General Staff Jobs

Customer Sales Support – Sales Support Specialist (Experienced)

About DAF Products:

DAF Products, Inc. has manufactured, produced, and supplied industrial fabrics and technical textiles to manufacturers and distributors for over 30 years. While we stock a diverse product line in locations across the USA, DAF specializes in custom solutions. That can mean custom stocking, custom manufacturing, and even custom products. DAF’s custom solutions allow our customers to get the product they need, at competitive prices, all without sacrificing quality. (Our fabrics are not currently used in the fashion industry)

DAF Products is a family-owned corporation with 20 employees based in Wyckoff, New Jersey.

Responsibilities

• Work In Office – No remote option at this time.
• Communicate with customers via phone and email
• Data entry in various platforms
• Assist sales representatives and management in developing new accounts, qualifying accounts, preparing pricing, and delivery quotations, and sending literature and samples
• Provide effective communication with sales reps, management, and customers
• Implement timely invoicing of all orders, calculating and posting all sales rep commissions
• Obtain and coordinate freight rates and arrangements
• Coordinate assigned slitting orders, required labeling, bills of lading and packing memos for shipments
• Handle customer complaints, returned good, and credit memos
• Contact customers to obtain new orders
• Help Identify potential customers
• Monitor Inventory Regularly

Qualifications

• College degree or at least 1 – 3 years’ of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work

Compensation

• Starting Salary to be negotiated based on experience ($45,000-$52,000)
• Employer Paid Health Insurance after 90-day waiting period (100% health insurance premiums plus deductible paid by employer)
• 401K after 1 year (entry dates Jan 1 and July 1)
• 90-day probationary period
•  Two-week vacation after 1 year of employment
• 5 sick/personal days after 1 year of employment
• 1 sick/personal day for each quarter worked until 1 year of employment reached
•  Vacation and personal time negotiable for 1st year of employment

Why Should You Choose DAF

We believe that employees and family always come first. Come join our family!

DAF Products

Summary

• Spigen’s Customer Support Coordinator will support the company’s customer service activities by overseeing and assisting customer support agents, resolving customer questions or complaints, and working with Customer Support Team Manager to help develop training plans and support procedures to enhance productivity and performance.

Job Duties

• Answering supervisor forwarded customer tickets for Assigned Support Channel
• Manage Customer Service Metrics (Message SLA, Negative Feedback)
• Establish and update customer support standards
• Daily/Weekly/Monthly report of support performance data
• Provide Direct Customer Support & Back up support for daily support tickets
• Other duties as assigned

Skills

• Communication Skills
• Problem-solving Skills
• Conflict Resolution Skills
• Documentation Skills
• Attention to detail
• Ability to prioritize tasks in a fast paced environment

Requirements

• Strong written and oral communication skills
• Maintain a positive attitude while performing repetitive tasks
• Be able to type and enter data accurately
• Some customer support experience
• Experience with Help Desk Ticketing Systems / Help Desk Software (Preferred)
• Experience with Google Suites, MS Excel, PowerPoint (Preferred)
• Bachelor’s degree in related field or equivalent work experience
• U.S. work authorization required
• New employees to Spigen Inc, will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov

Work Hours

• 8 AM – 5 PM
• Monday – Friday

Benefits

• Insurance: Medical, Dental, Vision, and Life
• 401(k) plan up to 6% (eligible after 1 year of employment)
• Paid Time Off up to 10 days
• Paid Sick Leave: 10 days
• Lunch provided
• Employee discount
• Able to work from home
• Sponsorship: Green card & H1B
• Etc.

Spigen Inc

A Victoria’s Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager.

Primary Responsibility:

The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability.

Direct Reports as assigned:

Customer Experience Lead(s) and / or Associates

All Store Leadership Team responsibilities include:

• Leading and demonstrating company values within the store.
• Delivering exceptional customer experiences in the role of the Customer Sales lead through coaching, zoning, team selling and personally selling.
• Conducting associate observations
• Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
• Linking results to behaviors and actions to drive top-line sales.
• Managing labor hours within the store to drive top line sales and profit.
• Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
• Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
• Demonstrating and leading company policy and procedures.
• Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, staffing & onboarding, and shipment processing.

