General Staff Jobs

Whether old or new, seasoned or just-starting-out, fast-paced, or slow-and-steady… and everything in-between. We strive to improve customers’ lives with innovative services and solutions by surrounding ourselves with exceptional people and products. Join a progressive team and one of the most successful John Deere Ag dealers in the country. With 22 locations across Iowa, Minnesota, and South Dakota; Kibble Equipment offers an exciting work environment, opportunities to grow in your career, excellent benefits, and the chance to work with great people throughout our communities.

Assistant Service Manager

The Assistant Service Manager must enjoy working with customers in the store and in their fields alongside a network of John Deere technicians and technology support staff that have a common passion for agriculture, adding value and improving the customer experience. Individuals must like working independently and in a team being able to contribute to a high-preforming and dynamic service team. Key personal qualities include confidence, competitiveness, driven to succeed, strong communication skills, and be a team player. Critical decision-making skills are also necessary for this position and a desire to constantly learn and improve to strive towards excellence. A strong work ethic, moral standards with a high level of professionalism, and pride in the quality of work performed will lead to success for this individual. The Assistant Service Manager will work alongside a team accomplished John Deere service technicians that will achieve common service targets.

Essential Job Functions

• Assists with the assignment of jobs and work areas to Service Department employees according to their skills and knowledge
• Assists in the appraisal of repair orders coming into the Service Department and may participate in repairs
• Review repair orders for accuracy and completeness
• Directs and assists in the diagnosis of machine problems of technicians and apprentices
• Inspects and repairs all special tools o Recommends new tooling as required
• Advises Service Manager or Service Location Manager of all customer complaints
• Coordinates and schedules all in-house technician training
• Assists the Service Manager or Service Location Manager with coordinating and conducting quarterly safety meetings
• Fill the Service Manager or Service Location Manager role in their absence
• Arrange for and participate in re-conditioning of used equipment and set-up of new equipment
• Approve the release of equipment for delivery to the customer
• Assist in providing performance feedback for service technicians and staff to the Service Manager or Service Location Manager
• Assist in the tracking and scheduling of Product Improvement Programs
• Participate in Service EDUCATE Training programs required for the development of skills and knowledge
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive equipment

Experience, Education, Skills, and Knowledge

• 7+ years of experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
• Experience leading a team and working cooperatively in a team environment
• Experience using special tools and following Technical Manual procedures on machines of the Technician’s specialty
• Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment
• Experience operating vehicles, tools, and equipment for diagnostic purposes
• Experience with basic computer functions; Experience using Service Advisor or other computer based diagnostic repair tools preferred
• Experience communicating effectively verbally and in writing
• Must have an adequate toolset to perform job responsibilities
• High School Diploma, GED, or equivalent experience required; Associates Degree preferred
• Valid driver’s license required; CDL (Commercial Driver’s License) preferred

Benefits

Kibble Equipment offers a highly competitive salary and benefit package including health, vision, and dental insurance, paid time off and paid holidays, Health Savings Account (HSA) or Flex Spending Account (FSA), 401k and Roth Retirement Savings with employer match as well as Life and Disability Insurance.

Your Career. Your Future. Our Focus.

Kibble Equipment, LLC

Larson Maddox has partnered with a leading settlement administration company to identify their newest Project Director based out of their Houston HQ. This is a unique role, interfacing directly with both clients and internal stakeholders to ensure that desired outcomes are not only achieved but exceeded. This individual will be responsible for for project planning, monitoring, risk assessment, and encouraging effective communication.

Responsibilities:

• organize and lead the development of project timelines, task execution, and ensure deliverable outcomes
• act as main point of contact with both clients and internal stakeholders
• monitor budgets and make sure transitions between projects run smoothly
• help senior leadership adapt and improve service design and client experience

Qualifications:

• 5-7 years experience in project management (PMP certification preferred)
• strong multitasking skills and proven ability to juggle multiple projects at once
• ability to manage customer expectations and foster collaboration across teams
• Excellent written and verbal communication skills

If the above sounds like a fit for your background, please apply.

Larson Maddox

The Greater Green Bay is Chamber is hiring a Talent Retention Coordinator.

