General Staff Jobs

Who We Are

Firebolt is a disruptor in the data & analytics space. Based on technology that delivers an order-of-magnitude performance leap in TB-scale analytics, Firebolt helps the most data-forward companies create a new wave of data & analytics experiences for end-users. With a team of world-class data experts, led by leadership veterans from Looker, Google Big Query, Imply and Sisense, and backed by $264M in funding – we are growing quickly and are poised to build the data platform of the future, and set a new bar for what can be done with data.

The Team

In product management, we are the voice of customers, and we own the picture of success for the Firebolt product. We analyze market trends, discover customer needs, and identify target personas to determine product opportunities. We then use that knowledge to create differentiated roadmaps, define product features and experiences that delight our customers, and drive viral product adoption while leveraging data.

The Role

We are building a leading cloud data warehouse for data intensive applications. Firebolt PMs focus on various customer touch points and have end2end ownership of such. As a product manager on the team, you will drive experiences for our data ingestion and transformation. We will stretch your abilities and challenge you to bring your best every day as everything we do promises next-generation performance, efficiency, and scalability that data intensive applications require.

As a startup, contribution from each individual impacts our top and bottom lines and each role comes with significant growth opportunities.

What You’ll Do

• Deeply understand personas that engage with the product and deliver delightful product experiences tailored towards their needs.
• Fully understand customer use cases and end-to-end scenarios. Combine that knowledge with your industry experience to build product features that customers love.
• Own the vision, direction, and groom the product roadmap for the area of ownership.
• Write detailed and clear functional requirements while focusing on who (persona), why and what.
• Define product success and how to measure it (KPIs). Use data to power product decisions.
• Understand, follow, and anticipate market trends to initiate leading-edge functionality.
• Partner and collaborate with other stakeholders across the company (development, marketing, sales, support, and others).
• Think big and move quickly with a sharp focus on the business outcomes.
• Represent the product in various customer engagements.

Requirements

• 7+ years of product management experience, and experience shipping customer-facing cloud-based analytics products (databases, data warehouses, data lakes, ETL).
• Bachelor’s Degree.
• Proven track record for delivering products that customers love.
• Strong technical and problem-solving skills with a relentless drive for results.
• Excellent written and oral communication skills.
• Experience working with remote teams and working remotely.
• Experience in a startup environment is a plus.

Firebolt

Dopl sits at the intersection of art and technology. We capture the highest resolution 3D scans of people and pets, from which we create true-to-life miniatures, collectibles and digital products that capture the very essence of the person and the moment. Learn more at Dopl.com.

The Marketing Coordinator will play an important role supporting our customer engagement and brand building objectives, working closely with our Brand Manager and Retail Director to execute on in-store, digital and event initiatives.

The Marketing Coordinator will take a lead role in managing our local event plan, and they will be critical in creating new content, organizing our assets, developing local partnerships, and building our internal community.  They will have a strong ability to connect with people and excellent organizational skills.

Requirements:

• Creation of new brand collateral, photos, and videos for social and other mediums

• Develop calendar for and manage offsite events showcasing our products

• Outreach to local community for develop of educational and sales partnerships 

• Evaluation and implementation of in store brand elements

• Management of email and customer lists

• Build internal catalogue and resources, and team building initiatives

Skills, Experience & Requirements:

• 2+ years of professional experience with marketing or brand responsibilities

• Bachelor’s degree in a marketing related field from 4-year accredited college or university

• Adobe Creative Suite and other relevant design software.

• An excellent communicator with strong interpersonal skills

• Highly creative and problem-solving skills.

• Self-motivated and proactive

• Positive attitude and a genuine team player

• Mailchimp, Webflow, FB ads experience a strong plus

• Project management and MS office experience required

• An interest in DSLR photography a plus.

What we offer:

The Marketing Coordinator will have the opportunity to play a major role in the development of a new brand with wide-scale consumer appeal and will be on the ground floor with the application of Dopl’s technology into new fast-developing markets with vast potential.

