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$$$

CreativeMC is looking for a Marketing Manager to join our rapidly growing corporate swag company. CreativeMC elevates our clients’ brands with premium, on-trend branded merchandise from creation to fulfillment to virtual store solutions. We’ve also led our industry in sourcing and promoting eco-friendly product choices and championing minority-owned brands. Employee-owned since 2021 and 69% female and 58% people of color, CreativeMC is San Francisco’s largest promotional products distributor and twice won San Francisco Business Times’ Top 100 Fastest Growing Private Companies. Our client base is dominated by global Fortune 500 Companies and high-growth tech companies in California and beyond. We have offices in San Francisco, Sacramento, and in Prague, Czech Republic. Check us out at: www.creativemc.com

You will report to our Director of Marketing in B2B marketing, social media, and client engagement targeting new and existing clients like Google, Meta, HBO, Paramount Pictures, Peloton, and tons of others. Our team of brand stylists curates high quality, innovative products aligned to fashion and design trends, and decorates them beautifully to embody the ethos of our clients’ brands. Our seasonal trends lookbooks, created entirely in-house based on photoshoots in the Bay Area and Europe, are eagerly anticipated by clients and cornerstones of our marketing efforts. In 2023, we will be introducing client events to showcase our seasonal trends in a more personal way. As such, ideal candidates will bring creativity and a contemporary style aesthetic, along with superb project management skills, an infectiously positive attitude, a passion for collaboration, and a mindset of win-win.

This is a full-time position, Monday through Friday, 8:30am to 5pm.

Key Responsibilities:

1. Day-to-day Marketing Program Management:

  • Manages the day-to-day Marketing calendar, campaigns, and content targeting both existing and potential new customers, including:
  • Email campaigns (3x/month)
  • LinkedIn and Instagram strategies and content
  • Client case studies (1-2x/month)
  • Blogs (2x/month)
  • Client gifting programs
  • Briefing and managing our creative agency

Email campaigns

  • With insights from the brand stylist team and in collaboration with the Director of Marketing, devises email campaign strategies and concepts and incorporates them into our Marketing calendar.
  • Creates weekly email campaigns through MailChimp to send to CreativeMC’s database of customers and partners, including writing the copy and guiding our creative agency in the development of the visuals.
  • Sources products and brands to feature in the campaigns through her/his own research of our vendor partners and through consultation with our stylists.
  • Reviews MailChimp analytics to devise re-targeting strategies and new campaign ideas

Social Media

  • Develops strategies to grow CreativeMC’s social media accounts – principally LinkedIn and Instagram.
  • Creates compelling content that’s relevant for each platform, including writing copy and briefing our agency to produce videos, graphics, photos, etc.
  • Collaborates with CreativeMC’s sister company in Prague, Czech Rep, as well as the brand stylist team, to mine opportunities for content.
  • Boosts engagement/participation from existing customers and vendors/retail partners.

Client Case Studies

  • Obtains and drafts case studies 1-2 times per month on successful client projects for use in social media, pitch decks, etc., including gathering the information from the brand stylist team, writing the copy and guiding the creation of the visuals.
  • Drives the strategy on when to publish which case studies and how they tie-in to our ongoing Marketing priorities.

Blogs

  • In collaboration with the Marketing Director, develops blog strategies and narratives, as well as drafts the content and compiles the imagery with support from our agency
  • Researches keyword trends, supported by our agency, to ensure that all content is optimized for search
  • Tracks blog traffic data to inform the evolution of our strategies and content

Client gifting

  • Oversees the self-promo program (CreativeMC’s client gifting program), including production of the gift items and branded packaging, as well as monitoring the fulfillment process.
  • Researches ideas for client gifts, from holiday gifts to seasonal gifts that complement our lookbooks.
  • Consults with the brand stylists to choose the most relevant gifts for clients that automatically qualify for gifts through their purchase volumes, first-time purchases, referrals, etc.
  • Administers our “One Tree Planted” carbon offset program, where we plant trees for every eco-friendly client order. This includes creating certificates verifying that the trees have been planted and distributing them to our clients.

Creative Agency Oversight

  • Manages the day-to-day priorities and project progress of our creative agency, which is a division of our sister company in Prague, Czech Republic.
  • Drafts creative briefs for the agency, including budgets, timelines, and conceptual and creative direction of all day-to-day Marketing program projects.

