segments

• Design and implement the business and operational systems and processes that make DUOM tick

• Perform analyses and research that help us make the right growth decisions for DUOM

• Incubate and help run new teams

• Partner with other teams to help them execute on important strategic initiatives or drive operational scale and efficiency

You must have:

• Native level fluency in Mandarin

You might be a fit if:

• You get a kick out of digging deep into the data, thinking from first principles, and delivering the best results

• You enjoy doing whatever it takes to execute on complex projects

• You have a proven track record for working well across teams and with external partners

• You are low ego and have a knack for working well with a wide range of people

• You excel in analytics and problem solving

• You have a process-oriented mindset and ability to lead people to get things done

• You have experience in a highly strategic, analytical and operational role in fast-paced environments

• You have experience in product or project management, taking initiatives from conception to launch

• You have 3-10+ years of experience in consulting or comparable role in high growth tech companies

Nice to have (or excited to learn):

• Experience with SQL or a willingness/aptitude to learn

• CS background or affinities

• Experience in a high growth technology company

• Experience in strategy consulting or finance.

You should include these in your application:

• A resume and/or LinkedIn profile

• A 1-2 paragraph summary of your favorite project from any of your work or personal experiences

Stealth Startup

EO Media Group, a news organization committed to “digital first, then print” coverage, is seeking a skilled Circulation Director to join our team in our Medford, Oregon office. The Circulation Director position requires a strong background in departmental operations and circulation software. If you have solid management skills plus a team-oriented leadership approach and believe in the need for local news, we want to talk to you.

This position is based in Medford, Oregon, home of our newest publication, Rogue Valley Tribune. EO Media Group is an Oregon-based, family-owned company with deep roots in the media industry and a strong commitment to the communities we serve. To learn more, go to www.eomediagroup.com.

Medford – population 87,000 – is a fast growing city in southern Oregon, serving as a regional shopping and medical center on the I-5 corridor. The area boasts exceptional entertainment, wineries and outdoor activities.

This position will oversee circulation operations for the entire company. Growth in both print and digital subscriptions, plus outstanding customer service, are our goals. We have well established circulation staff throughout the company who are looking forward to the addition of a Circulation Director. Rogue Valley Tribune will be delivered by mail, with the possibility of carrier delivery in the future, so our ideal candidate will have skills in both areas.

In addition to distribution and customer service, the Circulation Director will collaborate with other departments on marketing initiatives, implement strategic initiatives, and provide backup to circulation systems management.

You’ll need at least five years of progressive circulation leadership, outstanding interpersonal skills, and a willingness to work in a fast-paced environment. Background and driving record screens will be conducted pre-employment.

To apply, upload your resume and letter of interest.

EO Media Group

The Country Music Association (CMA) is searching for a strategic and creative thinker with a strong sense of curiosity to lead its Insights Department. This individual should be passionate about building stories from data and analysis and should enjoy facilitating and teaching. The ideal candidate possesses a keen eye to identify challenges and opportunities, ideate ways to explore them, and ultimately recommend potential solutions. This individual should have strong communication skills, both verbal and written, and should be able to shift from technical to non-technical language based on the audience. Additionally, this individual should possess effective public speaking and presentation skills and should flourish when balancing multiple projects and priorities.

CMA believes in and expects all staff to act in alignment with its core values of collaboration: exhibiting a team-oriented focus, practicing active listening, demonstrating empathy; being solution-minded: proactively identifying problems and potential solutions; and commitment: exhibiting tenacity, engagement, and passion.

This position is based in Nashville, TN and requires a minimum of 3 days of in-person work per week.

POSITION SUMMARY: 

Leads Insights department to curate conversation and curiosity within CMA and the industry on ways to grow the audience and business of Country Music. The Insights department is an inquisitive, future-looking team that leverages data to drive actionable strategies and outcomes by: 1) conducting novel research that informs and guides CMA and the industry forward, and 2) harnessing various secondary data sources to identify trends and provide insights for various needs. Additionally, this role will guide the Insights department to support CMA departments and ‘Business Intelligence’ capabilities.