• Proficient and fun-to-work-with colleagues

• Competitive Salary ($48-58K depending on fit & experience)

• Full-time position with health and dental benefits

If you looking to work with an enthusiastic team tackling game-changing challenges, Dopl offers an open environment where team members have the opportunity to make their bright ideas a reality. Interested applicants should submit a resume and a cover letter stating how they hope to contribute. Thank you.

Dopl

About Existing Customer Revenue Management

The Existing Customer Revenue Management is responsible for driving long-term customer satisfaction and sustainable financial returns from our customer base by leveraging insights and data to optimize customer engagement across the full lifecycle, identification and removal of friction in customer interactions as well as fast and flawless delivery of world-class marketing communications to prospective and existing customers.

Overall purpose of role

The Existing Customer Revenue Management team is accountable for delivering significant financial and customer benefit from programs made available for our cards customers. The ECM Program Lead is responsible for developing and maintain share of wallet strategy, forecasts, tracking, reporting and associated processes to ensure achievement of ECM PBT goals. This role works across core programs to identify opportunities to grow profitability with our existing customers.

Key Accountabilities

o Develop and own share of wallet strategy, KPIs, tracking, customer and treatment segmentation

o Develop and maintain portfolio reporting and work with Credit Data & Analytics (CDA) and ECM teams

o Develop and maintain forecasting process for core ECM programs

o Manage financial planning process for ECM including MTP process and quarterly RAF handoff

o Develop and maintain ECM growth initiatives plan, governance, meeting cadence and tracking

o Manage monthly reporting needs across ECM

Stakeholder Management and Leadership

o Coordinate program tracking with CDA and CRO teams

o Build collaborative working relationships across a number of functional teams across the organization including Existing Customer Revenue Management, Partnership, Decision Science, CRO and Finance to facilitate the accomplishment of program goals

o Actively solicit input and advice from diverse perspectives and share ownership and visibility of successes

Decision-making and Problem Solving

o Manage multiple projects simultaneously and shift priorities accordingly to meet business needs

o Use personal knowledge, skills and abilities to find innovative solutions for new or existing problems

o Evaluate opportunities, considering risk and impact to the organization and take ownership for choosing course of action

Risk and Control Objective

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Essential Skills/Basic Qualifications:

o Bachelor’s Degree

o 5+ years experience in credit card industry

o 5+ years Project management experience

Desirable skills/Preferred Qualifications:

o Strong organizational skills – must maintain accurate project records, complying with all control and regulatory requirements

o Time management skills – must be able to manage workload independently in order to hit all deadlines, and appropriately communicate any risks

o Expertise in quantitative / financial P&L analysis preferred

o A results-oriented person who brings closure to issues through assertiveness and persistence

o Strong entrepreneurial skills, i.e. ability to handle varied responsibilities and drive success with limited resources in a matrixed organization

o A results-oriented person who brings closure to issues through assertiveness and persistence

o Innovative, collaborative problem solver who can take an idea from conception through execution

o Strong written and verbal communicator with the ability to clearly convey thoughts and opinions in a variety of forums including presentations to senior management and interactions with colleagues

Randstad Sourceright

About Existing Customer Revenue Management

The Existing Customer Revenue Management (ECRM) Team is responsible for driving long-term customer satisfaction and sustainable financial returns from our customer base by leveraging insights and data to optimize customer engagement across the full lifecycle, identification and removal of friction in customer interactions as well as fast and flawless delivery of world-class marketing communications to prospective and existing customers.

­­­­­­­­­­­­­­­­­­Overall purpose of role

As Existing Customer Revenue Management Marketing Lead (AVP) you will be accountable for maximizing sales, balance growth and profitability of existing customers through the execution of CRM programs, including but not limited to Retention, Rate Sale, Change in Terms, Pricing and Line Management Initiatives.