2. Collaborates on Seasonal Lookbook Creation

  • Partners with the Marketing Director in setting the vision, creative direction, and product selections for seasonal trends lookbooks, including researching new products as well as fashion, design, and color trends to inform our ideas.
  • Leads all aspects of securing product samples for the photoshoots, working with the photographer(s) to determine which products will be shot together, and creating wardrobe and styling mood boards the creative team can work with.
  • When the photoshoots are in the U.S., oversees the management of the photographer, stylist, and model selections.
  • Coordinates with the creative agency on lookbook design reviews, proofing, etc.
  • Creates all lookbook-related email campaigns and social media content, supported by our creative agency.

3. Manages Internal and External Events

  • Drives the conceptual direction and creative execution of company-wide events, including the annual employee awards event, results meeting, holiday party, etc. The Office Coordinator is responsible for all logistics, including venue, food, drinks.
  • Partners with the Marketing Director to conceive, develop, and execute client events, including overseeing logistics, decoration, client gifts, and the production of creative assets.
  • Devises strategies and manages execution for CreativeMC’s presence at industry trade shows.

4. Other:

  • Assists in maintaining the corporate brand guidelines and assets for company-wide use (e.g., logo, templates, color palette, etc.)
  • Monitors, maintains, and elevates the corporate positioning as a brand that differentiates itself (in part) by being ahead of trends, fashion- and design-led, and committed to delivering premium quality products and experiences.
  • Under the direction of the Director of Marketing, creates company collateral and other corporate communications assets, including videos, sales presentations, direct mail inserts, etc.
  • Assists in maintaining and tracking Marketing budgets

Qualifications:

  • 5+ years in a marketing role, including at least 1 year as a manager
  • World class project management skills and attention to detail
  • Strong skillset in copywriting
  • Experienced and fluent in briefing and managing creative agencies and freelancers
  • Must be fully COVID vaccinated with the card to show proof of vaccination
  • Ability to use MailChimp, inDesign, Photoshop; WordPress, is a plus, but not required
  • Deep experience working in the Microsoft Office suite, Google products
  • Experience working quickly and efficiently in Microsoft Excel
  • 2+ years’ experience with Mailchimp
  • Strong project management experience
  • Ability to remain agile, resourceful and responsive in a remote working environment
  • Excellent attention to detail
  • Demonstrated ability to coordinate cross-functional teams
  • Demonstrated effective interpersonal and analytical skills. Highest degree of integrity, professionalism, diplomacy and discretion
  • Located in San Francisco, CA (local candidates, due to need to eventually work in the SF Office)
  • Natural problem solver with strong analytical and critical thinking skills

What We Can Offer You

  • Compensation starts at $76,000 – $78,000 annual (DOE), plus great benefits: PTO, Paid Holidays, Healthcare benefits and a 401k with a match
  • Creative, fun culture with a close-knit team
  • Tremendous opportunities for growth under the tutelage of a highly accomplished Marketing professional

To Apply:

If you feel this could be right for you, please provide the following to this email address [email protected]; please put “Marketing Coordinator” in the subject line.

  • Cover Letter (tell us your story as it relates to this job at CreativeMC)
  • Writing and work samples

We are an Equal Opportunity Employer

CreativeMC

$$$

Are you a recent Graduate or an up and coming Marketing Executive looking for a new challenge?

Are you looking to join a premium, health & beauty business with amazing training and career progression opportunities?

If so we’d love to hear from you as we are recruiting for a Marketing Executive.

Futures are working with a premium and niche consumer goods business who are well-known for their market leading health & beauty brands. With strong listings with the likes of; Harvey Nicholas, John Lewis, Selfridges, ASOS, Next Boots and Superdrug this is a great opportunity to represent strong brands with well-known high street retailers.

As a Marketing Executive you will be responsible for:

  • Brand Management – Develop each brand strategy and new launch/promotional activity
  • New product/brand launch support – Oversee key projects from concept to launch with major UK and EU retailers
  • Events and training support – Create marketing materials for events and work alongside the Visual Merchandising team
  • Trade Marketing Digital – Create digital briefs for key retailers to include; paid social, CRM and brand treatment pages
  • Budget Management -Work with the Head of Marketing to closely monitor spend to align with businesses expectations
  • Reporting – Create templates for launch reports and assist with launch proposals for brands in store and online
  • Sales Team Support – Responsible for the content of the monthly Newsletter and coordinate packs for in house training

What are we looking for?

