General Staff Jobs

TENANT SERVICES COORDINATOR

JOB DESCRIPTION

Company Background

Founded in 1993, DivcoWest is a multi-disciplinary real estate investment firm headquartered in San Francisco, with offices in Los Angeles, Menlo Park, Boston, Washington DC, Austin, and New York City. Known for our long-standing relationships and track record of success in innovation markets, DivcoWest combines entrepreneurial spirit with an institutional approach. As of Q1 2023, DivcoWest has over $18 billion in assets under management and has acquired or developed nearly 60 million square feet of commercial real estate primarily across the United States.

DivcoWest aims to create environments that inspire ingenuity, promote growth, and enhance the health, happiness, and well-being of all people. A disciplined code of ethics is at the core of all that we do. We believe that the collective energy of a diverse team is what drives our creative ideas and solutions.

Summary

DivcoWest is seeking a strategic and collaborative professional to join our commercial property management team working at The Ranch—one of three campuses in The Sand Hill Collection (SHC) in Menlo Park (https://sandhillcollection.com/). As the Tenant Services Coordinator, you will be engaged in a wide range of responsibilities and experiences, including supporting implementation of the Master Plan involving major site renovations and existing building operations. This individual will report to and collaborate with the Senior Property Manager.

This role requires 5 days in office at our Menlo Park, CA location.

The ideal candidate for this role should be comfortable working and contributing to a team, enjoy being in a busy environment where new and complex transactions occur, and interact with people at various levels within and outside the organization. The property type is Class A Office.

SHC represents roughly 44% of office inventory along Sand Hill Road and is an exceptional cluster of world-class office space, activated open spaces, and on-site amenities in one vibrant community. As an integrated collective, SHC delivers approximately 552,000 square feet across nearly 50 total acres, three campuses, and 21 office buildings along the most coveted stretch of Sand Hill Road.

Interested candidates should send their resumes to Aida Moradi: [email protected].

Responsibilities:

· Welcome visitors and clients in a professional, courteous, and helpful manner.

· Screen and/or forward calls to appropriate staff.

· Function as liaison between tenants and property manager/senior property manager for property related issues.

· Dispatch service calls, enter into the order software, Building Engines, and follow-up to ensure satisfactory completion.

· Draft tenant memos and letters.

· Schedule any maintenance required for office machines and computers.

· Order office supplies and building supplies, business cards and stationery.

· Order hospitality supplies and keep a well-stocked kitchen/refrigerator.

· Produce vendor repair agreements, maintain vendor files, supervise vendors as requested and monitor vendor insurance.

· Maintain contacts lists and emergency information, hard and soft copy tenant, and other property files.

· Review and manage certificates for vendors and tenants via Building Engines.

· At the direction of the property manager, visit tenants for any tenant related issues i.e., janitorial, pest control, etc.

· Assist property manager with plans and coordination of tenant events or other special projects.

· Assist with updating and maintaining tenant handbook, order tenant move-in gifts, order holiday gifts and assist with planning of annual tenant events.

· Input access card data as directed.

· Distribute keys to vendors and maintain key long.

· Supports annual expense budget preparation to include but not limited to gathering vendor quotes for contracted services.

· Assist property manager with monthly accounting re-classes and accruals.

· Scan, enter and code invoices in Nexus Payable invoice processing system. Prepare necessary check requests; input related data and processing within established guidelines. Research and respond to internal and external inquiries. Research invoices and payments to insure timely and accurate payment.

· Responsible for tenant billbacks and generate invoice via Building Engines.

· Follow up on all delinquencies via Management Reports Inc. (MRI). Obtain aging report for property manager and deliver standard tenant correspondence to address delinquencies.

· Assist in tenant ledger adjustments.

· Assist in review of monthly rent edits.

Qualifications:

· 4-year college degree preferred.

· 2 years administrative, clerical, accounting, or tenant services/customer relations experience.

• Prior experience working in property management, commercial real estate, or financial services industries preferred.
• Management Reports Inc. (MRI), Building Engines and Nexus or similar systems experience preferred.
• Understanding of general accounting and financing a plus.
• Working knowledge of accounts payable, receivables, and expenditures is desired.
• Experience with data entry, basic reporting, filing, answering phones, scheduling, excellent verbal, and written communications skills are necessary.
• Great telephone skills; pleasant and courteous; excellent customer service.
• Present a professional, positive image that reflects well with the organization.
• Reliable and punctual.
• Excellent computer skills, including proficiency in in Microsoft Office Products (Excel, Work, Outlook, and PowerPoint).
• Ability to work independently and within a team to build relationships and interact effectively with all members of the company.
• Ability to multi-task, work successfully under pressure, and effectively prioritize and manage time and workload to meet property and client needs.
• A desire to work within a diverse, collaborative, and professional environment.