We are searching for a dynamic individual to support a variety of talent retention initiatives, including Leadership Green Bay, Current Young Professionals, and Rising Current. Qualified applicants will be strong communicators, demonstrate adaptive leadership qualities, and possess strong customer service skills. This is a community facing position, so candidates should also be focused on building strong relationships and implementing effective strategies to retain valuable talent in our community.

Candidates will be expected to be available for variable schedules including afternoons, evenings, and possible weekends. The work environment is flexible, but it will be necessary to spend time in the downtown Green Bay office throughout the week.

Primary Responsibilities

• Talent Retention Strategy: Assist with and collaborate on comprehensive talent retention strategies that align with the organization’s goals and objectives, ensuring community satisfaction
• Relationship Building: Cultivate strong relationships with members at all levels, understanding their needs, concerns, and aspirations. Act as a trusted point of contact for addressing queries and challenges
• Volunteer Engagement: Leverage experience working with volunteers to implement strategies for motivating and retaining volunteer contributors within the organization.
• Membership Management: Utilize the existing registration systems to ensure quality customer service to our members through profile, registration, and membership support.
• Event Coordination: Execute detailed & timely coordination & support of programs & events year-round
• Overall Chamber Team Member: Assist with overall talent & education or Chamber programs as needed. Collaborate with internal team members with contributing ideas and support to achieve share objectives.

Skills & Experience

• Adaptability: Thrive in a dynamic work environment and demonstrate the ability to adapt to changing setting and priorities.
• Organizational Skills: Demonstrate exceptional organizational skills to manage multiple initiatives simultaneously, prioritize tasks effectively, and meet deadlines consistently.
• Communication: Demonstrate exceptional communication skills, both written and verbal, to effectively convey ideas, feedback, and action plans to various stakeholders.
• Driven & Achievement-Oriented: Motivated to achieve and exceed goals while maintaining a positive work culture.
• Organized and Detail-Oriented: Meticulous in planning and executing retention strategies, paying close attention to details.
• Empathetic and Approachable: Demonstrates empathy towards employees’ needs and concerns, fostering an open-door policy for communication.
• Education: An Associate’s degree or higher in Human Resources, Business Administration, or a related field is preferred.

If you believe you have the skills, experience, and passion to excel in this role, we encourage you to apply and join our dedicated team of professionals committed to promoting a thriving work environment and nurturing our valuable talent. At the Greater Green Bay Chamber, we strive to foster an environment of diversity, inclusion and belonging. We welcome LGBTQ+, women and minority candidates to apply.

The Greater Green Bay Chamber is a nonprofit organization which exists to strengthen member businesses by enhancing economic and talent development, resulting in improved quality of life in our community and region. As the second largest Chamber in the state, we are made up of over 1,200 member businesses representing almost 90,000 employees in Greater Green Bay. If interested in relocating for this exciting opportunity, visit www.yourmovegreenbay.com to learn more about what makes our community a great place to live!

Greater Green Bay Chamber

The Card@Once Client Service Coordinator is responsible for analyzing client questions and concerns, escalating problems to appropriate teams and providing solutions to the satisfaction of the client.

Responsibilities:

• Oversee supply orders for existing clients and ensure timely shipment by coordinating with internal teams
• Proactively reach out to client if their orders cannot be fulfilled and provide alternative solutions
• Conduct internal research when issues arise and troubleshoot appropriately
• Assist C@O Customer Service Team on communication and coordination of EMV chip conversions with exiting C@O clients
• Complete monthly billing reports for accounting and bill clients upon completion of requested work
• Support live clients with artwork/graphics requests
• Submit artwork requests to Visa for approval
• Ensure the timely and accurate delivery of client communications; document activity in internal CRM
• Understand and manage client expectations and service needs by building and maintaining positive relationships (both internal and external)
• Oversee client facing special projects such as Visa/MC mandates

Requirements:

• Strong analytical problem-solving skills, identifying and resolving unique problems
• Experience in delivering client-focused solutions based on client need
• Strong customer service, critical thinking and problem-solving skills
• Proficient in Microsoft Excel and Word; VBA/Macros
• Ability to troubleshoot issues and determine root cause
• Resourceful in establishing and nurturing key relationships both internally and externally
• Willingness to perform additional tasks which may be outside of the defined role to grow the business and ensure client satisfaction
• High school diploma or general education degree (GED) and minimum 1-3 years of experience in an administrative role in customer service, sales or sales support environment
• Financial service industry experience, preferred