Qualifications:

• Passion for Victoria’s Secret Brand.
• Ability to improve customer satisfaction and drive customer loyalty.
• Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
• A sense of self-awareness with an interest in seeking feedback to improve and develop.
• Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
• Ability to monitor/track progress and incorporate feedback into decision-making.
• Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
• Experience with influencing cross-functional partners in informal and formal settings to get things done.
• Ability to work nights, weekends, and a flexible schedule.
• Ability to stand for long periods and frequently bend, kneel, and lift.
• Ability to use technology (headsets, mobile devices, computers).
• 3+ years of retail leadership experience preferred

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws.

We only hire individuals authorized for employment in the United States.

Victoria’s Secret & Co.

• Initiate, participate and prepare for client meetings with assigned Relationship Manager(s) and Portfolio Manager(s). Engage in meeting follow-up.
• Document client requests and completion of activities in customer relationship management and portfolio accounting systems.
• Engage in ongoing, proactive communications with client and other professionals unique to the relationship.
• Maintain a high level of understanding of current investment topics, tax law updates, qualified plan contribution limits and general economic developments.
• Meet with assigned Relationship Manager(s) on an ongoing basis to review status of outstanding tasks and calendar of upcoming events. Spearhead the effort to increase formal client contacts throughout the year.
• Leverage internal and external resources in conjunction with the assigned Relationship Manager(s) to achieve client objectives.

Qualifications:

• Bachelor’s Degree (advanced degree preferred)
• Minimum of 3 years of relevant professional experience
• Transferable experience in Banking, Law, Insurance, Sales, Marketing, Consulting or Finance is preferred
• Must have Series 65 or Series 7 license/certification. In addition, progress towards Certified Financial Planner ® designation is desirable.

David Vaughan Investments, LLC

Regional West Health Services is an independent, integrated health care delivery system based in Scottsbluff, Nebraska that is seeking a Director of Perioperative Services.

Our mission is a commitment to advancing the health and wellness of the individuals and communities we are honored to serve.

To serve this mission, you will be delivering quality nursing care while utilizing critical thinking skills according to nursing best practice standards. You will serve as a clinical resource to assist with education and development of new staff and use your critical thinking to make decisions related to clinical issues in the department.

As an RWHS Director of Perioperative Services, you will:

• Use critical thinking in the application of knowledge and clinical skills to facilitate staff development to achieve appropriate patient outcomes.
• Utilize unit-staffing model as a guideline and adjusts staffing levels based on acuity, census and staff experience. Responsible for final approval of all employee schedules.
• Assists with personnel management including hiring decisions, employee coaching, and corrective actions.

You may be a good fit if you have:

• Graduated from an accredited school of nursing, Bachelor of Science Degree in Nursing (BSN) required, Master’s Degree preferred
• Compact or State of Nebraska Registered Nurse License; must have NE license within 90 days of hire.

RWHS offers relocation.

We look forward to speaking with you.

Regional West Health Services

The Community Services Director is responsible for Elder Services’ Area Agency on Aging (AAA) programs. This role interprets Agency policy, objectives and information for their staff and works closely and collaboratively with other Directors, managers and supervisors in achieving the Agency’s goals and objectives. This role has direct and indirect supervisory responsibility over community service positions, for the Ombudsman Program Manager, Nutrition Services Manager, Home and Community Based Services Supervisor and Planning and Development Supervisor. This role requires the leadership, evaluation and development of employees.

This role will be rewarding, to the “Right Professional” who cares deeply for promoting Senior Independence while representing a respected agency in Berkshire County.

Please send resume and cover letter to:

Inga Hotaling, [email protected]

1-413-789-6400

Employers Association of the NorthEast

***Must be within reasonable commuting distance of Los Angeles, CA (90025) for consideration***

Fortify Capital is a team of experienced professionals in the field of wealth management advisory services. As a mature and dynamic firm, the team is dedicated to providing high-end investment and financial planning services to our clients. Fortify Capital is looking for a Client Services Coordinator who is energetic, detail-minded and business oriented. The ideal candidate will thrive in a collaborative setting. The team values self-motivation and exceptional problem solving and analytical skills.

The Fortify Capital team is comprised of individual who are passionate about helping their clients achieve their financial goals and are committed to providing the highest level of service and expertise to ensure our clients success.

Role:

The primary role of the Client Service Coordinator is to provide operational and service support to members and clients of Fortify Capital.