The person in this position must be able to:

· Remain in a stationary position for 75% of the time working on a computer and attending virtual meetings.

· Occasionally move about the office to access file cabinets, office technology, and attend meetings etc.

Compensation:

· $60,000-$70,000

· Annual bonus opportunity

· Full benefits

Divco West Services, LLC (“Company”), an equal opportunity employer, is committed to equal opportunity for all employees and applicants. The Company recruits, hires, trains, promotes, pays, and administers all personnel actions without regard to race, color, religion, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person’s appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law. We interpret these protected statuses broadly to include both the actual status and also any perceptions and assumptions made regarding these statuses. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please review our company Privacy Policy regarding the use of any personal information you provide us at: https://www.divcowest.com/privacy-policy/

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits, and all other privileges, terms, and conditions of employment. This policy and the law prohibit employment discrimination against any employee or applicant on the basis of any legally protected status outlined above.

DivcoWest

The Ed Napleton Automotive Group is looking for our next Automotive Service Director. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Mid Rivers Chrysler Dodge Jeep Ram Fiat, in St. Peters, Missouri,the Automotive Service Director is the leader of the Service Department within Napleton’s dealerships. This role drives the performance of the Service Area by attracting, developing, and retaining great talent and creating an exceptional service experience for our customers.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity.

What We Offer:

• Competitive compensation plans
• Family Owned and Operated – 90+ years in business!
• Medical, Dental, and Vision Insurance
• 401K and additional benefits
• Accrued Vacation Time
• Paid Training
• Discounts on products, services, and vehicles
• Growth Opportunities

Job Responsibilities:

• Setting a clear vision and goals for the Service Department to achieve targeted performance goals.
• Driving a highly efficient sales and production operation to quickly service Customers while ensuring a fix it right the first time, experience.
• Engaging and motivating the team to achieve key goals and performance expectations following Napleton’s processes.
• Attracting, developing, and retaining the very best talent for the Service Department.
• Creating an exceptional customer experience to drive customer loyalty.
• Ensuring the Service area is customer-customer ready with proper displays and information.
• Managing the business in accordance with Napleton and the manufacturer requirements and processes.
• Analyzing the business to determine opportunities and developing actions plans to improve performance.
• Driving the business though day to day involvement in the operations.

Job Requirements:

• 5+ years of Automotive Dealership Service Management experience
• Chrysler, Dodge, Jeep, or Ram experience preffered, Ford or GMC considered
• Experience with CDK
• High School Diploma or equivalent.
• Ability to set and achieve targeted goals
• Ability to attract, develop, and retain talent.
• Experience and desire to work with technology
• Valid Driver’s License and have and maintain an acceptable driving record.
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

Chrysler, Dodge, Jeep, Ram, Fiat, Stellantis,

Napleton Automotive Group

Job Summary:

The Member Services & Programs Coordinator will assist in the day-to-day administration of the Member Services & Programs Department. You will serve as the primary liaison with AAF chapter members regarding billing, database management, communication, programs, and member events. You will report to the EVP, Member Services & Programs. 

Essential Responsibilities:

Event Coordination

• Provide logistic and communication support for varying aspects of the American Advertising Awards, Ovation Awards, Collegiate and Education Awards, National Student Advertising Competition, Student Advertising Conference, AdCamp and ADMERICA
• Maintain complete working knowledge of Chapter Awards and Recognition programs rules and categories; maintain records for points-based system
• Respond to inquiries regarding event software and its usage 
• Assist in the development of promotional materials for Chapter Awards and Recognition programs
• Coordinate collection of contact and attendance information for events 
• Assist with the collection of American Advertising Awards fees

Chapter Membership

• Maintain accurate record of Chapter membership – Collegiate, Ad 2, Professional Chapters
• Upload Ad 2 and professional Chapter membership rosters
• Assist with collegiate membership registration

Communication & Promotion

• Respond to member information requests and inquiries in a timely and professional manner
• Ensure the EVP has accurate and current information regarding department activities