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time

CPI Card Group

Repairs Coordinator/Customer Service Specialist PT

Job Type

Part-time

Robbinsville, NJ

Job Details

Reports To: Customer Service Manager

FLSA Status: Non-Exempt

Hours: Tuesdays and Fridays 8:00am-4:30pm

JOB SUMMARY: The Repairs Coordinator/Customer Service Specialist will report to the Customer Service Manager and support the repairs center located in Robbinsville, NJ. They will be directly responsible for the efficient operation of the repairs center and act as a liaison between our customers, store locations and the repairs team. They will provide product repair services information and resolve any emerging problems that our customers might face with accuracy and efficiency. The ideal candidate is patient, empathetic, and communicative. In addition, they can put themselves in their customers’ position and advocate for them when necessary.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Works within the Guidelines for Repairs set up by Longchamp USA and Longchamp Paris.
• Ensures that all customers are taken care of in a timely and efficient manner.
• Respond in a timely manner to all customer service e-mail inquiries.

Consumer Repairs Process

• Reviews and respond to all inquiries regarding repairs.
• Evaluates each repair and tracks via Excel spreadsheet.
• Process financial transactions.
• Orders parts needed from France.
• Communicate status effectively to all concerned parties.
• Provided open, honest feedback in a timely fashion.
• Process all UPS transactions.

Administrative Reports:

• Weekly overview report.
• Quarterly/yearly reports.

Minimum Requirements:

• Minimum High School Diploma (or GED) and have at least 2 years’ experience working in a retail and/or wholesale capacity with preferred knowledge of customer service and/or repairs.
• Proficient in Microsoft Office, Outlook, Excel, and Word.
• Effective verbal and written communications skills.

Knowledge, Skills and Abilities:

• Highly organized and self-motivated with strong interpersonal skills.
• Ability to meet and be responsive to deadlines.
• Must be able to present information in a confident and professional manner.
• Passion for product and the brand.

Longchamp

Company

Our client is a HNW Family Office with a rich history spanning over 70 years of multi-generational leadership and a legacy that has thrived through growth, innovation, and value. The organization comprises a portfolio of real estate and non-real estate investments, resources, and back-office services for the benefit of the private investment firm and multiple private foundations. The company takes a servant’s heart approach, prioritizing the needs and goals of its team members, partners, and clients.

Location

San Antonio, TX

Role

Reporting to the Group Director, the Real Estate Services Planning & Operations Manager will play a critical role in the planning and execution of all strategic initiatives of the firm. Additionally, the position will contribute to the organization through individual work and orchestrating the work of others, as well as through the communication, control, and execution of strategic thinking.

Responsibilities

Daily responsibilities include, but are not limited to:

• Assess department needs and determine how current resources match up with the strategy in relation to budgeting, financial management, and department capacity planning. Evaluates progress vs. plan and makes recommendations to ensure resource allocation is optimized.
• Drives the strategic planning process (annually & quarterly).
• Responsible for department administrative support, including management of the department Executive Operations Planning Coordinator and/or Administrative Assistant.
• Research best practices for department-related functions. Writes governance and creates new Policies & Procedures based on department needs. Accountable for maintaining the P&P library structure, governance, and approvals.
• Monitors department metrics and prepares executive level and department reports.
• Develops executive overviews of various reports and analyses.
• Monitors identified program efforts for alignment with business intent and architecture.
• Facilitates department communication (including change management, updates, deliverables timeline, etc.). Ensures that communications, messages, and decisions are available to stakeholders.
• Performs gap analyses for continuous improvement effects related to issues (RIDA: Risk, Issues, Decisions, Actions) log management and developing benchmark capabilities. Monitors RIDA log production and facilitates closure of key items.
• Facilitates cross-functional preparations/coordination for all leadership, business, communications, and meetings.
• Facilitates cross-functional collaboration to prepare portfolio performance reporting.
• Manages the department planning process and ensures completion of related deliverables. Orchestrates department people workflow, organizational chart revisions, space planning, and position descriptions.
• Maintains positive awareness of department leadership priorities.
• Responsible for enhancing communications between department and functional business leaders and serving as a cross functional resource to build and nurture strong partnerships. Maintains positive awareness of enterprise priorities.
• Provides department budget, financial planning, and management. Makes recommendations for addressing budget variances and takes corrective action in alignment with department leadership.
• Manages organizational performance strategy, ensuring department alignment. Functions from an unbiased standpoint to facilitate conversations about strengths and weaknesses.
• Works collaboratively with others (internally and externally) to achieve common objectives, goals, and results.