ESSENTIAL FUNCTIONS:

• Think strategically about segments of the music and entertainment industry and research solutions that deliver value to CMA and the industry
• Collaborate with the Senior Director, Business Strategy and Insights to craft the Insights department roadmap to best support CMA and the industry
•  Manage Insights department staff to accomplish department objectives and support the Data Architecture function
•  Lead projects that analyze and report key consumer and audience behaviors, trends and key insights informing business situations, problems and opportunities and articulate actionable recommendations
• Recommend, direct, develop, and manage qualitative and quantitative primary research initiatives in support of the CMA strategic plan and priorities
• Lead the Business Intelligence capabilities including identifying and defining key metrics for tracking, consumer data modeling, and dashboard development across departments
• Build rapport with industry stakeholders as a primary resource for CMA Insights including serving as a key contributor to CMA’s Research Committee
• Manage research vendors from RFP solicitation to selection to relationship and project management of assigned work services
• Lead internal and external presentations, workshops, etc. to disseminate and spark action from key findings
• Derive value from the entirety of work from the Insights department to support the value of CMA’s Membership department
• Recommend and manage department budget
• Other duties as assigned

QUALIFICATIONS:

• BS or BA in Business, Strategy, Marketing, Analytics, Data, or related field, or equivalent market research or strategic planning experience
• 8+ year of experience working in consulting, strategy, research, data, or insights fields
• Experience leading a team in a supervisor role
• Experience managing vendors to conduct large-scale research projects
• Strong working knowledge of research design, methodologies, analysis and reporting
• Knowledge of syndicated data sources that support strategic analysis (i.e. Nielsen, Luminate, GfK/Simmons, etc.)
• Knowledge of survey management and data analysis platforms
• Discernment with the confidentiality and privacy needed with CMA’s data and ability to effectively safeguard that data
• Data visualization experience is a plus (Tableau, Power BI or similar tools)
• Experience conducting, analyzing, or interpreting research and/or data sets within international territories is a plus
• Music, media or entertainment experience is a plus

CMA is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, age, genetic trait, sexual orientation, national origin, disability status, or any other characteristic protected by law.

COMMITMENT TO INCLUSIVITY: 

CMA is committed to creating lasting change by nurturing an inclusive and equitable culture. By fostering these practices in all areas of our business, we will ensure the future of our industry. We celebrate the dedication of our staff, our membership and the industry in moving Country Music forward and are committed to offering education and resources to help ensure an equitable pipeline of opportunity that continues for years to come.

Country Music Association (CMA)

About Us: Lug was founded in 2005 with a simple goal to bring fun, function, and color to the bag and accessory market. Since then, the brand has continued to grow and blossom into a strong lifestyle brand that includes smart and stylish solutions for everything from work to play to active living every day – all in brilliant color. We are proud to have been featured on Oprah’s O-List for four consecutive years and named the Official Bag of the Screen Actors Guild awards from 2017-2020. In 2015, Lug launched with great success on QVC and has quickly become a key player in the fashion accessory category.

Do you love connecting with people, problem solving, and building ideas into experiences? Is owning and growing a line of business (while collaborating with talented peers for support!) inspiring and exciting to you? Are you thorough, success oriented and always ready for a new challenge? If so, we’d be thrilled to meet you! We are looking for an Community and Events Coordinator to architect, operate and command our new events initiative for Lug: Sponsored festivals & concerts, pop-ups and exhibitions, Digital live events, company gatherings, and more …are all in scope.

Job Type:

Full-Time 40 hours per week –

Work From Home (ideally in Orlando or Central Florida) & Travel when necessary / event.

Responsibilities for Community & Events Coordinator

• You will report to the Director of Marketing, and will work closely with the sales, marketing and data teams to develop our 2023 events offering and beyond.
• With your initiative, we will create new events to reach new audiences, and also events to celebrate our current customers. You will guide and decide what inbound sponsorships, conferences and other opportunities are best for our business objectives, and facilitate their advancement to activation. Have an idea that we absolutely have to do? Let’s go for it. We want you to have an opinion, share it, and help build it with proven skill.
• While Lug had participated in a few successful events, this position comes with the opportunity to build our event strategy from the ground up. Events are a key pillar in our growth plan, and you will be the key player in deciding where to direct our efforts and help make great events on repeat.
• You will have management over all pieces from inception to execution of events:
• Negotiating contracts with vendors, such as caterers, florists, audio-visual companies, and entertainment acts.
• Budget management: The ability to create, monitor and manage event budgets, ensuring that all costs are within the approved budget and that any overages are addressed in a timely manner..
• Overseeing the setup, implementation, and breakdown of events, ensuring that all details are executed according to plan.
• Managing event staff and volunteers, including supervising their training and ensuring that they have the necessary resources to perform their tasks.
• Evaluating the success of events and making recommendations for future improvements.
• PR skills are important to the role: while at events and with genuine charisma, we’d love to see you actively develop connections with potential clients, brand partners, celebrities and beyond. Pro-actively seeking out opportunities to advance our brand presence and experience on-site is important, as you will be the face of our company at events!
• A solid sensibility for social media and comms needs is important: in collaboration with the Marketing and Communications team, we’ll want your thinking to help guide our pre, during and post event strategy and to-dos. You’ll need to weigh heavily on our planning across all considerations of public events.
• Internal event coordination is included as well. When, where and how we gather is under your purview, in partnership with our Founders & Leadership, our studio for shoots, and our LugLive Hosts.