Project Management 

• Help streamline workflow to improve efficiency and effectiveness of department operations
• Assist with other AAF programs and tasks as requested by supervisor

We are seeking candidates who demonstrate: 

• Confidence, flexibility, and high attention to detail
• Strong organizational skills with proven ability to manage and prioritize multiple projects to completion
• Proactivity, a bias for action, and consistent follow-through with minimal supervision
• Proficiency in optimization and streamlining processes

Required Qualifications: 

• Minimum 2 years of experience performing a majority of the duties outlined above 
• Proficiency with MS Office Suite (Word, PowerPoint, Excel, Outlook)
• Proficiency in learning and using database software – iMIS preferred
• Excellent interpersonal, verbal, and written communication skills
• A track record of exceptional customer service
• Light travel is required for this position

Compensation and Benefits

This position is a full-time salaried position with multiple employer paid benefits. The salary range is $55,000-$65,000.

Our office is based in a downtown DC newly renovated office building with onsite fitness facility, parking garage, bike locker and access to a variety of metro stations and common bus lines.

*Our national office is in Washington DC. This position can be a hybrid of in office and remote if local, but will consider a 100% remote employee.  

American Advertising Federation

The Director of Relationship Management, Lending is responsible for sourcing & servicing great elite sponsor relationships & deals that meet DLP’s investment box & return profile. These include primarily loans, in addition to preferred equity and direct sponsor acquisitions of ground up development and existing rental communities including MF, B4R, MH, and RV/Outdoor Resorts. This team member makes sure DLP is providing the maximum value through our capital, our content, and our community while having an owner’s mindset with a focus on protecting the company and our Investors from risk. The team member is responsible to deepen relationships for the purposes of client retention, repeat and referral business, and driving portfolio compliance and business plan execution. This role is centered on maximizing existing relationships while strategically adding new relationships. This team member must be knowledgeable of DLP’s products, its development, and operating housing communities, of the transaction management, underwriting process, loan, JV, PSA documents, negotiations, and sales, and of the Elite Execution System (EES).

What you have already achieved: (Requirements)

• 2+ years of real estate lending experience
• 2+ years experience in forward facing client management/sales experience
• Preferred experience in multi-family lending
• Preferred experience in ground up construction lending
• Preferred experience in acquisitions – land and existing housing
• Salesforce experience preferred

What you are great at: (Responsibilities)

• Service 6-12 active borrowers and support Portfolio Management in the adherence to business plan and compliance with all contractual obligations from closing through payoff.
• Screen and do napkin UW on deals prior to sending to UW and development team; look at the file and read the documents.
• Lead relationship management and overall communication with your portfolio of borrowers and their respective portfolios with DLP.
• Negotiate term sheets, OAs, and contracts with a focus on protecting the company and our Investors from risk, always asking, would you invest your own money into this deal?
• Lead communication and “closing” of borrowers on all loan compliance related needs.
• Proactively drive revenue by relationship based networking.
• Drive borrower EES engagement and utilization including attending live and virtual events, Compass Day, EES Tools, etc. for those who opt-in.
• Prospect and source Elite Members and Elite LOC prospects and build relationships, leveraging DLP events.
• Leverage F2F meetings, Zoom, phone calls, email, LinkedIn, video, text message, and other communications tools to source and close new relationships.
• Attend all required meetings and work proactively to provide solutions to improve the performance of the management company.
• Attend and lead borrower/deal pipeline and checklist meetings.
• Act as Brand Ambassador; represent DLP and our values 24/7, recognizing that the next deal might come from an unexpected place; promote DLP on social media and other channels consistent with brand standards and marketing direction.
• Use quantitative and analytical skills to assess the asset’s overall health status, capital needs, risks mitigation, budget, and proforma achievement progress on a monthly and quarterly basis.
• Active engagement w/Loan Servicing/Portfolio Management, driving member communication and positioning DLP to best serve our members.

Our Mission:

At DLP Capital, we are committed to making an impact – whether it’s through acquiring and developing real estate, building relationships, or empowering our clients with the tools they need to achieve their dreams. We deliver a suite of services including lending, investment funds management, and loan servicing in addition to an exclusive membership platform focused on scaling businesses and preserving wealth. We are proud to have been named on multiple Best Places to Work lists for more than six years, and have remained on the Inc. 5000 list of fastest-growing companies for 10 consecutive years.