  • A minimum of 1 years’ experience within marketing and/or commercially focused role
  • Educated to degree level, Marketing would be desirable
  • A passion/interest in health & beauty, fashion and niche, premium brands
  • Strong experience in using Microsoft Office – Excel and PowerPoint
  • Interest and a good understanding of social media platforms (Instagram, Tik Tok, Facebook and LinkedIn)
  • Excellent creative and innovate skills
  • Organised and ambitious

What’s In It For You?

  • Salary up to £26k
  • Early finish Fridays!
  • Generous product allocation on premium health & beauty and fragrance brands
  • Great career progression and in house training opportunities
  • Amazing opportunity to represent market leading, premium health & beauty brands
  • Hybrid working – 2 days a week in the office in East Sussex, 3 days flex to work from home

Futures

$$$

TOD’S Group Americas is seeking an innovative and creative Ecommerce Manager to join a growing team, who reports directly to the Chief Marketing Officer Americas. The Ideal candidate comes from luxury fashion industry who can support the growth and optimization of the web site.

E-Commerce Manager Responsibilities:

● Responsible for collaborating with various departments to deliver key aspects of the Ecommerce business including site management.

● Measure, report, and improve key performance metrics regarding site traffic, conversion analysis, and user behavior. Optimize daily, monthly and quarterly reporting.

● Work closely with the head of ecommerce, marketing, finance and analytics to prepare a bottoms up forecast for the ecommerce business; coordinate with marketing, operations, planning and customer service to ensure their planning and execution is lockstep with goals for the ecommerce P&L.

● Report and analyze impact of any changes or issues on site, new features launching and any opportunities or impacts to the ecommerce business.

● Works in partnership with the Ecommerce lead and digital marketing team to shape commercial and promotional plan.

● Provides inputs and proactively suggests ways to optimize promotional calendar.

● Support the creation of monthly performance review with a view on the previous month’s conversion performance.

● Deliver the following activity:

○ Conducting daily site checks, ensuring all products are priced correctly and categorized appropriately.

○ Localization of all content, working in conjunction with market stakeholders to ensure that messaging and content align with the market plans and is translated effectively.

○ Assist head of ecommerce and other key business leaders with management of ecommerce vendors, analyzing their performance to ensure they are accretive to the bottom line. Identify opportunities for costs and process savings and suggest optimizations.

● Work closely with the digital marketing team and agencies support traffic-driving initiatives, (SEO, paid, affiliate, email, etc), and utilize key product and merchandising strategies to drive channel growth.

Requirements

● Bachelor’s Degree.

● 3 years of experience in e-commerce, analytical role.

● Understanding of conversion rate optimization techniques and technologies in accordance with best practice in usability and accessibility.

● Deep understanding of traffic acquisition channels and how to support conversion.

● Highly Analytical, with significant experience of using web analytics packages to problem solve and innovate.

● Analytical experience, preferably in finance or data-driven discipline.

● Strong experience with Google Analytics.

● Experience in working with performance marketing agencies.

● Strong quantitative data skills, especially with excel, with the ability to interpret extensive data to make actionable recommendations.

● Entrepreneurial spirit, ability to work quickly, efficiently and strategically with a wide range of internal departments.

● Online merchandising experience and site supply chain / stock management a plus.

● Demonstrated ability to work cross-functionally across departments.

● Ability to work independently, multi-task, and drive projects forward.

● Proficient in M.S. Word, Excel, and PowerPoint.

TOD’S

$$$

Overview

This is the ideal role for a high caliber-marketing professional with significant success in digital campaign management who is looking to join a growing, fast-paced business. As a Digital Campaign Manager, you will be responsible for managing the successful implementation of campaign activities for several assigned markets. This role is focused on post sales fulfillment, working with a variety of teams to gather assets and launch campaigns across a wide range of platforms including display, email, social media, SEM, SEO and more. Responsibilities also include optimizing marketing campaigns, monitoring performance data to ensure campaigns are running properly, and communicating the results to clients on a regular basis.