Qualifications for Event Coordinator:

• Experience: 3-5 years in event planning and management, with a proven track record of successfully planning and executing large-scale events. You may have previously worked as an event coordinator or manager, or in a related field such as hospitality or project management.
• Communication skills: must have excellent written and verbal communication skills, as you will need to communicate effectively with clients, vendors, and event staff, as well as networking Multilingual skills a bonus, but english as a mandatory
• Project management skills: This role requires the ability to manage multiple projects simultaneously, ensuring that they are completed on time, within budget, and to a high standard. The ability to organize and manage complex details and ensure that all elements of an event run smoothly is critical to success in this role, as well as for building systems for scaling our event strategy
• Genuine Positivity: An energy of possibility and joy even under tough circumstances as they may occur. Customer service excellence and ensuring stakeholders are heard and happy.
• Competency with social media platforms
• Bachelor’s degree in hospitality, business, event management, or related field a bonus.

COMPANY BENEFITS:

• Access to a comprehensive benefits package with a focus on your total wellbeing
• Access to an EAP (Employee Assistance Program) for you and your immediate family
• Paid time off and additional holidays “Lug Days”
• Fitbit program: receive a free Fitbit and compete with colleagues on other fitness challenges
• Remote position to work in the comfort of your own home

Lug

Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. Some remote opportunities are available within specific departments. There are also roles that require being on-site full time. You’ll learn more about this during the application process.

JOB SUMMARY: Under the oversight of the Sr. Manager, Segment Strategy-Products; assists in leading the development of all assigned theme park attraction launches, marquee events, and add-on experiences with marketing input that supports the broader short and long-term marketing strategy for Universal Orlando. Partners collaboratively in developing marketing plans designed to appeal to targeted audiences, engage those audiences, induce trial by those audiences and compel repeat visitation from those audiences as loyal guests.

Helps develop new product/services ideas and enhancements to exceed consumer expectations and differentiate the Universal Orlando brand. Leverages research data and conducts insightful analysis to influence Universal Orlando leadership to new levels of growth and/or profitability. May also be assigned to serve as the Marketing Owner/Lead of a cross-functional team.

MAJOR RESPONSIBILITIES:

• Destination Support – Business Performance: Responsible for maximizing attendance, APV, and repeat visitation through fact-based analytics. Meet/exceed performance goals for theme park initiatives. Continuously improve performance of existing initiatives.
• Implementation Leadership: Collaborate by seeking and leveraging partner input in the development of strategic direction for theme park initiatives. Ensure alignment with Segment leaders, Cross Functional Segment Experiences Team, Insights, Licensed Partners, Product Development and Pricing. Ensures flawless go to market execution of all assigned initiatives. Marketing point of contact for key partners: Operations, Revenue Operations, Entertainment, and Universal Creative. Proactively publish performance “Points of View” and proactive course correction recommendations as necessary. Expected to proactively and continuously drive efficiency and productivity improvements in the product marketing workflow process. May also be assigned to serve as the Marketing Owner/Lead of a cross-functional team. May be assigned to lead direct reports, contract employees, and/or interns in the future based on business needs.
• Destination Support – Development: Identify new concepts to drive sales and/or profitability growth. Provide POV on new attraction, event, and add-on experience opportunities for marketability, guest appeal, and park brand fit.
• Destination Support – Brand Strategy and Planning: Establish Universal theme parks as can’t miss destination experiences with a significant competitive advantage in the marketplace. Ensure all communications are consistent with the Universal brand. Provides annual planning input as subject matter product expert. May also be responsible for resort-wide communications strategy, product messaging hierarchy and multi-park messaging.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

EDUCATION: Bachelor’s degree Marketing or Communications required; MBA preferred.