Benefits and Perks:

Unlimited PTO, Hybrid schedule, health/dental/vision/life insurance, 401(k) matching, learning/educational incentives, Volunteer Time Off, well-being programs, company events, self improvement/productivity tools, & the incredible feeling of making a difference.

DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at [email protected]. Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify). California applicants can view our California Data Privacy Policy on our website.

DLP Capital

Client Coordinator

The Client Coordinator is responsible for maintaining positive relationships with company clients and for representing Semaphore and its brands at industry conventions. Client Coordinators handle client inquiries and coordinate work across departments to ensure client inquiries are completed in a timely manner. A successful Client Coordinator will leverage their client relationships into referrals of new clients.

Duties and Responsibilities

• Maintain highest level of customer centric communication.
• Represent the company brand values in all interactions.
• Collect all necessary documents from clients to complete the on-boarding process.
• Maintain timelines on all on-boarding activities in accordance with performance standards.
• Ensure all client requests are processed and responded to client’s satisfaction.
• Facilitate assignment of work derived from client request to the appropriate persons or departments.
• Notify management of any issues related to customer satisfaction/experience immediately and take the lead on resolving discrepancies.
• Ensure completion of work associated with customer requests.
• Attend assigned industry conferences/events as directed by the management.
• Adhere to company policies, procedures and maintain high level of professionalism on and off site.

Skills

• Advanced organizational skills and multi-tasking skills
• Strong speaking (in-person and on phone interactions) and written communication skills
• Excellent listening skills
• Sound judgment
• Critical analysis and problem-solving skills
• Sales experience a plus

Requirements

• Bachelor’s degree in Communication (preferred), Marketing or equivalent.
• Two years’ experience in customer service.
• Ability to work in a fast-paced, dynamic team environment.
• Proficient in Microsoft Word, PowerPoint and Excel.
• Punctual and available to work extended hours during peak seasons.
• Trustworthy and prideful in your work; integrity is important in all professional interactions.
• Some travel required.

Pay Range: $60,000 – $65,000. Our pay range is based upon experience, education, location, and qualifications.

This is NOT a remote position.

Semaphore Family of Companies

Description
At Victoria’s Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager.
Primary Responsibility:

The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability.
Direct Reports as assigned:

Customer Experience Lead(s) and / or Associates
All Store Leadership Team responsibilities include:
Leading and demonstrating company values within the store.Delivering exceptional customer experiences in the role of the Customer Sales lead through coaching, zoning, team selling and personally selling.Conducting associate observationsDisplaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.Linking results to behaviors and actions to drive top-line sales.Managing labor hours within the store to drive top line sales and profit.Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.Demonstrating and leading company policy and procedures.Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, staffing & onboarding, and shipment processing.
Qualifications
Passion for Victoria’s Secret Brand.Ability to improve customer satisfaction and drive customer loyalty.Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.A sense of self-awareness with an interest in seeking feedback to improve and develop.Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.Ability to monitor/track progress and incorporate feedback into decision-making.Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.Experience with influencing cross-functional partners in informal and formal settings to get things done.Ability to work nights, weekends, and a flexible schedule.Ability to stand for long periods and frequently bend, kneel, and lift.Ability to use technology (headsets, mobile devices, computers).3+ years of retail leadership experience preferred
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hires individuals authorized for employment in the United States.
Victoria’s Secret & Co.

Director of Client Services Hybrid (3 days in office, 2 days remote)

20 Billion+ AUM Independent RIA

Houston, Texas

Overview

Dynamic 20B+ Independent Wealth Management RIA seeks a Director of Client Services to manage the administrative and private banking needs for high-net worth clientele.

The Firm offers comprehensive family office services, deeply personalized wealth management, investment advisory, planning and other services for high-net-worth and ultra high net worth clientele.

Highlights

• Serve as a primary lead for client onboarding, investment implementation, and private banking services
• Provide excellent client experience for ultra-high net worth clients
• Participate in the growth of a fast growing, independent RIA by servicing client needs, and maintaining and building key relationships
• Competitive compensation package including significant base salary, benefits, and bonuses

Requirements

• 8+ years Financial Services, preferably RIA experience working with UHNW clients
• Bachelor’s degree in Business, Finance, or a related field
• Track record of superior client services skills, attention to detail, and time management
• Knowledge of Fidelity and Schwab custodial platforms a plus

GemHarvest Executive Recruiting

JOB SUMMARY

The primary responsibility of the Aftermarket Program Manager is to lead in the planning and execution of a variety of Aftermarket programs ranging from product upgrades for the fielded fleet to process improvements such as the online process through which MD Service Centers order parts from MD.