Responsibilities

What You’ll Do:

  • Accountable for ownership of the post-sale process, ensuring full and complete delivery of all digital campaigns, including but not limited to order entry, fulfillment, optimization, and reporting.
  • Account Management: You will work with sales teams and digital clients to support their needs and communicate client expectations to the fulfillment and trafficking teams.
  • Project Management: Ability to work in a fast paced environment, handling several campaigns and markets at one time while tracking timelines/due dates for campaign deliverables, launches and/or revisions.
  • Continuity with Production: Ensure all digital campaigns are moving through the fulfillment process between teams while meeting necessary timelines for client orders.
  • Monitor Campaigns to ensure they are hitting the agreed upon goals during their flights. Adjust as appropriate. Alert appropriate parties of any anticipated problems and be prepared with suggested solutions.
  • Assist with ongoing and month end campaign/order reconciliation to verify delivery against monthly billing amount.
  • Maintain working knowledge of digital inventory: Achieve a thorough understanding of our internal systems so as to effectively and efficiently respond to internal and external requests in a timely fashion.
  • Campaign Reports: At month end and/or campaign end, prepare performance reporting for digital campaigns and provide results to the client with the Account Executive.
  • Stakeholder Communication: As this role will support several assigned markets; clear, professional and efficient communication is imperative between stakeholders (sales team and fulfillment teams) to ensure client campaign execution and performance meets or exceeds standards.

Qualifications

About You:

  • Minimum two years experience working with digital marketing campaigns
  • Minimum two years experience working in a sales environment that is client facing
  • Ability to multi task efficiently in a organized, logical, process-oriented manner
  • Professional demeanor; comfortable presenting to and interacting directly with clients
  • Demonstrates ability to successfully collaborate with various team across the company
  • Comfortable working with ambiguity and is able to prioritize accordingly
  • Quick-witted, understanding and offering solutions in regards to various responsibilities

Audacy, Inc.

$$$

The Digital Marketing Director is responsible for the visual experience, media strategy, and creative marketing approach for Case-Mate products and partners in our key categories online. This role reports to the VP of E-commerce and has multiple direct reports. The ideal candidate is a strong leader capable of both shaping and executing the vision of Case-Mate’s digital customer acquisition and retention strategy, while building and managing a high performing team to maximize profitability and top line growth.

This is a full-time, in-office position, located at our Atlanta headquarters.

JOB RESPONSIBILITIES:

  • Develops and executes strategy across marketing channels to drive awareness and generate revenue opportunities for Case-Mate and its brands, focused towards e-commerce and online marketplaces.
  • Guides execution for all digital channels, including email marketing, paid advertising, SEO, social media, affiliate marketing, PR.
  • Works with creative group to achieve product marketing goals and create best-in-class assets, coordinating with product development and e-commerce teams for optimal performance.
  • Manages multiple direct reports within social media, e-commerce marketing and creative departments. Sets and maintains goals for functional group and individual team members.
  • Works with E-commerce team to align promotional calendar with ongoing marketing activities, creating new ways to drive revenue and traffic to case-mate.com and other channels.
  • Proactively identifies new opportunities for customer acquisition and retention.
  • Provides weekly and monthly updates tied to marketing performance and sales, assessing qualitative and quantitative performance with insights.
  • Analyzes traffic and customer behavior from analytics platforms, using information to inform digital marketing strategy and prioritize initiatives which increase conversion and improve customer experience.
  • Works with E-commerce team to manage website optimization improvements based on site analytics, A/B test results, industry trends, and technical innovation.
  • Evaluates all digital marketing vendors and publishers for effectiveness, ensuring they are continually contributing to the business and growth of channels.
  • Develops and nurture strong cross-functional relationships, creating a collaborative work environment.
  • Identifies, recruits, develops, and retains high performing talent, building strong teams that collaborate and stay engaged in the company culture.

EXPERIENCE, EDUCATION & SKILLS:

  • 6-8+ years of digital marketing experience required, experience working with creatives preferred.
  • Bachelor’s Degree preferred
  • Advanced knowledge of MS Office Suite, especially Excel
  • Experience with Google Analytics preferred
  • Fashion and/or Consumer Goods e-commerce experience desired
  • Ability to balance a strong management presence with high level of approachability
  • High attention to detail and ability to multitask and prioritize own tasks as well as that of the teams
  • Proactive & collaborative by nature
  • Excellent communication skills, both verbal and written

Case-Mate

Hey Hi! We’re By Rosie Jane – a clean beauty, fragrance and lifestyle brand based in Los Angeles.