Key responsibilities include marketing, relationship management, marketing agency management, and providing input into strategies related to all aspects of Customer Revenue Management. In addition, the candidate selected for the role will be responsible for budget management, optimizing performance of existing customer accounts, and managing effectiveness of marketing strategies. The ECM Marketing Lead (AVP) will work directly with internal stakeholders such as Marketing, Strategic Analytics, Customer Experience, Finance, Legal and Compliance, Technology and Operations.

Key Accountabilities

· Responsible for execution of Customer Revenue Management strategies and leading CRM/Tech related initiatives to achieve growth targets

· This role has a direct relationship with internal partners and is required to build and maintain strong, positive relationships with key stakeholders across functional teams.

· Develop knowledge and understanding of portfolio/project risks and dependencies to be able to assess the impact of issues and make useful recommendations to stakeholders

· Drive and own development of PowerPoint presentations for monthly updates, leadership updates

· Identify competitive trends in marketing strategies and marketing landscape. Develop strategies to address gaps.

· Participate in CRM strategy development and make recommendations to enhance customer experience and improve execution efficiency

· Ensure regulatory/conduct/compliance requirements are met for all marketing offers

· Balance many competing objectives and work with both internal and external teams to ensure effective communication amongst all parties

Stakeholder Management and Leadership

The role requires daily interaction with program management team including a cross-section of internal departments such as Finance, Strategic Analytics, Controls, Legal, Compliance, Marketing and Partnership to manage key product initiatives and marketing campaign design.

Decision-making and Problem Solving

The ECM Marketing Lead (AVP) should have experience leading marketing efforts across channels and customer segments, leading multiple simultaneous projects, understanding key drivers of customer engagement and driving marketing strategies across existing customer channels.

In addition the candidate will be required to work independently to drive portfolio development. This candidate will require consensus building, financial business planning, and alignment with the strategic direction of the bank. A candidate for this position should have a detailed understanding of the portfolio P&L, and extensive understanding of existing marketing programs, in addition to other portfolio programs.

Strong analytical skills are required. The candidate will be required to be accountable for the program P&L and underlying account behaviors and have the ability to diagnose drivers that positively or negatively influence program performance and profitability. Value proposition, marketing strategy, and risk/pricing changes may be required to optimize performance. The candidate will need to review, analyze, recommend and implement approved changes to ensure sound investment decisioning and program growth.

Risk and Control Objective [This section is mandatory for all role profiles and must not be deleted]

Take ownership for managing risk and strengthening controls in relation to the work you do

Person Specification

Personal attributes essential to performing role including competencies, expertise, knowledge, and experience.

Essential Skills/Basic Qualifications:

· Proven track record of marketing execution and project management

· Bachelor’s degree required (Business related field)

· 5+ years’ experience working in a marketing organization and credit card banking industry

Desirable skills/Preferred Qualifications:

· Strong oral and written communication skills

· Strong attention to detail

· Proven ability to manage multiple projects simultaneously

Randstad Sourceright

PUBLIC RELATIONS & MARKETING MANAGER — HOSPITALITY

ABOUT US

SEQUEL is an award-winning communications and marketing agency specializing in culture, hospitality, fashion, and music. Through a multidisciplinary approach, SEQUEL creates strategies, stories and synergies for the brands and people who define the world today. 

OVERVIEW

SEQUEL is actively seeking a Public Relations & Marketing Manager for our hospitality division.The Manager provides support to the Vice President and Founder by developing and managing key relationships that support the vision and business objectives of our clients. 

