General Staff Jobs

Job Description – External

Build your career with Manpower, a ManpowerGroup company, as we connect human potential to the power of business. Through regular, honest, and meaningful career conversations, and other tools designed to guide self-discovery, we’ll help you become an expert in your field and forge a career path that’s right for you.

What’s In It For You

• Working with our exceptional clients. From Fortune 500 clients to transformational start-ups, our team helps some of the world’s most impactful, innovative, and recognizable organizations.

• Getting the rewards you deserve. Our compensation includes a culture that recognizes and celebrates the contribution of our colleagues in meaningful ways that support their well-being and lifestyle, including:

o Competitive base salary

o Comprehensive benefits include Medical, Dental, Life, Vision, and Disability insurance

o 401K with a Company match

o 20 days paid time off

o Gym membership discounts

o Pet insurance

o An annual paid tropical vacation for our top performers to recognize their contributions.

• Being part of an inspiring culture. We value and encourage the broad range of perspectives and capabilities our employee diversity brings to our organization and to our stakeholders. Fostering an inclusive culture is about more than just policies – it’s about making sure that we create an environment where talent from all backgrounds can thrive and feel comfortable so they can advance their careers and our business.

o Our six Business Resource Groups are just one way our employees can continue to build our culture of diversity, equity, inclusion, and belonging.

o We are consistently recognized for our diversity as the Best Place to Work for Women, Inclusion, Equality, and Disability, and in 2022 ManpowerGroup was named one of the World’s Most Ethical Companies for the 13th year – all confirming our position as the brand of choice for in-demand talent.

• Building your Career with Purpose!

o We know your continued development fuels our future success. We’ll help you grow into an expert in your field. After all, unlocking talent is what we do. With training, coaching, and mentoring opportunities, we empower our employees with the tools they need to reach their professional goals.

How You’ll Make an Impact as a Client Coordinator

• Provide an exceptional candidate and client experience through the quality of work and positive communication. Deliver client SLA (Service Level Agreements) consistently.

• Build and maintain relationships with external stakeholders to ensure the efficiency of processes.

• Manage associates’ day-to-day performance and associate relations. Provide client reporting and data reconciliation.

• Timely and compliant associate onboarding and new associate orientations. Other duties as assigned by the Site Manager and/or as part of client requirements.

Qualifications – External

What you’ll bring with you

AKA candidate requirements:

o Experience: 1+ years in administrative, customer service, retail, sales, and/or other fast-paced environment

o Education: High school diploma or equivalent

o Technical: Digital Literacy: desktop (e.g., MS Word and Outlook) and social (e.g., Twitter, LinkedIn) applications

• We also look for individuals with these capabilities:

o Ensures Exceptional Service Delivery

o Clearly Communicates

o Builds Expertise

o Plans and Organizes Work

o Has High Learnability

Join us!

Apply Now to begin YOUR Career with Purpose!

About Us

Manpower® is a global leader in contingent staffing and permanent recruitment. Through our expertise in talent resourcing and workforce management, we provide rapid access to a highly qualified and productive pool of candidates. In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. For more information about Manpower, visit www.manpower.com.

ManpowerGroup is proud to be an equal-opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation, and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status.

A strong commitment is made by each employee and is necessary to ensure equal employment opportunities for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals.

Reasonable accommodation during the interview process can be provided. Contact [email protected] for assistance.

ManpowerGroup

About InsideTracker

Created by experts in the fields of aging, genetics, and biometric data, InsideTracker provides a personal health analysis and data-driven wellness guide, designed to help you live healthier longer. By analyzing your body’s biomarkers, InsideTracker provides an objective assessment of the current state of your well-being. Then, our A.I.-powered platform uses findings from thousands of scientific peer-reviewed publications and over ten billion biomarker data points to generate a custom set of actionable recommendations and insights. Integrated within an intuitive mobile app, InsideTracker reveals your personalized path to improving your health and longevity from the inside out.

The Role – Customer Retention Manager

We are looking for a dynamic retention marketing manager. In this role, you will deal directly with our customer marketing team to find out what issues our customers are facing, how we may improve our products or services, and how to retain their business. You will build and execute dynamic marketing campaigns that address these issues and increase our retention metrics.