The ideal candidate will have 5+ years of experience in leading complex programs with formal project or program management training, is knowledgeable in product & process design methodologies, including Design for Six Sigma and Agile, has a very high level of skill in project management software such as MS Project, and Aerospace experience is desirable.

DUTIES AND RESPONSIBILITIES include the following.

• Develops project/program scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Coordinates internal and external resources for the flawless execution of programs
• Develops and drives program plans and schedules related to programs, including product upgrades, resolution of complex field problems, repair &overhaul improvements, product obsolescence issues, and Aftermarket processes.
• Ensures resource availability and allocation
• Develops detailed program plans to track progress to plan
• Ensures the appropriate approval processes are followed to manage changes in project/program scope, schedule, and cost
• Measures program performance using appropriate systems, tools, and techniques
• Report and escalate to management as needed
• Manage relationships between stakeholders
• Assess risks and develop plans and actions to mitigate risks
• Creates and maintains comprehensive program documentation
• Other duties may be assigned

SUPERVISORY RESPONSIBILITIES

None

SKILLS AND ABILITIES

• Proven work experience as a project/program administrator in Aviation or within a similar technical industry
• Strong technical aptitude and business acumen
• Good at problem-solving, making timely decisions, and dealing with ambiguity
• Ability to multi-task and prioritize workload within a very high visibility busy department is required
• Skilled at organizing, planning, and time management
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Excellent interpersonal skills, communication, planning, and organization skills are required.
• Working skills with Microsoft Word, Excel PowerPoint, and Project are required.
• Action oriented and driven
• Good at building effective teams, motivating others, listening, and resolving conflicts
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
• Up to 10% travel required with significant customer interface.
• Access to Export Control Information
• Regular attendance at the worksite

EDUCATION and/or EXPERIENCE

• Bachelor’s degree (B. S.) from a four-year college or university; and a minimum of 5 years of work-related experience and/or training; or equivalent combination of education and experience. Project/Program management experience in an aerospace environment is highly preferred.

· This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

This document does not create an employment contracts, implied or otherwise, other than an “at will” relationship.

CERTIFICATES, LICENSES, REGISTRATIONS

PMP or PgMP is highly preferred

WORK ENVIRONMENT/PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position is designated by the employer to be a safety-sensitive position.
• Work performed in an office and factory settings.
• Exposure to shop environment such as noise, dust, odors and fumes.
• Occasionally required to lift up to 20 lbs.
• Regularly required to sit, stand, bend, reach and move about facilities.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

MD Helicopters, LLC provides equal employment opportunities to minorities, females, veterans, individuals with disabilities, sexual orientation, and gender identity.

MD Helicopters

Intuition is looking for a high-performing VP, Professional Services to drive the success of its Custom Business unit in North America. Based in New York, this role will be highly consultative and will require a unique combination of creativity, innovation, business acumen, communication skills and project, and people management.

The VP, Professional Services role has dual responsibilities:

1. Responsibility for delivering on the growth targets for the Custom Business unit in conjunction with the US sales team.

2. Responsibility for Custom project account management from origination through scoping and implementation in conjunction with the Dublin-based custom and production teams.

This position reports to the Chief Executive Officer, North America, and interacts closely with many other divisions across the company. The role involves:

• Leading and managing the deployment of Intuition’s products and services.

• Building networks with new and within existing accounts to strengthen overall relationships and provide as-needed support to drive revenue growth.

• Promoting digital content and related consultancy services.

• Scoping of potential projects and innovating new approaches to meet clients’ needs and budgets. • Report/proposal writing and client-facing presentations.

• Consulting with management and business development on client relationship status and business issues.

• Signing-off on all product design deliverables (including technical and editorial) in association with the client project manager.

• Providing technical and operational advice during the project lifecycle.

• Maintaining close contact with client representatives to ensure that client deliverables and milestones are met.

• Providing expertise and brainstorming ideas with the product development team on various projects.

• Contributing to the innovation drive within the Company.

• Managing company resources for use within product development.

• Researching and calculating market gaps for the company.

• Initiating product development to fill these gaps.

Requirements:

• Bachelor’s degree in Business, Finance, Economics, or a related discipline.

