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  • Staff / Crew
$$$

Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC–and every type of organization in between–we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful.

Job Description

Hey there, future Daxko team member! Are you highly organized, quick to adapt, a self-starter, and an excellent verbal and written communicator?

Daxko is seeking an outstanding Product Marketing Manager to join our vibrant and fast-paced marketing team. This role is all about leveraging research, company goals, and industry knowledge to create and deliver insight assets to Daxko Marketing, and Sales and corporate leadership across all markets and products. We are looking for someone with a passion for doing what it takes to become an expert in the health and wellness industry.

Qualifications

What You’ll Need:

  • Excellent sales and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to function well in a high-paced and at times stressful environment.
  • Exceptional time management, analytical, and organizational skills
  • Ability to smoothly collaborate across all levels of the organization
  • Technical skills: Salesforce; functional understanding of market research concepts and JTBD/ODI methodology
  • Five (5+) years of experience in marketing with strong preference on strategy planning and brand management

What You’ll Do:

  • To thoroughly understand the markets, the competitors, the influencers, and the audiences within Daxko service markets
  • Oversee market-specific research initiatives to gain and keep up to date on industry trends, competitors, influencers, and target markets
  • Create annual intelligence strategies for Daxko’s target markets with the goal of achieving complete market ownership
  • Create and deliver research, insights, and trends assets to Brand Managers in the execution of their annual marketing strategy
  • Support all Daxko Exchange and related Partnerships/corporate offering(s) marketing strategy and GTM efforts.
  • Create assets for and help complete monthly and quarterly reporting for the Board of Directors and Senior Leadership Team meetings, as needed by other Marketing Teams: Board Reporting & Monthly Results & Review
  • The ability to create strategies and plans that WOW the market
  • Writing compelling proposals to get initiatives approved for market strategies.
  • Collaborate with peers across the organization to ensure alignment on objectives and top-notch execution.
  • Cross-product line strategy planning and coordination to effectively market and sell additional products and services to meet company goals
  • Passion for the fitness, health, and wellness market and the presence Daxko and its family of brands have within it

Who You Are:

  • A marketing maestro with a deep understanding of marketing strategies, principles, and practices.
  • A top-notch marketing product manager with a knack for juggling multiple projects simultaneously.
  • An excellent communicator and collaborative leader.
  • Highly adaptable, thriving in a fast-paced and rapidly changing environment.
  • Data-driven, with solid analytical skills to guide your decision-making.

Does this sound like the next challenge for you? If so, hit that apply button! We can’t wait to meet our next Product Marketing Manager.

Additional information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. These perks are only for our full time team members. Some of our favorites include:

???? Flexible paid time off

⚕️ Affordable health, dental, and vision insurance options

???? Monthly fitness reimbursement

???? 401(k) matching

???? New-Parent Paid Leave

???? 1-month paid sabbatical every 5 years

???? Casual work environments

???? Remote work

All your information will be kept confidential according to EEO guidelines.

Videos to Watch

Daxko

$$$

Sr. Manager, Paid Media

We’re looking for a hardworking, performance-driven marketer who makes just as much sense on paper as they do culturally. We’re a seasoned team comfortable in our areas of expertise with the shared vision of creating a great company. We celebrate wins together and debrief missed opportunities so we can get the win the next time. We believe in supporting each other, improving the company through transparency, and creating a culture that is inclusive in every way.

What Makes Augurian a Great Place to Work

  • We live by our values; Drive Success, Build Innovation, Expect Respect, Work-Life Balance, Cultivate Growth, Honor Teamwork, Live Honest, and Have Fun!
  • We employ the best and brightest talent in the Twin Cities and have a culture and programs that create rapid development of our team.
  • We give our team the power to do great work. If ownership, flexibility and accountability are important to you, Augurian might be the place for you. We remove barriers so that you can create and implement new ideas and do your best work without having to worry about red tape at every turn.
  • We are award winning; for our culture, our work and our growth.
  • We care about our people. That’s why we offer:
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401k with match
  • Flexible PTO
  • Short term disability insurance
  • Long term disability insurance
  • Paid maternity/paternity leave
  • Charity matching program
  • Mental health programs
  • Employee resource groups
  • Hybrid model company wide

What You’ll Do

  • Support direct team with increasing LTV for clients
  • Guides direct reports with prioritizing client projects
  • Mentors, coaches, and deeply contributes to the career development of their team and others
  • Leads planning and delivery of major client initiatives on clear timelines
  • Works to develop holistic perspective on the organization, its vision and its activities
  • Influence business direction, team goals, and company goals
  • Support the Paid Media director in driving growth across client accounts, and across new business opportunities
  • Build and drive paid media strategy across multiple industries tied to goals
  • Drive traffic and increase ROI for our clients by doing strategic planning, competitive analysis, keyword research, budget optimization, and tactics
  • Measure ongoing impact and effectiveness of implemented paid media strategies and tie to business outcomes using GA4, looker studio, and native platform reporting
  • Manage internal profitability specific to client delivery
  • Conduct and share paid media results
  • Create and share mini case studies internally and to clients
  • Train people and delegate tasks by creating thorough documentation
  • Communicate and drive conversations with clients
  • Remain current with paid media trends and readily share your knowledge internally and externally
  • Work closely with leadership to identify areas of long term company growth, and take action towards making these ideas reality