KEY RESPONSIBILITIES

• In partnership with the Vice President and Founder of the agency, develop a PR strategy for each client and drive implementation while demonstrating impactful results. 
• Develop and execute earned media plans and secure brand building coverage for multiple clients
• Increase profiles of brand and spokespeople by identifying opportunities across media outlets, conferences, podcasts and industry events. Oversee and implement the agreed approach with the respective in-house and external teams.
• In line with strategy, ideate creative ways to tell our clients’ stories, celebrating campaigns, events and executive profiles
• Compile interview briefings for spokespeople / partners and written responses for features and news stories
• Maintain relationships with relevant journalists, media and brand partners 
• Provide coverage targets (by month and by project)
• Accountable for KPI tracking and reporting, working with PR Assistant and interns

WHAT YOU BRING

• 3+ years of PR and marketing experience in the hospitality or lifestyle field
• Robust network of media and editorial relationships within
• Ability to work on competing priorities at the same time
• Able to work with different teams and personalities, and find ways to compromise and do what’s best for the business
• Proficient in Google suite (Excel, Slides, Word)
• Strong attention to detail
• General interest in hospitality and travel 
• Comfortable with a fast-paced environment and able to be nimble
• Ability to travel when needed
• Proven track record of creating a positive impact on business through implementation of a PR and marketing strategy
• Experience ideating and executing events
• Discreet, professional and well spoken, with excellent communication skills 
• Extremely well-organized, methodical, and efficient, with a good dose of common sense and initiative
• Proactive and able to show initiative/ideas to constantly promote our clients
• Creative and strategic thinker 
• Able to identify communication opportunities across multiple media platforms

WHAT WE BRING

• Hybrid work environment 
• 401(k) plan with matching benefits 
• A portal through ADP with an array of discounts on things like theme park and cinema tickets
• Medical, Dental and Vision insurance
• Generous vacation and sick day allotment
• Volunteerism and wellness benefits
• Summer Fridays
• Paid Winter Holiday Break

Salary is negotiable based on skills and experience.

SEQUEL is an equal opportunity employer; we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.

SEQUEL

TruRating – be part of something which will change the world.

Take the plunge. Live the dream. Do something which you know will touch the lives of millions of people the world over every single day and will change the way businesses and consumers think. Get out of bed in the morning for that adrenalin hit, love the pace, love the challenge, love doing what has never been done before – and love being the best you’ve ever been. And what’s more, owning part of what you’ve created.

TruRating is a hypergrowth software with a service (SWAS) company that improves businesses, benefits consumers, and donates to charities. Our starting point is using patented technology to collect feedback from 80%+ of customers at the point of payment and linking this to transaction and product data to provide unique mass, real-time insight to merchants.

This feedback can also be pointed towards consumers – providing transparent, representative, and validated information to help us all make better decisions. whilst we also ‘do our bit’ as for every question we ask, TruRating donates to children’s charities.

Working with our retail partners we can also provide data & insights to 3rd parties including FMCGs via ground-breaking ‘intelligent questions’, which allow us to send questions in real time that relate to specific products or behaviours.

We partner with the biggest payment companies in the world, and our unique integrations mean we are delivering an unprecedented dataset. No other business in the world is combining online and offline sentiment and consumer behaviour data in huge volumes, at near to real time.

Our customers include some of the best performing and highest-profile retailers in the world – and the group is growing all the time. We are collecting nearly 5 million ratings and 250m data points a week now and are ‘live’ in the UK, Europe, North America, Australia, and NZ. With 400m ratings under our belt and global patents granted / registered, the world is there for the taking.

We need to grow our passionate team to help us live out the dream and deliver on our incredible opportunity. TruRating is a global organization with US headquarters in Atlanta GA, UK headquarters in London and ANZ headquarters in Sydney. We are actively growing our team and invite you to check us out!

The role.

You will take pride in helping our customers get the very best out of our products, managing relationships across the full range of TruRating customers. From niche merchants to large network retails, you’ll happily support merchants through their TruRating journey.

With no two days being the same you’ll pivot from ensuring seamless activation of new customers, as well as employ multiple strategies to maintain strong positive relationships with your assigned customers. You’ll be with them from the ground up providing training (pre-launch and ongoing), smooth merchant onboarding, and ongoing relationship management, celebrating their wins and helping them find actionable insights to grow their business. Comfortable with data, you’ll enjoy working with our global Data & Insights team to guide and shape deep-dive analytics and have previously shown value to your customers by presenting and explaining data insights.