We are looking for a smart, energetic, beauty loving Brand assistant to join our team of COOL HUMANS. This role is responsible for supporting the Sales and Creative team. They will work closely with our CEO, Sales and Marketing team. Our Brand Assistant will coordinate and create content for new products, liaise with our reatil accounts, manage customer service. Additionally, they’ll coordinate, publish, and troubleshoot the production of new landing pages and content initiatives in accordance with brand strategies.

A few MUSTS for this lucky candidate……..



  • be obsessed with all things beauty, fashion and design.
  • have tons of energy,
  • be SUPER smart
  • LOVE being part of a fast growing beauty brand.

What you’ll do:

 

  • Support the Sales team in creating and maintaining new product sheets
  • Provides administrative support to ensure efficient operation of office.
  • Support CEO in daily brand needs
  • Support the Creative team in creating content and
  • Support Marketing team with sending sample requests, note writing, Create and publish content for new products
  • Manage samples sends and shot list for product photography
  • assist in daily operational and administration tasks
  • Respond to Customer Service inquiries via email and social channels
  • enter purchase orders into NetSuite
  • Ensure cohesion between website experience and Email / Marketing calendar
  • Makes travel arrangements for senior staff such as booking flights, cars, and hotel or restaurant reservations.
  • Research market trends and suggested brand partnerships that fit in with By Rosie Jane
  • Notify digital team of any site errors brought on by customer reviews or customer service contacts

What you’ll need

 

The successful candidate has 1-2 years’ experience as an brand assistant, administrator, assistant buyer

 

  • Intermediate to advanced Canva, Instagram and Shopify platform admin experience
  • Exceptional organizational skills, strong verbal and written communication and time management skills, interpersonal skills, and ability to remain calm under pressure
  • Must be detail-oriented and a multi-tasker in equal measure
  • Strong project management skills
  • Demonstrate self-sufficiency balanced with team partnership
  • Takes initiative & brings impeccable follow-up skills
  • Savvy internet and E-commerce knowledge
  • Working knowledge of excel and google docs required
  • knowledge or experience with NetSuite
  • Ability to lift 20 lbs

 

What you’ll get

  • Health insurance
  • Unlimited PTO (yep that right. unlimited)
  • Blue jeans and white tee work environment
  • all the by/ rosie jane products you could ever want

At By/Rosie Jane we are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

 

by/ rosie jane

$$$

The role

We are looking to hire a Brand & Content Marketing Manager on a 12-month fixed term basis to join our global Marketing team based in London.

Working at WGSN

Together, we create tomorrow

A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We’re a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow.

WGSN’s trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. If you are an expert in your field, we want to hear from you.

Role overview

We are looking for an experienced Brand & Content Marketing Manager to join the WGSN Marketing team in London. The objectives of this role are to ensure that WGSN is well known in the key industries that we work in, is front of mind for decision makers looking for a trend partner and seen as a great destination for talent.

What is really exciting about this role is that you get to work with the most creative people from around the globe. WGSN operates in Fashion, Interiors, Food & Drink, Beauty, Lifestyle, Consumer Tech and more. This role will be global, and you will work with the following regions: UK, EMEA and LATAM.

The team

The WGSN marketing team is made up of experts from a range of backgrounds across the world. Our team includes specialists in product marketing, content marketing, customer marketing and field marketing.

While based here in London this role will require collaboration with marketing departments across all four regions and requires strong and effective working relationships with content, design and commercial teams.

A hallmark of our team is the desire to work collaboratively and proactively. We listen to all voices and believe that the next great idea could come from any one of us. We pride ourselves on being creative problem solvers, able to identify and capitalise commercial opportunities. We are the people that other teams come to when there is a challenge to overcome. As part of our team, you will help the world’s leading companies navigate change and design the future.

Key accountabilities

Lead and report on Global PR strategy and results

  • Manage the WGSN global PR strategy and execution for core regions (KPIs: tier one coverage and speaking slots landing agreed brand messages)
  • Manage WGSN’s presence at key thought leadership events (NRF, Cannes Lions, etc)
  • Manage Exec profile programme

Brand strategy & engagement

  • Own and develop WGSN’s Brand Mission, Values, Proposition, Confirmations and Testimonials
  • Develop and review copy, logo usage and imagery on all WGSN digital and physical assets including Marketing, Client Services and Content assets, Public Website and Offices
  • Develop marketing tone of voice and copywriting guidelines (in partnership with Content and Subbing)
  • Measure brand sentiment through annual tracking survey and create action plan to address findings (to be discussed)
  • Lead on content marketing plan to ensure creative impact and brand consistency across all platforms, including quarterly ‘Hero’ thought leadership campaigns

This list is not exhaustive and there may be other activities you are required to deliver.