EXPERIENCE:

• 5+ years of progressive brand management and/or marketing experience
• Proven team/consensus building skills
• Record of exceeding targets/objectives.
• Strong analytical, planning, forecasting and budgeting/financial skills.
• Strong critical decision-making and communication skills.
• Demonstrated translation of data into implication and implication into strategy.
• Strong understanding of consumer and brand research.
• Cross-functional leadership expertise in a fast-paced and complex environment.
• Self-starter with ability to maintain poise when dealing with ambiguity.
• Demonstrated ability to proactively improve processes and procedures.
• Experience presenting to and working with executives.
• Expertise in developing cohesive, engaging, concise, fact-based presentations.
• Travel & Resort Industry, Entertainment &/or Theme Park experience.
• Customer Insight, Retention & Loyalty, Integrated Marketing Communications.
• Marketing analytics development and reporting.
• Experience/understanding of agile methodology.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal Orlando Resort. Here you can.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved. EOE

Universal Orlando Resort

SNIPES Director of Community Impact

Hybrid

We live sneakers, streetwear, and neighborhood culture! All Day! Every Day!

It’s an exciting time to be part of our growing retail company, with US headquarters in Philadelphia, PA. SNIPES is a global sneaker and streetwear retailer with almost 400 doors in Europe and over 300 doors in the US. Key brands include Nike, Jordan, Adidas, Puma, Timberland and UGGs. Our mission is to move street culture forward through our communities.

To achieve this mission, we operate as an “entertainment company with a little bit of retail”. Our customer journey starts in our communities where we support, empower, and celebrate in order to earn the right to do business there. We are deeply engrained in our neighborhoods and work with many local partners to provide experiences and tell our stories – be it at food drives, music festivals, skate tournaments, dance contests, basketball games, or in one of our 700 state-of-the-art doors. To ensure our stories have reach, we also regularly work with global partners such as our Chief Creative Office DJ Khaled, Snoop Dogg, Rick Ross, or brands such as Sony PlayStation and Sprite.

We entered the US market in 2019 through two acquisitions and have been extremely well-received by our communities, customers, and brand partners. We completed our third acquisition at the end of 2021, and in March 2022 acquired a fourth company in the US. We are geared up to invest more in our communities, our brand, and points of sale to unlock further growth across the US.

Overview: Reporting to the Vice President of Marketing, the Director of Community Impact will be the lead strategist for Community Participation Programs at SNIPES. The Director of Community Impact will be responsible for the planning, execution and budget management of the Community Participation programs at the local and national level.

Responsibilities:

• Build and maintain relationships with key local, regional, and national community leaders and executives
• Serve as the primary liaison between community leaders and ‘SNIPES’ management
• Identify, develop, and execute new Community Participation Programs that align with ‘SNIPES’ vision and community needs
• Develop a multiyear road map for the Community Participation Programs to present to leadership
• In partnership with Finance, develop and manage the full budget for the Community Department
• Sustain and monitor current Community Participation Programs; assess outcomes and goals of each program with specific performance indicators
• Collaborate with Community Council, Digital, Stores, Human Resources (SMS, Email communication)
• Present Community Participation updates and feedback to ‘SNIPES’ Community Council
• Manage Community Participation department budget, invoices, existing contracts, & negotiate contracts
• Supervise and develop the Community Participation team

Qualifications:

• Minimum 5 years of relevant experience
• Demonstrated ability of leading and developing a team
• Non-profit, community organizing, and Marketing experience required
• Retail experience a plus
• Experience with networking and building a strong pipeline of partnerships in diverse communities
• Expert knowledge of Microsoft Office
• Strong verbal and written skills; a passionate communicator
• Monthly travel required including weekends, up to 50%
• Portfolio required to present during the interview process.

Current Community Activations:

• SNIPES Serves x Young Geniuses: https://www.snipesusa.com/blog/snipes-serves-x-young-geniuses-atlanta.html
• SNIPES Serves x Crack the Code: https://www.snipesusa.com/blog/snipes-serves-crack-the-code-nyc.html
• SNIPES x Ladies of Hip-Hop: https://www.snipesusa.com/blog/snipes-x-ladies-of-hip-hop-making-herstory.html

Cultural Success Factors

• Enthusiasm for the brand
• Consumer Obsessed
• Innovative Mindset
• Collaborative nature
• Skillful communicator
• Adaptable and Flexible
• Disciplined and self-motivated

Benefits with SNIPES

• Generous Employee Discount
• Paid Holidays
• Summer Hours
• Hybrid work schedule
• PTO (Paid Time Off)
• Bonus Plan
• Affordable Health Insurance
• Retirement Contributions

Snipes USA and all its subsidiary Companies are equal opportunity employers. We will not discriminate or make hiring decisions based on race, religion, creed, color, national origin, sex, political affiliation, sexual orientation, or any other criteria that would violate any Federal or State laws

SNIPES

Why iCrossing

We work at the intersection of bright pixels of creativity, sharp use of data points, innovative tech, and cutting-edge digital know how. That’s how we turn brand potential into business performance. And that’s why we stand out.