Responsibilities

• Successfully manage and maintain the CRM database system, ensuring that client information is accurate, up-to-date, and easily accessible by the team.
• Manage and maintain the team calendar and scheduling, ensuring that all team members are aware of the upcoming events, meetings, and deadlines.
• Effectively coordinate joint work between team members and outside partners, ensuring that all parties are aligned and working collaboratively towards shared goals
• Manage and maintain the systematic advisory review scheduling and spreadsheet, ensuring that all client reviews are scheduled and completed in a timely manner, and that data is accurately recorded
• Provide exceptional client service by responding to requests and inquiries in a timely manner and supporting team members as needed
• Assist with insurance-based paperwork and service requests, ensuring that all necessary documentation is completed accurately and efficiently
• Assist with email and social media marketing, contributing to the overall growth and success of the firm
• Perform any additional tasks and responsibilities deemed appropriate by advisors and directors, demonstrating a willingness to adapt and contribute to the team’s overall success

Required Qualifications:

• Bachelor’s degree required
• 8+ years of office experience. Financial industry preferred but not required.
• Ability to manage multiple diverse projects and assignments in a timely and quality manner
• Strong attention to detail with the ability to work with a high degree of accuracy
• Ability to be flexible, adaptable, and embrace change in a fast-paced environment
• Excellent oral and written communication skills
• Demonstrated ability to maintain effective working relationship with clients and colleagues

Benefits:

At Fortify Capital, we understand that our team members are the foundation of our success, and we strive to provide a comprehensive benefits package that reflects our commitment to you. We believe that by investing in our team, we are investing in the success of our firm, and we are committed to providing our team members with the resources and support they need to thrive.

• A competitive base salary commensurate to experience
• 100% medical, dental, and disability insurance provided by employer
• Profit-sharing plan
• Employer-sponsored licensing, professional development, and education opportunities
• Paid vacation, sick, and holiday pay

Northwestern Mutual

Membership Coordinator – Job Description

Organization Overview

Background 

MIRA is the largest coalition in New England promoting the rights and inclusion of immigrants and refugees. With offices in Massachusetts and New Hampshire, we advance this mission through education and training, leadership development, institutional organizing, strategic communications, policy analysis and advocacy. MIRA is a dynamic and multi‐ethnic coalition with more than 140 organizational members, including grassroots community organizations; refugee resettlement agencies; providers of social, legal and health services, faith-based organizations, and civil and human rights advocates. We organize and empower our members and allies, and together we mobilize immigrant communities to advocate for themselves and amplify and support their voices. MIRA is a respected leader on immigrant issues at the state and national levels, and an authoritative source of information and policy analysis for policymakers, advocates, immigrant communities and the media.

Job description:

Position Overview: The Membership Coordinator plays a pivotal role in fostering strong relationships with member organizations, ensuring their needs are met, and actively involving them in MIRA activities. Additionally, this position is responsible for overseeing three capacity-building programs, namely Democracy School, Summer Organizing Fellows, and academic-year internships and fellowships, all under the guidance of the Director of Organizing. The Membership Coordinator will report directly to the Director of Organizing Programs and collaborate closely with the organizing, Communications, and Citizenship teams.

Duties and Responsibilities:

1. Establish and maintain close relationships with MIRA member organizations, serving as the main point of contact for addressing their inquiries and concerns. Regularly engage with them via email, phone, and in-person visits where feasible.
2. Share pertinent resources and opportunities with member organizations and actively involve them in various MIRA activities, including but not limited to regional meetings, Immigrants’ Day at the State House, Democracy School, and the Annual MIRA Members Meeting.
3. Maintain up-to-date contact information for all members and oversee the collection of annual membership dues.
4. Facilitate connections and networking opportunities among member organizations to promote collaboration.
5. Manage the CRM system to ensure efficient tracking and communication with members.
6. Contribute to strategic plan goals related to membership development.
7. Collaborate with the Communications and Citizenship teams to enhance the civic engagement of New Americans.
8. Plan and facilitate new member orientations to ensure their seamless integration into MIRA.
9. Work with the digital organizer to plan and coordinate the member newsletter.
10. Organize and lead monthly member calls to provide updates and foster a sense of community.
11. Disseminate communications related to relevant immigration issues to keep members informed.
12. Arrange workshops and training sessions tailored for MIRA members.
13. Encourage and maximize the engagement of New Americans and other stakeholders by promoting MIRA’s email list and ensuring new contacts are promptly added to the database. Collaborate with the Communications team for targeted outreach efforts.
14. In close collaboration with the Director of Organizing, coordinate Democracy School, which includes tasks such as site selection, partner and speaker recruitment, promotion, and logistical arrangements.
15. Supervise the Summer Organizing Fellows and accompany them on site visits.
16. Play a central role in organizing Immigrants’ Day at the State House, encompassing member engagement, outreach, logistics, promotion, and preparation of materials in close collaboration with the Organizing team.
17. Assume a key role in organizing the Annual MIRA Members Meeting and regional member’s meetings, with a primary focus on outreach. Additionally, contribute to the development of MIRA’s legislative priorities and ensure members’ voices are effectively heard.
18. Supervise organizing interns and volunteers, providing guidance and support as needed.