Skills, experience & qualifications required

  • Experience working in a senior brand and content marketing role within a multinational organisation
  • A thorough understanding of social media, PR and content marketing strategy and execution
  • Exceptional communication skills with the ability to build strong relationships across departments and regions
  • Meticulous attention to detail, ensuring consistency, clarity and precision in all marketing communications
  • Comfortable managing several projects simultaneously, effectively communicating with stakeholders
  • Excellent interpersonal skills with a positive “can do” attitude
  • First-class campaign planning, copywriting and proof-reading skills

Ascential’s supporting beliefs

  • Focus: we ruthlessly prioritise and always keep things simple
  • All in: once we commit we deliver, with a clear focus on outcome
  • Trustworthiness, transparency & openness: transparency inspires trust & empowers
  • Be creative: we are smart, pro-active innovators
  • Facts: we always use data & insight to inform our work
  • Empathy: we can be relied upon for fairness and consideration
  • No silos: one team, one face, one reputation

What we offer

Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including:

  • 25 days of holiday per year – with an option to buy/ sell up to 5 days
  • Pension, Life Assurance and Income Protection
  • Flexible benefits platform with options including Private Medical, Dental Insurance, Critical Illness, and the Ascential Shares Scheme – opt in
  • Employee assistance programme, season ticket loans and cycle to work scheme
  • Volunteering opportunities and charitable giving options
  • Great learning and development opportunities.

More about WGSN

WGSN is the global authority on consumer trend forecasting.

We help brands around the world create the right products at the right time for tomorrow’s consumer.

Our culture

An inclusive culture is one of our key priorities. We want our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths and perspectives & reflect the global audience we work with.

Why choose us?

At Ascential, diversity, equity and inclusion is core to us. We’re a company built around our people – and we’re committed to supporting each and every one of them to be the best they can be. We love having a diverse team of people who bring new ideas and different strengths and perspectives to Ascential. Our employee-led networks, Ascential Pride, Black in Business and EmPower: An Ascential Women’s Initiative, help us to create a place where communities and allies can connect and share experiences. In addition, our Early Talent programmes help grow and foster diverse new talent for our sectors.

We are committed to supporting the environment and sustainability, including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030.

Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people.

We have a truly flexible working environment with a wide range of flexible, hybrid and agile-working arrangements. Conversations about flexible working have always been – and will continue to be – actively encouraged here.

We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you.

If we inspire you, why not join and inspire us? Find out more on what our People say

WGSN

$$$

About Starcom:

As the Human Experience Company, we are a global media agency that believes in the alchemy of people and technology to create experiences people love and actions brands need. It’s in our DNA. We’re powered by the strength of our innovative, driven and intelligent people who are deeply passionate about achieving best-in-class results on behalf of our clients –some of the world’s leading marketers.

We value you and the work you do. We work hard, but also enjoy scores of perks rooted in our legacy of having one of the strongest agency cultures. Our top-notch health insurance plans and paid time off allow you much-needed time to recharge and achieve the work-life balance you need to bring your absolute best self to work.

Overview:

The Manager is the day-to-day steward of social media campaign development, activation and innovation. This person will work closely with the media strategy and client teams to translate high-level marketing goals and media objectives into impactful paid media campaigns on social networks. The Manager is responsible for day-to-day management of a team of Analysts/Sr. Analysts including both project management to ensure timely delivery of all tasks and career development.

This position is both strategic and tactical in scope and requires the ability to apply detailed paid social knowledge to actionable insights and recommendations. This person will assist the Associate Media Director and Director in driving strategic paid social expertise within the team as well as helping to develop innovative strategies to meet and exceed client business objectives.