• Previous experience in creative consultancy, learning and development, or equivalent, ideally in a client-facing role.

• Proven track record coordinating multiple projects in a client-facing capacity.

• Ability to execute under tight deadlines in a highly collaborative organizational structure.

• Entrepreneurial mindset.

• Personal initiative and drive with the ability to work independently to achieve objectives.

• Genuine interest in learning, growing, and pushing boundaries to develop quality programs, products, and services for our clients.

• Innovative yet pragmatic thinker who applies creative solutions to client problems.

• Highly detailed, organized, and efficient.

• Strong client service orientation.

• Committed team player.

• Strong Microsoft Office skills, including MS Word, MS Excel, MS PowerPoint, and MS Outlook.

Intuition is an Equal Opportunities Employer

Intuition

Regional Field Services Manager

A-Gas is an environmental services company whose purpose is to Protect and Enhance the Environment by reducing global warming gases and preventing their release into the atmosphere. Rapid Recovery is the company’s service division and the number-one provider of refrigerant recovery services for the HVAC, refrigeration, demolition, and marine industries. With industry-leading recovery, reclamation, and gas processing technologies, A-Gas continues to lead the industry in developing cutting-edge solutions designed to protect the environment. Visit us at www.agasamericas.com to learn more about our Environmental Story. For more information regarding A-Gas, please visit us online at www.agas.com/us.

The Regional Field Services Manager is responsible and accountable for establishing, monitoring, and delivering budgeted expectations on the refrigerant gas acquisition and service revenue. Success is determined by managing a team that understands our customers’ needs, offering the appropriate solution based on our product and service portfolio, and performing services to meet customers’ needs.

The Regional Field Service Leader will cover the following locations and should be located within one of these markets.

• LA and Riverside
• San Diego
• Fresno
• Concord
• Sacramento

Key Responsibilities

• Lead a regional or multi-state management team through training, coaching, and development, while being accountable for meeting or exceed aligned goals
• Strong employee safety focus
• Ability to collaborate with key stakeholders and communicate feedback from/to the field to drive continuous improvement throughout the business.
• Create a strong focus on refrigerant gas acquisition and profitable revenue growth within the organization by collaborating with other departments.
• Be a strategic leader with the ability to proactively solve problems and make decisions based on company success factors. Ability to influence without authority and be approachable.
• Experience managing a P&L and influencing a P&L mindset throughout the organization. This includes analyzing, planning, and executing annual budgets for the assigned territory
• Demonstrated experience and skillset to develop market growth strategies based on key customer demographics to enhance and grow customer base
• Coach and mentor direct reports to use available resources to problem-solve independently
• Proactively manage talent by coaching employees up to the next role and creating a bench for key roles with external talent
• Embrace and support the use of technology to support business requirements
• Coach and mentor direct reports on how to promote and utilize our refrigerant recovery equipment as a differentiated technical solution

Experience, Knowledge, and Qualifications

• Essential
• Strong verbal and written communication skills
• Strong persuasive and interpersonal skills with a sales aptitude
• The technical mindset to understand and reinforce our refrigerant recovery processes
• Proven experience with developing specific market strategies within an assigned region
• Able to partner with People & Culture to communicate and ensure compliance with state and local employment laws
• Strong computer skills needed: SAP People, Salesforce, Microsoft Office Products
• Must be a self-starter and a problem solver.
• Must possess a valid state motor vehicle operator’s license.
• Bachelor’s degree required with experience in sales or 5+ years of relevant industry-related experience in lieu of a degree
• Preferred
• Experience in specialty chemical industry and/or HVAC
• Working Conditions & Environment
• Extensive travel via truck or plane, with hotel overnights as needed on traveling weeks.
• Work is conducted both indoors and outdoors under various conditions.
• Several hours per day may be spent operating a motor vehicle.
• Appearance at all times must represent the company’s image.
• Exposure to the environments of customer facilities.
• Fast-paced environment: subject to numerous schedule and priority changes with short notice activity.

Why A-Gas?

Pay will be commensurate with experience. The targeted annual salary range is 130,000K – $140,000K and will be based on experience with a competitive commission plan.

A-Gas offers generous benefits including medical, dental, vision, paid holidays, paid time off (PTO), a 401(k), company-paid short-term and long-term disability, life insurance, training initiatives, professional certifications, and a tuition reimbursement program. It is an exciting time to be a part of A-Gas, come grow with us!

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

A-Gas in the Americas