Qualifications and Skills:

1. At least one year of experience as an electoral and/or community organizer.
2. Excellent written and oral communication skills.
3. Strong organizational aptitude, including a proven ability to plan and execute events and maintain databases efficiently.
4. Self-motivated and capable of working independently with minimal supervision.
5. Demonstrated ability to work effectively in teams and collaborate across departments or organizations.
6. Excellent interpersonal skills, including a high level of cultural competency to engage effectively with diverse constituencies.
7. Knowledge of immigration basics, including historical context (pre-Trump era), related social justice issues, race, class, gender, and familiarity with Massachusetts’ diverse immigrant communities.
8. Proficient facilitation and teaching skills, capable of conveying complex policy and social justice topics in a clear and accessible manner.

Requirements:

1. Bachelor’s degree (or high school diploma and more than three years of relevant work experience).
2. Experience working with diverse groups and communities.
3. Previous experience in supervising others, such as interns and volunteers.
4. Possession of a valid driver’s license and ability to drive across the state, as the job may require travel.
5. Strong preference for bilingual or multilingual candidates.

Salary Range:

The salary range for the position is $50,000 – $54,000 depending on experience

To Apply: To apply, email [email protected] with a resume and cover letter with “Membership Coordinator” in the subject line of the email.

MIRA is an equal-opportunity employer that celebrates diversity and seeks a broad representation of the communities served by its staff.

Job type: Full Time

Fully remote: Hybrid

Salary range: $50,000 – $54,000

Location: Boston, Massachusetts

Apply: [email protected]

Massachusetts Immigrant & Refugee Advocacy Coalition (MIRA)

Job Summary:

As a Director, Biomedical Services, you will be responsible for ensuring repairs and calibration services are performed on patient care and support equipment within the facility.

Supervises, trains, and directs biomedical technicians and other support staff Administers and ensures the validity of the asset management software program Ensures timely work order administration Administers on-call, maintenance, and inspection schedules Reviews and approves purchase orders Reviews financial statements and budgets preparation with senior management Performs other duties as assigned.

Qualifications: Certification and/or Associate Degree in Electronics/Biomedical Technology required. Prior military training and experience preferred 3-5 years of experience in the biomedical field required A minimum of two years supervisory experience required Must have knowledge, ability, and willingness to perform duties of biomedical technician Strong time management and organizational skills and ability to work independently a must

This individual is responsible for ensuring repairs and calibration services are performed on patient care and support equipment within the facility.

Key Responsibilities:

• Supervises, trains, and directs biomedical technicians and other support staff
• Administers and ensures the validity of the asset management software program
• Ensures timely work order administration
• Administers on-call, maintenance, and inspection schedules
• Reviews and approves purchase orders
• Reviews financial statements and budgets preparation with senior management
• Performs other duties as assigned

Qualifications:

• Certification and/or Associate Degree in Electronics/Biomedical Technology required.
• Prior military training and experience preferred
• 3-5 years of experience in the biomedical field required
• A minimum of two years supervisory experience required
• Must have knowledge, ability, and willingness to perform duties of biomedical technician
• Strong time management and organizational skills and ability to work independently a must

Compass Group USA

Irving, TX (onsite at HQ), with the expectation of 30% travel.