Role Objectives:

  • Direct and manage the daily workflow of all paid social campaigns, including proposal development, campaign activation & maintenance, and post-buy recaps
  • Interface with Investment, Strategy, and Activation media teams to respond to client briefs, build strategic campaign plans, communicate service offerings, and to identify and deliver new solutions in a collaborative fashion
  • Assist in training, mentoring, and developing team members
  • Compile data across several social media platforms and work in collaboration with the Analytics team to create weekly/monthly reports, including analysis for insights, optimizations and future strategy development
  • Adopt established account management standards and enhance campaign best practices
  • Monitor the latest trends in social media, including advertising formats, channels and technologies in order to improve campaign performance and provide recommendations on how clients can best leverage new tools and services
  • Champion and facilitate communication and collaboration within the team and the agency
  • Participate in regular knowledge share sessions to present and learn new strategies for optimizing and enhancing campaign performance
  • Develop action plans for achieving and measuring social media success, including setting key metrics, measurement and optimization strategies
  • Advocate the value of social media and help educate clients, partners and internal teams on the latest developments and capabilities in this fast-growing media channel
  • Provide oversight and direction to team of dedicated social media buyers
  • Lead regular check-ins on campaign performance and track against KPIs
  • Provide direction as needed for improving campaign performance through optimization and/or implementing new features and strategies
  • Create and deliver presentations to both clients and internal teams showcasing campaign strategy and performance results
  • Develop points of view on new technologies, trends and opportunities in the social media marketplace

Minimum Qualifications:

  • Bachelor’s degree or higher in marketing, advertising, business, engineering, statistics, economics, sociology, or equivalent
  • 3+ years of experience managing Search, Display, Video, Social and/or Mobile Programmatic Media Buying
  • 1+ years working with Facebook & Twitter ads platforms with hands-on experience managing and optimizing buys through API and/or self-serve tools
  • Understanding of traditional and interactive media planning elements
  • Strong analytics, organizational, and communication skills
  • Previous leadership/management experience is preferred
  • Proficiency in Microsoft Office Suite with intermediate to advanced understanding of Excel
  • Resourceful, curious, and motivated individual with an ability to work independently as well as in a collaborative team setting
  • Strong organizational, problem-solving, and communication skills

Starcom

Right Networks offers the only intelligent cloud purpose-built for accounting firms and professionals. Backed by award-winning around-the-clock US-based support, our fully managed IT and applications ensure customers have secure, reliable, on-demand access to their technology. We provide a curated software ecosystem that simplifies the complexity of running an accounting firm or small business, supported by a community of thought leaders, peer networks, and educational resources. Our success is made possible by leveraging decades of specialized experience in leading accounting firms and technology companies. More than 10,000 accounting firms and 60,000 SMBs count on us to run their business every day.

We have a great team, we’re growing fast, and have a winning culture based on innovation, teamwork, and mutual respect.

Job Overview

The Client Success Manager is a highly proactive and driven IT account manager that engages with accounting professionals to deliver results. The manager is responsible for managing the life cycle of the firms following the project implementation to the date of renewal. The position focuses on developing lasting relationships with Right Networks Cloud Premier clients by providing excellent service and user experience. The position focuses on two main aspects: references and retention inside the Right Networks Cloud Premier. As a Client Success Manager, your role in the Right Networks organization will be to provide an extremely high level of service and leadership to our clients. Ultimately, your efforts will be essential in providing a positive experience to our clients.

This is a remote work position.

Responsibilities

  • Have regular contact with firm admins or partners for an average of forty firms
  • Ensure the Right Networks Cloud Premier experience is stable and consistent for their firms
  • Communicate with Right Networks internal teams (Service, Application, Project, Infrastructure) to deliver resolutions to clients
  • Show our clients that they are valued and appreciated
  • Walk clients through software, office, and staff changes
  • Advise best practice for using and engaging with the Right Networks Cloud Premier product
  • Be responsible for having an in depth understanding of the Right Networks procedures and processes
  • Be the voice of the customer

Account Management

  • Day-to-day activities include keeping a pulse on our clients
  • Guide escalation process where necessary through the proper support channels
  • Manage client communication via weekly updates, status page, and email
  • PR, write up root cause analysis, and communicate effectively with clients on outages
  • Monitor and SQL server drive free space for clients on a daily basis
  • Manage client projects such as ISP transitions, firewall conversions, new software implementation
  • Any additional tasks required to ensure the client has a positive experience and that any gaps are connected or filled

Miscellaneous

  • Assist other departments as needed
  • Complete special projects and tasks assigned by management
  • Every Client Success Manager will be required to provide qualified references every month to the Sales Team
  • Renewals, delivered in a timely fashion, maintaining a 97% close rate