Qualifications

• BA/BS degree in a related field or equivalent work experience, MBA preferred.
• 10+ years of leadership experience with strategic planning, operational governance, and project management in Real Estate.
• Track record of driving strategic initiatives, implementing systems, and ensuring operational excellence.
• Experience structuring and scoping process improvement initiatives and applying a range of analytical tools to develop solutions.
• Ability to prioritize, organize, and deliver multiple administrative initiatives and meet deadlines.
• Excellent writing, communication, and presentation skills, demonstrated ability to identify opportunities, innovate solutions, interact with decision makers, and provide high-quality recommendations and results.
• Demonstrated capacity and track record of acting with a sense of urgency.
• Demonstrated high level of personal initiative, setting, and achieving challenging goals.
• Proficiency in MS Office Word, Excel, Outlook, PowerPoint, Visio (as applicable). SharePoint, Smartsheet, and MRI.

Travel: No travel is expected for this position.

20/20 Foresight Executive Search

Your new company

Hays Facilities Management are partnered with Global Publisher to hire an Office Coordinator-Reception for a 6–9-month contract at their Hoboken, NJ location.

Your new role

The job duties for the Office Services Coordinator (Reception) include the following:

– Greeting visitors and handling incoming inquiries

– Respond to facilities-related tickets and escalate

– Track and maintain vendor lists

– Ad hoc special projects as needed

What you’ll need to succeed

The ideal candidate will possess the following:

– Experience working in reception/office services

– Strong communication and interpersonal skills

– Basic MS Office proficiency

– Ability to be onsite 4 days a week from 8AM-5PM in Hoboken, NJ (36-hour week)

– *Projected to Start at the end of September*

What you’ll get in return

Hourly rate between $25-28

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.

If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays

About Us

Mercy Housing is working to create a more humane world where poverty is alleviated, communities are healthy and all people can develop their full potential. We believe that affordable housing and supportive programs improve the economic status of residents, transform neighborhoods and stabilize lives.

Mercy Housing Northwest has over 50 affordable housing communities and nearly 3,000 units of housing across the PNW. In addition to real estate development activities, Mercy Housing NW provides robust and nationally recognized resident services programming throughout its real estate portfolio. Our services allow us to utilize our housing as a platform for transformative change for our residents.

Job Summary

The Associate Director of Resident Services will oversee programs, management, and services at each property and provide Case Management in the Mercy Housing Northwest Region. This position will supervise other Resident Services Managers and/or manages Resident Service Case Managers in varying properties and programs in the region and oversee services provided by contracting agencies. This position will work out of one of our properties in the South Seattle area. This position is eligible for a hybrid work schedule.

Benefits

• Generous PTO (earned time-off that starts accruing on Day 1, holidays, winter office closing – Christmas Day to the day after New Year’s off)
• Early-close Fridays
• Variety of health benefit options
• 403b + match, paid volunteer time, Employee Assistance Program, and much more

Duties

• Provide leadership and collaboration in the implementation and development of Case management Programming. Collaborate with Resident Services leadership and other Managers to ensure that all resident services are consistent with and integrated into the national model
• Hire, train, and mentor, and supervise assigned Resident Services managers as appropriate to develop their core skills so they are able to leverage their time to effectively implement Resident Services goals and programs
• Oversee implementation of core program/service components as outlined in the Mercy Housing resident program model and oversees progress toward program outcomes at all assigned sites
• Implement and monitor contracts, agreements, and memorandums of understanding with vendors, agencies, and institutions as necessary for the effective implementation of Resident Services programs in the region