Position Overview

Are you an empathetic leader, skilled in working with professionals and volunteers, and in knowing how to get to the root of an issue, including highly important and sensitive matters such as youth protection, providing counsel to enable effective problem solving and outcomes? Does the opportunity to support youth and adults with sometimes emotional challenges, and being flexible in understanding that in a youth volunteer organization, sometimes needs arise outside of normal working hours still speak to you and your desire to make a difference? Does working for an organization that helps youth develop leadership skills that will empower them to “be prepared” to serve as leaders in their communities and our nation excite you? If you thrive on challenge, are adept at listening to learn, perform well under pressure while juggling multiple important projects, and love to identify and implement program and process improvements, then we have the opportunity and role for you!

Since 1910, BSA has encouraged personal growth by teaching youth how to set goals and achieve them with determination. BSA promotes a culture where youth, volunteers, and employees feel a sense of belonging-and where we strive to make every person feel respected and valued. We welcome families of all backgrounds to help prepare young people to serve as successful members and leaders of our nation’s diverse communities. Join us and help us mold the future leaders of America!

The Membership Standards Director manages the Membership Standards function for the organization, ensuring membership and youth protection protocols are followed. They provide advice and support to BSA, local councils and territories with regard to interpretation of membership standards, volunteer matters, and youth development and protection issues. They directly support our regional and national registration review committees.

Responsibilities

• Reviews, advises and provides support on membership and youth program matters to local councils, national council and senior leadership.
• Manages incident response on youth protection matters.
• Provides prescribed counsel, directions and follow up on incidents.
• Evaluates program activities that promote physical and mental well-being, including analysis of youth behavior/membership issues and recommendations for programmatic changes to benefit youth.
• Supports National Review Committee’s operations.
• Examines and analyzes ineligible volunteer file processes and procedures.
• Reviews membership and registration communications between BSA departments, local councils and BSA publications and provides counsel to ensure consistency with the program, governance and interests of the organization.
• Identifies the increasing special needs and challenges facing our youth membership and defines the resources necessary to address those needs, including partnering with other youth advocacy organizations.
• Manages, motivates trains, develops and leads team. Establishes job duties and position requirements, and hires staff. Coaches employees to ensure they consistently follow disciplines and act professionally.

Education

• Bachelor’s Degree from an accredited college or university required.
• 8 + years of relevant work experience Preferred.

Qualifications

• Critical Thinking.
• Ability to gather and condense a wide range of information from a diversity of sources into a logical format summarizing key information to allow issues to be identified.
• Evaluate the issue(s), strengths and weaknesses of prospective solutions, conclusions or approaches to said issues.
• Understanding of how to report, respond to and manage abuse reporting incidents.
• Leading with Empathy.
• Ability to work with emotionally difficult subject matters, while making tough decisions and showing compassion and empathy to those involved.
• Strong Verbal and Written Communications.
• Provide clear guidance both verbally and in writing.
• Interpersonal Skills, including building trust.
• Ability to work with diverse personalities and levels within an organization. .
• Collaboration and Teamwork – both internally and externally.
• Strong Attention to Detail.
• Review copious amounts of information and identify critical and/or relevant details as well as any inconsistencies.
• Keen observation skills – both in person and over the phone.
• Understanding and appreciation of the impact of “minor details.”
• Being cognizant that complex matters are rarely resolved in an expedited fashion and willingness to invest the time and effort to enable informed recommendations/decisions.
• The Ability to Multi-Task.
• Managing multiple projects effectively, while staying focused on priority matters, despite repeated interruptions on matters both urgent and non-urgent.
• Active Listening and Recall.
• The ability to truly listen to learn and to probe as needed to get to the root of a matter.
• Strong recall and system for documenting details to ensure accessibility long-term.
• Ability and willingness to travel as needed.

Licenses

• Paralegal, Risk Management or Psychologist certification Preferred.

Key Competencies and Abilities

• Cultivate Trusting Relationships
• Consult and Advise
• Detailed Documentation
• Conflict Resolution
• Manage Highly Sensitive and Emotional Situations and People
• Stress Tolerance

Physical Requirements

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Hearing acuity for verbal communications, conversations, face-to-face interactions, and/or responses via telephone or video calls/meetings.
• Speaking ability for general communication and ability to clearly enunciate in conversations with others.

Benefits

Boy Scouts of America is an equal-opportunity employer. Benefits include major medical, prescription coverage, dental, vision, life insurance, short and long-term disability, accidental death, and a Match Savings plan. We also offer a generous PTO policy and BSA holiday observances.

Boy Scouts of America