To be successful as a retention manager, you should have a persuasive attitude, excellent customer relationship skills, and a passion for the journey of the customer. Ultimately, a top-class retention manager is able to improve sales by creating lasting bonds with internal stakeholders, executing various campaigns to aid in retention, owning retention KPIs and their growth goals, and being the voice of the customer in our campaign efforts.

Retention Manager Responsibilities:

• Analyzing customer behavior.
• Anticipating customer success roadblocks and working cross-functionally to eliminate those roadblocks
• Developing aggressive retention strategies based on customer feedback.
• Writing and presenting customer behavior reports.
• Creating, writing, and managing customer email communications through email marketing workflow campaigns.
• Helping to maintain a customer center of excellence within the company

Retention Manager Requirements:

• Career best practices in sales, marketing, customer success, or related field
• Hubspot proficient – non-negotiable.
• 4+ years experience in a similar role.
• Experience with a premium, high-touch brand
• Strong conflict resolution skills.
• Project management best practices
• Advanced communication and interpersonal skills.
• Empathy and patience.
• Impeccable organizational skills.

The Details

• Reports to: Sr. Director, Brand Marketing, Operations and Retention
• Location: Cambridge, MA or remote
• Hours: Full-time, exempt (salaried)
• Candidates must be authorized to work in the U.S. without sponsorship

InsideTracker

Do you have a passion for championing girls’ ambition? Would you like to help build the female leaders of tomorrow? Join our team at Girl Scouts of Michigan Shore to Shore and become part of a movement that is 50 million women strong!

We offer amazing benefits:

• Flexible schedule, typically 36-40 hours per week, more during peak recruitment times
• 25 days of PTO annually
• 12 holidays, including five days off between Christmas and New Year’s
• Medical Benefits: Medical, Dental, Vision, Retirement Plan – 403(b), Short-Term and Long Disability, Life Insurance, HSA, and more.

What are you waiting for? Apply today! Candidates must live in the Grand Rapids Metro, Michigan area. Pay for this position starts at $40,000 annually.

This is a hybrid position and does require a person to be located in or near the assigned region. This position will cover the following Townships: Cherry Valley, Forest Hills, Byron Center, and Kentwood.

The Community Membership Manager will connect with caregivers to girls and talk about joining our organization, helping identify new volunteers who want to bring Girl Scouts to their local community. An outgoing, self-motivated, goal-oriented team player who likes to provide strategic solutions, tell the story of Girl Scouting via presentations, and network with community organizations, corporations, schools, educators, faith-based intuitions, and other community constituents. This individual will attend and host events, in-person and virtually, across a designated territory and directly impact the overall financial success of Girl Scouts of Michigan Shore to Shore (GSMISTS) by bringing the Girl Scout experience to more girls and adults across their territory.

A day in the life of the Membership Recruitment Manager includes but is not limited to:

• Increase membership of girls and adults for GSMISTS in the designated territory
• Meet and exceed recruitment goals by developing effective customer service and recruitment strategies through the organization, effectiveness, persistence, and exceptional time management.
• Identify and seek new member prospects.
• Establish, develop, and maintain collaborative relationships with organizations and leaders to secure opportunities.
• Promptly follow up on leads and referrals
• Coordinate and schedule in-person or virtual sessions to meet with prospective members in a variety of settings and venues; prepare and present information to audiences intended to increase awareness, interest, and membership in GSMISTS.
• Work with all council departments to ensure new member council goals are met; work with the regional team to determine or develop innovative techniques ensuring the effective delivery of recruitment strategies and new member placement.

The fine print…

• High School Diploma or equivalent. Preferred but not required: Bachelor’s degree in a related field, or equivalent combination of education and experience.
• Excellent organizational skills, strong interpersonal skills, and practical communication skills (written and verbal) are a must.
• Previous experience recruiting volunteers or members, or sales, recruitment, or account management background preferred.
• This position requires an average of 2-4 work evenings per week during peak recruitment season with extensive travel within the designated territory.
• This position requires multiple evenings and occasional weekend work.
• Spanish/Bilingual skills a plus.