We believe our biggest asset is our combination of different backgrounds, cultures, and disciplines that come together to form one epic unit. What we do starts with our people.

We are part of the Hearst Corporation, the world’s leading media, entertainment, and content company, which gives us access to the most valuable insights, talent and audiences.

About This Job

iCrossing is looking for a Strategy Director who has a winning mentality and attitude. You’ll act as a subject matter expert that offers robust perspectives and strategic thought leadership on key client engagements. You will be a key player in marketing, digital, and brand experience transformation for a diverse portfolio of clients that ranges from Fortune 100 brands to mid-market and growth-oriented companies. We are building a team of hybrid strategists who are as conversant in user experience as they are in business, brand, and marketing strategy (though everyone has their areas of strength). If this excites or intrigues you, you’ve come to the right place.

What You’ll Do

• Identify and understand market opportunities and the needs and behaviors of clients’ target audiences to build effective strategies that drive human + business outcomes
• Work collaboratively with clients and account leads in workshops and planning sessions regarding digital approaches, marketing strategies, thought leadership, consultation, and subject matter expertise for a wide range of brand and digital experiences
• Create and articulate strategic narratives for new business pitches, internal teams and existing client engagements
• Build end to end solutions with ownership of the proposal narrative
• Operate as subject matter expert on guiding our clients’ businesses and internal teams through brand, marketing, digital, and experience transformation and creation.
• Maintain an in-depth knowledge of current digital, marketing, and experience trends and be able to incorporate best practices into strategies for clients
• Lead teams comprised of other strategists, UX designers, creatives, engineers, and marketers to develop multi-year growth plans and client transformation roadmaps
• Use qualitative and quantitative research, data and analytical insights to connect digital strategies across various channels and experiences
• Design, guide and facilitate qualitative and quantitative audience research
• Collaborate closely with senior clients to guide the design, build, and evolution of digital commerce experiences
• Work with leadership of Experience Transformation Strategy (XTS) team to drive innovation and evangelize a thought leadership agenda for new business and within the agency to drive innovative, modern solutions for our clients.
• Apply your experience to elevate strategic thinking across the organization
• Work closely with analytics and research teams to identify/apply audience learnings and the investment and operations teams to ensure effectiveness through implementation
• Analyze client’s business, brand, marketing, and digital strategies, lead strategic ideation sessions and partner with internal groups to create and deliver outcomes-focused solutions
• Facilitate internal and client workshops and brainstorms with intellect, energy and passion
• Build a strong and credible relationship with the client through working collaboratively with them to understand their issues
• Work with XTS leadership inspire a team of experience and strategy thinkers to consistently deliver strategic solutions that meet agency standards

Who You Are

• Bachelor’s degree or higher in advertising, marketing, business, psychology, or similar area; graduate degree preferred
• 10+ years of experience in strategy with progressive levels of responsibility, experience in digital strategy is key
• 5+ years of previous management experience
• Ability to strategically plan digital initiatives that align with clients’ strategic goals, KPIs and outcomes
• Pitch experience with proven track record
• Ability to anticipate and quickly assess continually changing client needs and adapt resources and strategies accordingly
• Excellent written and verbal communication, presentation, organizational, interpersonal and analytical skills
• Ability to translate data and insights into viable business solutions to enhance strategies and meet deliverables

Our Mission & Values

The iCrossing mission is to Transform Experiences. The “we” is implied, but never taken for granted. This mission impacts the way we work, the way we think, the way we treat one another, and the way we evolve into what we want to be. We operate as a community of humans, and we can adapt and evolve because we are guided by values not rules.

Our core values map back to our vision.

Be Kind: lead with compassion. What you truly know about someone’s life is very little.

Know The Line: lead with candor. Is what you say true, good, and useful?

We Before Me: lead for others. The sum is always going to be greater than the parts

We evolve clients for a human-centric future – creating a better world for everyone.

We also offer a competitive benefits package that includes:

• Medical, dental, vision, life and disability insurance
• 401(k) Retirement Plan
• Flexible Spending & Health Savings Account
• Paid holidays, vacation, and sick time
• Parental Leave
• Employee assistance program and other company benefits.

iCrossing