Minimum Qualifications

• Bachelor’s and/or Master’s Degree in Social Work, Clinical Psychology, or related field
• Five (5) years of experience in Case Management and/or counseling
• Five (5) years of experience overseeing the design, implementation, and operations of relevant programs and services
• Five (5) years of experience working with unhoused and/or low and mixed-income population
• Five (5) years of experience in program and staff management

Preferred Qualifications

• Master’s Degree in a related field
• LCSW or related professional license

Knowledge and Skills

• Must demonstrate a commitment to recognizing residents’ knowledge and experience as a valuable resource
• Strong organizational skills
• Must demonstrate knowledge in data collection and analysis
• Excellent interpersonal skills, written and verbal communication, working collaboratively a team environment with diverse cultures and multiple perspectives and lines of authority, and develop effective working partnerships with religious, education and community groups and institutions
• Perform basic computer functions using Microsoft Word, Excel and Outlook

Mercy Housing

SocialCoach is seeking a dynamic Customer Success and Social Media Manager to join our team. In this multifaceted role, you’ll serve as the linchpin of client relationships, ensuring optimum platform usage while driving customer success strategy. You’ll also spearhead our social media efforts and collaborate closely with product development to enhance the client experience. If you have a passion for building relationships and a knack for social media, we want to hear from you.

Role Essentials:

Client Engagement

Build and maintain strong, long-lasting customer relationships through regular client check-ins. Your main goal is to ensure clients are maximizing the use of our platform.

Strategy and Execution

Drive the customer success strategy, setting and executing client engagement goals. Use data and client feedback to inform this strategy.

User Advocacy

Be the primary advocate for each user and client company, ensuring that their needs and concerns are central to our business decisions.

Product Development Collaboration

Collaborate with our development team to help shape our product roadmap. Your insights will turn customer needs into actionable features and improvements.

Social Media Training

Educate loan officers with actionable social media tips and training sessions. You’ll help them expand their online reach effectively.

SocialCoach’s Online Presence

Take charge of SocialCoach’s social media channels, creatively shaping our online brand identity.

Video Catalyst Management

Manage the Video Catalyst service experience for our clients, ensuring smooth submission of videos and post-production.

Support Management

Handle the occasional incoming support requests, a rare but essential part of the role for maintaining a seamless customer experience.

Qualifications:

Have a presence on social media and truly love it.

Bachelor’s degree in Business, Marketing, or a related field.

Minimum 3 years of experience in customer success.

Experience in the mortgage industry is not required but is considered a significant plus.

Skills:

Excellent interpersonal and communication skills.

Familiarity with social media platforms and analytics.

Ability to turn data into actionable insights.

SocialCoach

Senior Commercial Relationship Manager- Middle Market

Lewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm. We are currently seeking a Senior Commercial Relationship Manager- Middle Market for a direct hire opportunity with a financial services client.

Responsibilities:

• Operate with substantial latitude without significant Market Manager oversight.
• Provide annual client relationship reviews to identify additional loan, deposit or other financial service opportunities.
• Work with team members and Senior Management to assist with the administration and relationship management of these larger relationships and commercial credits.
• Utilize the Bank proposal system to provide value added options to clients.
• Identify, source and develop prospective customers with lending, deposit and other financial service needs.
• Handle new loan, deposit and other financial service opportunities within existing client base during regular client meetings.
• Develop strategies to attract and retain high value Centers of Influence.
• Gather and review all required financial and related company, industry, management data to monitor ongoing credit worthiness and risk rating accuracy.
• Monitor management reports to address line reaffirmations, loan maturities, delinquencies, exceptions, in a timely and efficient manner.
• Participate in loan committees when required as a Permanent member, Alternate member or presenter.
• Establish action plans for troubled credits and or work with Special Assets Department to resolve problem loans in an efficient manner to protect the bank’s investment.

Qualifications:

• Bachelor Degree or the equivalent experience. Specialty: Business Management. (Required).
• 10 or more years Commercial Credit or proven success in Commercial Banking. (Required).
• 3 or more years Proven experience in Middle Market lending. (Required).
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office Suite.

For immediate consideration, please click “Apply” and use Job Code BHJOB11837_3926. You may also send a copy of your resume to: [email protected] and enter only the following job code in the subject line: BHJOB11837_3926. Lewis James Professional is an Equal Opportunity Employer. M/F/D/V

Lewis James Professional