Diversity, Equity, Inclusion & Belonging

GSMISTS supports employees and volunteers who deliver and recognizes its responsibility to nurture diversity, equity, inclusion, and belonging, for girls, families, volunteers, and staff. To make the world a better place, we must commit to working together to build an inclusive society. Inclusivity is a big part of the Girl Scout DNA. Girl Scouts is a nonpolitical, nonpartisan organization, we are not red or blue, we are Girl Scouts green and proud!

GSMISTS is an Equal Opportunity Employer

Girl Scouts of Michigan Shore to Shore provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Reasonable accommodation may be made to enable individuals to perform the position’s essential function.

Reports To: Director of Membership

FLSA Status: Salaried, Exempt

Office Location: Grand Rapids Service Center

Girl Scouts of the USA

Do you have a passion for championing girls’ ambition? Would you like to help build the female leaders of tomorrow? Join our team at Girl Scouts of Michigan Shore to Shore and become part of a movement that is 50 million women strong!

We offer amazing benefits:

• Flexible schedule, typically 36-40 hours per week, more during peak recruitment times
• 25 days of PTO annually
• 12 holidays, including five days off between Christmas and New Year’s
• Medical Benefits: Medical, Dental, Vision, Retirement Plan – 403(b), Short-Term and Long Disability, Life Insurance, HSA, and more.

What are you waiting for? Apply today! Candidates must live in the Grand Rapids Metro, Michigan area. Pay for this position starts at $40,000 annually.

This is a hybrid position and does require a person to be located in or near the assigned region. This position will cover the following Townships: East/Grand Rapids Public Schools, Coopersville, Kenowa Hills, Comstock Park, Northview, and Wyoming.

The Community Membership Manager will connect with caregivers to girls and talk about joining our organization, helping identify new volunteers who want to bring Girl Scouts to their local community. An outgoing, self-motivated, goal-oriented team player who likes to provide strategic solutions, tell the story of Girl Scouting via presentations, and network with community organizations, corporations, schools, educators, faith-based intuitions, and other community constituents. This individual will attend and host events, in-person and virtually, across a designated territory and directly impact the overall financial success of Girl Scouts of Michigan Shore to Shore (GSMISTS) by bringing the Girl Scout experience to more girls and adults across their territory.

A day in the life of the Membership Recruitment Manager includes but is not limited to:

• Increase membership of girls and adults for GSMISTS in the designated territory
• Meet and exceed recruitment goals by developing effective customer service and recruitment strategies through the organization, effectiveness, persistence, and exceptional time management.
• Identify and seek new member prospects.
• Establish, develop, and maintain collaborative relationships with organizations and leaders to secure opportunities.
• Promptly follow up on leads and referrals
• Coordinate and schedule in-person or virtual sessions to meet with prospective members in a variety of settings and venues; prepare and present information to audiences intended to increase awareness, interest, and membership in GSMISTS.
• Work with all council departments to ensure new member council goals are met; work with the regional team to determine or develop innovative techniques ensuring the effective delivery of recruitment strategies and new member placement.

The fine print…

• High School Diploma or equivalent. Preferred but not required: Bachelor’s degree in a related field, or equivalent combination of education and experience.
• Excellent organizational skills, strong interpersonal skills, and practical communication skills (written and verbal) are a must.
• Previous experience recruiting volunteers or members, or sales, recruitment, or account management background preferred.
• This position requires an average of 2-4 work evenings per week during peak recruitment season with extensive travel within the designated territory.
• This position requires multiple evenings and occasional weekend work.
• Spanish/Bilingual skills a plus.

Diversity, Equity, Inclusion & Belonging

GSMISTS supports employees and volunteers who deliver and recognizes its responsibility to nurture diversity, equity, inclusion, and belonging, for girls, families, volunteers, and staff. To make the world a better place, we must commit to working together to build an inclusive society. Inclusivity is a big part of the Girl Scout DNA. Girl Scouts is a nonpolitical, nonpartisan organization, we are not red or blue, we are Girl Scouts green and proud!