The successful applicant will be a fantastic communicator with a warm, enthusiastic, and friendly personality and who is adept at managing multiple relationships concurrently and maintaining a strong bond with each. You have demonstrated experience of long-term customer retention and revenue growth, in a B2B environment, retail or hospitality being a bonus. You are a natural problem solver, ready to ease our merchants through any issues and successfully manage enquiries through to resolution. You will have previously trained individuals on a product or service and should enjoy working alongside internal teams to achieve successful outcomes. Working so closely with our customers, you will be in a highly desired position in the company where you get to provide customer feedback that will help shape our products and services as we go on to bigger and better things.

Key Responsibilities

• Coordinate the broader team to ensure seamless activation of all new merchants, liaising with Sales, other CSMs, and the tech team.
• Close merchant management to support the long-term retention of merchants.
• Maintain strong relationships across your merchant group.
• Seek opportunities to upsell services to merchants and thereby drive increased revenues from the base.
• Manage merchant communications ongoing (face-to-face, telephone, email, SMS, and web).
• Manage merchant on-boarding and ongoing training.
• Work with the Data and Insights team to demonstrate TruRating utility to merchants through interpretation of ratings and transactional data and case study generation.
• Provide regular internal reporting against key metrics (i.e. merchant retention and satisfaction criteria) and against budget where applicable.
• Exceptional ability to multitask
• Provide support where necessary and relevant to the Global Head of Customer Success and to other emerging TruRating markets.
• Assist and input on global projects.
• Represent the voice of customers and provide input that will shape our product roadmap.
• Anticipate and identify issues and escalation paths as appropriate.

We would love to bring on board someone who…

• A minimum of three years working in a customer-facing, professional role.
• Experience in onboarding and training new customers and helping them get the most out of the service.
• Passion & enthusiasm – and believes in the huge TruRating opportunity, is a ‘doer’ and can build and drive key external relationships and is excited by continuing the growth in the UK.
• Fantastic communication and personal skills – with the ability to enthuse people about TruRating and help create and maintain merchant advocates that support our brand within their organisations.
• Customer focus – and has a natural flair for understanding customer needs and is willing to go the extra mile to ensure the happiness of our merchants.
• A technical mind – that understands and is excited by technology and data trends and is comfortable communicating these.
• Proficient with Excel and PowerPoint and experience with BI tools
• Fantastic organisational skills – with the diligence to update our CRM system, run merchant reports and keep detailed notes about customer discussions.
• A natural affinity with problem-solving – with the tenacity and diplomacy to successfully resolve queries.
• Self-reliant, resilient, and proactive with high levels of motivation to make things happen, and deliver effectively and efficiently
• Loves being part of a high-performing team and adds enthusiasm and the drive to overcome challenges and turn them into opportunities
• A shared vision – and is excited by working in a business that is going to improve the world; someone who ‘gets’ the TruRating ethos and embraces our values. We are highly driven but doing business ‘the right way’ and fun are core to all we do.
• Retail experience a bonus

TruRewards

We offer our TruFamily members many benefits including 25 days holiday wherever you are in the world, a fun and creative working environment, supportive and high-quality colleagues, a fully stocked kitchen of treats and drinks, plus our summer and winter days out. Our other TruRewards include a comprehensive Healthcare package which includes dental and vision coverage. We also have countless softer perks including birthday gifts, TruAppreciation awards and Anniversary Awards for our Team Members.

As with everyone in the team, you will have share options and therefore own a part of the company’s success.