Requirements

  • 4-6+ years of account management experience in the IT industry or related experience
  • Excellent communication, time management, decision making, presentation, and organization skills
  • Ability and desire to learn Right Networks processes and technologies
  • Knowledge of the accounting industry, as it relates to the services and products offered by Right Networks is desired
  • Understanding of various technologies such as Citrix, Microsoft, Dell, Network Monitoring systems, etc.
  • Bachelor’s degree in business management or equivalent

Benefits

To provide best-in-class solutions, we need a best-in-class team. We offer competitive salaries to recruit the best talent. We provide company paid short and long-term disability insurance, life insurance and a generous 401K match. We offer highly affordable medical, dental, vision coverage, and many other valuable benefits. We offer a generous PTO bank, and numerous paid holidays, affording you the time to be there for what is important in your life. We encourage giving back to our communities by providing volunteer paid time off. We are proud to be an Equal Opportunity Employer!

Right Networks

We’re Hiring!

Social & Content Manager

We’re looking for a talented Social & Content Manager to join our fun, fast growing agency. This is an integral role nestled in the heart of the social team and we’re looking for someone passionate and engaged to fill it. You’ll be responsible for creating slick content and managing client social accounts, whilst developing bespoke strategies that ensure our clients stand head and shoulders above their competitors.

In return, we’re offering a hybrid role working between home and our beautiful office in Richmond, with great benefits and development prospects. We’re looking for someone who wants to grow and succeed with us, who will enjoy the plentiful opportunities this role will offer.

Let’s get started, shall we?

About Us

OOB is an award winning creative agency from London, delivering clever creative that cuts through for movers, shakers, rebels and rule breakers. Our ethos is simple: do great work with great people. 

About You

You live and breathe social in a way that’s borderline obsessive, always on top of the latest trends, tools and tricks. You’re a people person who thrives on building great relationships, an expert communicator across the board. Because of that you’re able to step into the shoes of others to create strategic campaigns and content that really resonates because they’ve been made with those audiences in mind.  

The Role

Reporting to the Head of Social and agency co-founders, you’ll be an integral member of our social team, working closely with our Account Managers, Social & Content Creators to deliver thoughtful, engaging assets for our clients.

You’ll be responsible for the ideation and development of content for a variety of brands, from fashion and travel, to music festivals, fintech startups, and nonprofits. You’ll be creating assets from a mix of content, either filmed and created by us, or shared by the client.

You’ll collaborate with the wider OOB team on the strategic planning of campaigns, working closely with your social compadres to create bespoke assets, working iteratively to edit and refine them through internal and external feedback. We’re looking for a clever communicator who can make clients feel seen and heard.

Responsibilities include

  • Strategy, planning and development of campaigns and content
  • Creating standout multi-platform content plans for your clients
  • Clever copywriting across all assets
  • Scheduling, posting and monitoring content 
  • Community management across your accounts
  • Developing great relationships with your clients through weekly meetings, monthly roundups and regular comms on Slack
  • In depth monthly reporting for your accounts – what’s working, what’s not, what opportunities are there for growth
  • Working with the wider OOB team on bringing fresh ideas to the table 
  • Staying on top of the latest trends and developments in the social world

Role requirements

  • A minimum of 2+ years in a similar role
  • Strong proficiency with key social platforms (Instagram, Facebook, TikTok, Twitter) and social media scheduling tools
  • You’re a whizz with creating content in Canva
  • Basic video editing skills 
  • Excellent communication skills, both written and verbal
  • You’re a self starter who loves to get stuck in
  • You pay acute attention to detail across the board (we love a triple checker)
  • You work well independently or as part of a team – either way, you get the job done

Nice to haves

  • Knowledge/experience with video editing tools (Premiere Pro or Final Cut)
  • Knowledge/experience with paid social 

Benefits

  • Competitive salary – up to £30,000 per year
  • Generous holiday allowance – 28 days per year plus the days between Christmas and New Year
  • Hybrid working between home (Mondays and Fridays) and the office (Tuesdays – Thursdays)
  • 4pm Friday finishes ????
  • We’re a dog friendly office ????
  • Great coffee, tea and snacks on demand 
  • Monthly team meals and activities
  • Great pension contribution ✅

Why join us?

  • We’re on a mission to create a space where people can be their best selves, and do their best work, because they’re given the freedom to be who they are

  • We’re committed to supporting the growth and development of our team, because when you succeed, we all succeed

  • Above all, we believe in kindness and inclusivity – OOB is a place for everyone

No agencies please

Our Own Brand

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