GSMISTS is an Equal Opportunity Employer

Girl Scouts of Michigan Shore to Shore provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Reasonable accommodation may be made to enable individuals to perform the position’s essential function.

Reports To: Director of Membership

FLSA Status: Salaried, Exempt

Office Location: Grand Rapids Service Center

Girl Scouts of the USA

Customer Support/Success Specialist – E-Mobility

Piper Maddox has partnered with a technology-first EV charging company building the next generation of solutions to bring the market to 100% mass EV adoption. They are in search of Customer Support/Success Specialists to maintain high-end experiences for both users and clients. This is an opportunity to be a part of a rapidly growing company committed to promoting clean energy.

Responsibilities:

• Navigate various stakeholder relationships from property managers, landlords, installment managers, and more
• Project manage the lifecycle of each support ticket in collaboration with internal and external teams with the goal of improving end users’ overall experience
• Engage with EV drivers or building managers/portfolio owners to resolve reported issues and live-troubleshoot technical problems
• Manage post-sale client relationships from onboarding to renewal and everything in between

Qualifications:

• 2-3 years of professional experience in a client-facing or customer success role
• Previous background in enterprise technology companies or service-oriented businesses
• Genuine passion for the environment and electric mobility
• Experience working in the PropTech or multi-family real estate industry is a plus

Benefits:

• An energetic, high-growth startup environment
• Unlimited PTO
• Health, dental, and vision benefits at no cost to the employee

Piper Maddox

Summary:

The Customer Service Assistant (Part-time), reporting directly to the Customer Service Manager in the Brookfield location, will provide general administrative support to all functions within the organization.

This position will be Part-time, and the hours will be Monday-Friday, 9am to 3pm.

Essential Duties and Responsibilities:

• Monitor and manage conference room calendars for availability.
• Support customer service team with daily scanning and linking of department documents with P21 software.
• Answer and screen all calls to distribute appropriately.
• Provide administrative support to Office and Shop as needed.
• Assist with coordinating internal and external events.
• Assist with department projects and running reports within Excel and analyzing the data.
• Responsible for answering incoming calls to the branch.
• Other duties as assigned; willing to assist within other departments.

Education/Skills/Experience

Required:

• HS Diploma or equivalent.
• Strong Proficiency in the use of Microsoft Office Suite: Word, Excel, PowerPoint, SharePoint & Outlook.
• Ability to concurrently prioritize multiple projects.
• Must be self-motivated.
• Excellent interpersonal skills.

Preferred:

• 3 years of general office experience.
• ERP experience. Epicor/Prophet21 is a plus.

Physical Requirements:

• To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodation may be made to enable qualified individuals with a covered disability to perform the essential functions of the position as long as undue hardship is not imposed.

Anderson Process is an Equal Opportunity Employer

Anderson Process

Do you have a passion for championing girls’ ambition? Would you like to help build the female leaders of tomorrow? Join our team at Girl Scouts of Michigan Shore to Shore and become part of a movement that is 50 million women strong!

We offer amazing benefits:

• Flexible schedule, typically 36-40 hours per week, more during peak recruitment times
• 25 days of PTO annually
• 12 holidays, including five days off between Christmas and New Year’s
• Medical Benefits: Medical, Dental, Vision, Retirement Plan – 403(b), Short-Term and Long Disability, Life Insurance, HSA, and more.

What are you waiting for? Apply today! Candidates must live in Northern Michigan. Pay for this position starts at $45,000 annually.

This is a hybrid position and does require a person to be located in or near the assigned region. This position will cover the following counties Alcona, Charlevoix, Cheboygan, Crawford, Montmorency, Oscoda, Otsego, and Presque Isle.

The Community Membership Manager will connect with caregivers to girls and talk about joining our organization, helping identify new volunteers who want to bring Girl Scouts to their local community. An outgoing, self-motivated, goal-oriented team player who likes to provide strategic solutions, tell the story of Girl Scouting via presentations, and network with community organizations, corporations, schools, educators, faith-based intuitions, and other community constituents. This individual will attend and host events, in-person and virtually, across a designated territory and directly impact the overall financial success of Girl Scouts of Michigan Shore to Shore (GSMISTS) by bringing the Girl Scout experience to more girls and adults across their territory.