If you are excited about this role but your experience doesn’t align perfectly with every qualification in the job description, please apply anyway 🙂 Studies in this area report that some groups of us – like people of colour, people with disabilities and people from LGBTQ2+ communities, women etc. are less likely to apply to jobs unless we meet every single qualification. Here at TruRating we are committed to providing the most welcoming and inclusive work environment – free from any form of discrimination and inequality. What makes TruRating is us all thriving as part of a diverse and supportive culture – and we would love to welcome you to it 🙂

TruRating

TOV Furniture is a leading furniture brand that specializes in stylish and affordable pieces. Our mission is to provide our customers with exceptional furniture that complements their homes and enhances their lifestyles. Our e-commerce website is built on Shopify, and we are looking for a skilled Product Manager to help us take our online presence to the next level. The ideal candidate will be responsible for managing our e-commerce website and improving its overall performance. The successful candidate will have a proven track record in e-commerce product management, a data-driven approach, and strong communication skills. If you are passionate about e-commerce and have a strong background in Shopify, and want to join a dynamic team in a fast-paced environment, please apply!

Key Responsibilities:

• Own the end-to-end tech product lifecycle for our Shopify-based e-commerce platform, from concept to launch, and post-launch optimization.
• Collaborate with internal teams to create intuitive and user-centric experiences that drive conversion and customer satisfaction.
• Work closely with tech engineering teams to define requirements, manage sprints, and ensure timely and successful product delivery.
• Develop and communicate a clear tech product roadmap, considering business goals, user needs, and technical feasibility.
• Analyze performance metrics and user behavior to iterate on features and optimize the platform’s performance.
• Manage and optimize our e-commerce website built on Shopify, including design, A/B testing, user experience and integrations with third-party tools.
• Develop and execute email marketing campaigns using Klaviyo, including setting up customer segments, lists, and flows to maximize customer engagement and sales.
• Build & monitor dashboards in Google Data Studio to track website and email performance, analyze customer behavior, and provide actionable insights to other teams.
• Collaborate with other teams to prioritize and implement new features, enhancements, and integrations.
• Stay up-to-date with e-commerce trends and best practices, and continuously identify opportunities to improve the website’s performance.

Qualifications:

• 5+ years of experience in tech product management 
• Strong understanding of the Shopify platform and its ecosystem, including apps, themes, and APIs.
• Demonstrated success in launching and optimizing tech products.
• Strong knowledge of email marketing best practices.
• Proven track record in data-driven decision-making and Google Data Studio.
• Excellent communication skills.
• Strong organizational skills and attention to detail.
• Bachelor’s degree in Marketing, Business Administration, or a related field.

Benefits: 

• Medical, dental & vision insurance 
• 401k match (4%) 
• Vacation time
• Holiday leave
• Life insurance 
• Discount on our furniture products

TOV Furniture

Director of Marketing

New York

$100,000 – 120,000

This is an important position for this amazing full service restaurant brand. In this role you will oversee all the branding across multiple concepts including traditional marketing campaigns, social media, promotions, partnerships and generally increasing footfall into all units.

Key Responsibilities:

• Directly oversee and manage the development and implementation of the Strategic Marketing Plans for all outlets
• Directly oversee and manage the creation and implementation of all branding, collateral, promotional materials, advertising creative, menu design, and general graphic design, with the assistance of the Graphic Designer
• Directly oversee and manage the execution and coordination of all marketing, advertising, and promotional activities
• Directly oversee and manage the public relations firm to maximize press for all marketing and promotional activations
• Social media postings for all locations for all concepts, Email campaigns, Promotions, Design of all advertising and campaigns
• Knowledge of Google Adwords, Google Analytics, and email campaign platforms such as Constant Contact and Mailchimp will be highly regarded.
• Full budgetary control

Key Requirements:

• Bachelor’s degree in Marketing or Business Administration
• Minimum 5+ years of managerial experience in marketing function, in hospitality industry
• Hospitality experience is required
• Creative thinker and an excellent problem solver
• Social Media experience across all channels with experience in boosting and promotions
• Adaptable, flexible positive and able to operate in a fast changing and challenging environment
• Effective budget management experience

About COREcruitment:

COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia.

To view other great opportunities please check out our website www.corecruitment.com or call us on +1 718-530-1186 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you.

Follow COREcruitment on your favourite social networks – Facebook, Twitter, LinkedIn and Instagram

COREcruitment Ltd

Title: Product Manager

Location: Plano, TX (Onsite)

Duration: 12 Months

Product Manager who is passionate about the eCommerce industry and has analytical and multi-task abilities to thrive in a fast-paced environment.