A day in the life of the Membership Recruitment Manager includes but is not limited to:

• Increase membership of girls and adults for GSMISTS in the designated territory
• Meet and exceed recruitment goals by developing effective customer service and recruitment strategies through the organization, effectiveness, persistence, and exceptional time management.
• Identify and seek new member prospects.
• Establish, develop, and maintain collaborative relationships with organizations and leaders to secure opportunities.
• Promptly follow up on leads and referrals
• Coordinate and schedule in-person or virtual sessions to meet with prospective members in a variety of settings and venues; prepare and present information to audiences intended to increase awareness, interest, and membership in GSMISTS.
• Work with all council departments to ensure new member council goals are met; work with the regional team to determine or develop innovative techniques ensuring the effective delivery of recruitment strategies and new member placement.

The fine print…

• High School Diploma or equivalent. Preferred but not required: bachelor’s degree in a related field, or equivalent combination of education and experience.
• Excellent organizational skills, strong interpersonal skills, and practical communication skills (written and verbal) are a must.
• Previous experience recruiting volunteers or members, or sales, recruitment, or account management background preferred.
• This position requires an average of 2-4 work evenings per week during peak recruitment season with extensive travel within the designated territory.
• This position requires multiple evenings and occasional weekend work.

Diversity, Equity, Inclusion & Belonging

GSMISTS supports employees and volunteers who deliver and recognizes its responsibility to nurture diversity, equity, inclusion, and belonging, for girls, families, volunteers, and staff. To make the world a better place, we must commit to working together to build an inclusive society. Inclusivity is a big part of the Girl Scout DNA. Girl Scouts is a nonpolitical, nonpartisan organization, we are not red or blue, we are Girl Scouts green and proud!

GSMISTS is an Equal Opportunity Employer

Girl Scouts of Michigan Shore to Shore provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Reasonable accommodation may be made to enable individuals to perform the position’s essential function.

Reports To: Director of Membership

FLSA Status: Salaried, Exempt

Office Location: Traverse City Service Center

Girl Scouts of the USA

My firm is currently working with a Home Care Agency looking for a Director of Patient Services

Responsibilities

* Ensure clients are well cared for

* Supervise HHA/PCAs providing training and guidance for proper care of clients

* Ensure NYS DOH regulations and OSHA standards are followed

Client Responsibilities

* Initial assessment

* Develop Plan of Care

* Supervisory visit at Start of Care

* Prepare Doctor’s Orders

* Input POC into scheduling software

* Visit clients as needed

* Re-assess clients every 6 months

* Prepare Doctor’s Orders every 6 months

* Interface with other providers servicing clients (Hospice, CHHA, PT)

* Pre-pour meds for clients if necessary

* Supervise additional RNs

* Visit Companion Clients as needed

Caregiver Recruiting/Hiring

* Review HHA/PCA applicant medical records

* Provide Orientation training

o Initial Skills Assessment

Must be located in lower CT or Westchester County

HJW Executive Search LLC

Job Summary:

The Helpdesk Assistant (Facilities Maintenance) provides customer service and resolution to customer personnel who have submitted a work order maintenance ticket. This position monitors databases for work order statuses and upcoming projects.

Pay Rate: $27.28 per hour

Shift: 7:00am – 4:00pm with one hour for lunch

Benefits: Benefits include optional medical, dental, and vision insurances; 401(k) plan with company match; paid time off; paid holidays; training opportunities; and more.

Essential Job Functions:

• Provide support to the CMMS Administrator/ Planner
• Provide customer support to clarify and schedule requested work
• Support batching and dispatching of work orders to facility personnel
• Maintain current work order tracker and pull data from CMMS to quickly organize critical information
• Review and audit work orders for completion and quality
• Work with facility personnel (mechanics, engineers, etc.) to draft and review job plans for preventative maintenance
• Run system reports for open work orders and completed work orders
• Assist with the Quality Control Program and enforce adherence to the ISO standards and procedures
• Quality management plans and supporting documentation to ensure that projects are being built safely on budget, on schedule, within scope, and in conformance with applicable regulations and guidelines
• Assist with administering the Quality Assurance Program
• Other duties as assigned

Required Skills, Experience, and Education:

• High School Diploma or equivalent
• Minimum two years of experience in data entry and database management
• Minimum two years of experience in quality control management experience
• Fast and accurate data entry
• Strong attention to detail
• Exceptional communication and customer service skills
• Ability to maintain established deadlines
• Team player with good interpersonal skills

Bonus Skills:

• Emergency management training

Working Environment and Equipment Used:

• Work takes place in a commercial sized facility in an office environment
• May be exposed to loud noises from machinery and equipment
• Standard office equipment such as computers, fax machines, multi-line phone systems, etc.

Physical Requirements:

The requirements listed here are those needed to complete essential job duties. Reasonable accomodation may be provided.

• Walking or otherwise moving from one location in the job site to another
• Ability to wear and properly utilize required PPE as necessary
• Exposure to computer monitors and other screens
• Sitting or working at a desk for long periods of time
• Ability to work effectively in a fast-paced environment
• Repetitive movements of hands, feet, shoulders, arms, wrists, and back for performance of work
• May be required to sit, stand, kneel, crouch, or squat
• Ability to work a 40 hour work week

Action Facilities Management, INC (AFM) – is a Woman-Owned Small Business (WOSB) and a Minority Business Enterprise (MBE) established in 2001 that provides services to government and commercial clients in 11 states and the District of Columbia. AFM’s core competencies are in

Integrated Facilities Management such as Operations and Maintenance; Janitorial Services; Security Services; Emergency Management; and Administrative Support.

Action Facilities Management

Organizational Overview:

Solmax develops solutions and systems infrastructures in environmental market applications transportation, building sites, water management, natural resources, agriculture, horticulture, and other industrial applications. The company’s value is delivered to the market through its knowledge of synthetic extruded liner, woven, nonwoven, knitted, and netting products in customer applications. Solmax is organized regionally with management teams and production locations in the Americas, Europe/Middle East and Asia.

The Solmax Americas business services the North and South American markets through manufacturing locations in Quebec, Georgia, Texas, South Dakota, and South Carolina.

Position Overview:

Solmax’s Civil Infrastructure (CI) Customer Service Group provides industry-leading service through diligent and proactive work both internally, among different departments, and externally, to our customers. The Assistant Customer Service Manager (ACSM) will support the Customer Service Manager (CSM) in managing the CI Customer Service group. Responsibilities include management of personnel, policies, systems, and training, all in a manner to provide excellent customer service, increase customer satisfaction, loyalty, and retention.

Essential Job Functions:

• Promote a “Service Mentality” within the group through by leadership by example
• Improve customer service experience, create engaged customers, and facilitate organic growth.
• Take ownership of customers issues and follow problems through to resolution.
• Set a clear mission and deploy strategies focused on that mission.
• Develop and implement service procedures, policies, and standards.
• Keep accurate records and document customer service actions and discussions.
• Analyze statistics and compile accurate reports.
• Recruit, mentor and develop customer service representatives and nurture an environment where they can excel through encouragement and empowerment.
• Keep ahead of industry’s developments and apply best practices to areas of improvement.
• Control resources and utilize assets to achieve qualitative and quantitative targets.
• Adhere to, and manage, the approved budget.
• Ability to solve problems in a timely manner.

Basic Qualifications:

• Strong “Service Mentality” – have a keen, personal interest in developing and mentoring people, resolving issues quickly and professionally, and demonstrating a sincere commitment to support those around you: “I want to help you”
• Bachelor’s Degree in an applicable field
• Minimum 5 years of relevant experience as a Customer Service Manager or Assistant Manager
• Experience in providing customer service support.
• Excellent knowledge of management methods and techniques
• Proficiency in English
• Working knowledge of customer service software, databases, and tools
• Awareness of industry’s latest technology trends and applications
• Ability to think strategically and to lead.
• Strong client-facing and communication skills
• Advanced troubleshooting and multi-tasking skills
• Customer service orientation
• Proficient in technical tools and applications for efficient communication (Microsoft Office Suite apps, ERP System, Teams).

Solmax