Top Skills:

• Must have Java dev. background.
• Must have worked in product roadmap.
• Must have experience in understanding business requirement and get it implemented by dev team.

Macrosoft

Director of Marketing

Silver Mirror is currently seeking a highly motivated and innovative individual to join our team as Director of Marketing.

As the leader of our marketing efforts, you will play a crucial role in driving the growth of our company. We are a rapidly expanding business with 8 locations in NYC, DC, and Miami, and we will be adding 2 more locations starting in Fall of 2023.

We’re seeking an organizational mastermind with a well-rounded knowledge of digital marketing. In this leadership role, your proficiency in strategic planning, managing a variety of tasks, and driving spend efficiency through meticulous organization and data analysis will be critically essential.

Building partnerships with other brands is also a crucial component of this role.Your outgoing personality and strong writing skills will be the cornerstone of your role as you lead brand partnerships, cultivating relationships and developing innovative cross-marketing campaigns to boost attendance. 

Each week we’ll have one briskly-flowing, all-encompassing marketing meeting where you will present weekly updates and plans with our CEO and COO.

Key Goals:

1. Drive attendance
2. Drive down Customer Acquisition Costs

We require you to work from our Brickell office or one of our facial bars at least twice a week.

Compensation:

The compensation package for the Director of Marketing position includes a base salary of $125,000; with an annual retention and bonus package up to $25,000.

Benefits:

Silver Mirror offers Health, Dental, Vision, Life and AD&D insurance to Silver Mirror full time team members. After one year on the team, you will be eligible for a tiered matching 401(k) plan. You will also receive monthly free facials and 50% off retail products.

Personality Traits:

• We value entrepreneurial drive, autonomy, and a hardworking, data-driven approach rooted in analytics and evidence-based marketing.
• A positive, energetic spirit. We believe in maintaining a drama-free team atmosphere where we rise above the noise to work hard together.
• Self-motivation and the ability to work autonomously as well as collaboratively in a fast-paced environment.
• The capability to pivot swiftly to address time-sensitive needs.
• Insightfulness and the foresight to spot and capitalize on new technologies and market trends.
• Problem-solving proficiency, particularly in driving traffic and achieving results within budget constraints.

Experience:

• 5+ years leading marketing for a brand or brand management
• 5+ years leading digital marketing efforts (SEM, SEO, Social, etc)
• 3+ years in wellness, beauty, cosmetics, and/or skincare

Technical Skills & Experience:

• Previous management of Google Ads campaigns
• Previous management of Facebook / Instagram / Meta campaigns
• Mailchimp, Klaviyo & Shopify
• Strong writing skills with concise, efficient grammar
• The ability to layout out marketing emails and copy in an linear, concise manner
• Detailed knowledge of new marketing tools and trends
• Expert knowledge of all digital marketing:
• Google Ads
• Remarketing
• Meta
• Yelp
• Email marketing
• Landing page and funnel creation
• Influencer marketing

About Us:

Featured in Vogue, Allure, Cosmopolitan, Elle, NY Mag, Bravo, Harper’s Bazaar, Observer and many others, Silver Mirror is a facial bar introducing a new skincare lifestyle. Our highly-specialized, results-driven facial treatments are based on a simple philosophy: great skin takes consistent upkeep. We believe that skincare should be accessible, affordable, effective, and fun. We take out the nonsense in common facials and focus on skincare technologies and products that will improve and maintain your skin.

We encourage our guests to embrace the concept of developing a plan and investing in their skin for a lasting and healthy complexion. Why? Because good skin takes consistent work. We say it’s just like going to the gym. You don’t see true results unless you work for it and keep at it.

Silver Mirror’s facials are no-frills, completely customized and, above all, results-driven. Our team members build long-lasting relationships with customers to serve as trusted experts on skincare.

Silver Mirror Facial Bar