About You

  • 5+ years of experience working in Paid Media
  • Exceptional knowledge of
  • Google Ads/Microsoft Ads
  • Facebook
  • Linkedin
  • Customer journey
  • Keyword research
  • User experience
  • Emerging paid media channels
  • Conversion Rate Optimization
  • Google Tag Manager for Paid Media
  • Google Analytics 4
  • Familiarity or working knowledge of
  • Agile methodology
  • Google Suite
  • Looker reports
  • Google Optimize
  • Google Sheets
  • Google Docs
  • Google Colab
  • Hubspot/Salesforce
  • Secondary digital advertising platforms
  • Programmatic advertising
  • More about you
  • Strong analytical skills with ability to drive meaningful actions from large data sets
  • Attention to detail, strong organization and self-starter mentality
  • Proven track record of managing expectations, getting results and keeping clients happy
  • Ability to manage projects without a dedicated Project Manager
  • Critical thinking and the ability to understand and solve complex client problems
  • Experience working within a team, and and managing/developing junior team members
  • Exemplifies model behavior to the team, and leads by example.

Our Promise to You

We will provide an environment where you can experience exponential growth. We have found that our team + clients + culture allows for faster development in turn creating more opportunity. We will give you freedom to take ownership of your clients, team and results while providing enough guidance and structure so you don’t feel like you’re on an island. We will live by our core values and ensure that everyone on our team is held to the highest standard so that you can have confidence you are working with the best.

Augurian is an equal opportunity employer and is committed to creating a more diverse, equitable and inclusive agency where differences are valued and all people have the same opportunity to belong, contribute and thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About Augurian

Augurian was founded in 2016 and has seen tremendous growth every year since ranking in the Inc 5000 and MSPBJ Fast 50 the last two years (2020 and 2021). We were founded to help leaders have confidence in their digital marketing investments. Our core focus is driving business growth and helping our clients meet and exceed their goals through paid media (SEM), Paid Media (SEO), content marketing, and marketing analytics. Augurian helps modern day business, financial and marketing executives solve critical marketing challenges and Have Confidence in their digital marketing investments.

Augurian

At Lee County Plumbing & Well Service, we’re committed to our customers and our community instead of our bottom line. As a family-owned and operated business, we are guided by our core values: Honesty, Integrity, Service, and Accountability. We are hiring a Marketing Manager to grow our home and commercial service division. The marketing manager will work with department managers to develop and manage all marketing strategies,budgets and advertising resources to: 1) create demand, 2)convert demand and 3)maintain brand awareness. LCP is a fast growth plumbing contractor that is expanding its commercial and residential service division. Awarded in August 2023 by INC Magazine to be one of the INC 5000 fastest growing companies in USA.

Responsibilities:

Strategic Leadership: Develop and implement a cohesive marketing strategy aligned with the company’s overall goals and objectives. Create innovative and impactful campaigns that resonate with our target markets.

Digital Media,Social Media and Advertising Management: Oversee the improvement of the company’s online presence, including website optimization,content creation,social media and advertising strategy. Leverage digital platforms to enhance brand visibility and engagement.

Customer Acquisition: Drive customer acquisition initiatives by developing and executing lead generation strategies.

Data Analytics and Insights: Utilize data-driven insights to make informed decisions and continuously improve marketing strategies. Monitor key performance metrics and analyze campaign results & adjust tactics to maximize ROI.

Qualification

  • Bachelor’s degree in Marketing or Business
  • Proven track record of at least 5-7 years in progressively responsible marketing roles with positions in marketing leadership
  • Strong experience in digital media,social media,TV advertising, and on-line and offline marketing strategies and implementation.
  • Demonstrated success in customer acquisition and lead generation.

Salary and benefits package:

– Competitive compensation ($70,000.-$90,000.)

– Life Insurance

– Medical/ Dental/ Vision Insurance

– 401k with employer match

– Paid holiday

– Paid vacation/PTO

– Other TBD

Equal Opportunity Employer

Lee County Plumbing & Well Services prohibits and will not tolerate discrimination based on any legally protected status, including, but not limited to, race, color, religion, national origin, gender (sex), disability, age, marital status or any other characteristic protected by law. It is the policy of LCP to grant equal employment opportunity to all qualified persons in accordance with all applicable federal, state and any local laws governing non-discrimination in hiring, discipline, termination, promotion, compensation, training and allocation of benefits. 

LEE COUNTY PLUMBING & WELL SERVICE, LLC

$$$

Right Networks offers the only intelligent cloud purpose-built for accounting firms and professionals. Backed by award-winning around-the-clock US-based support, our fully managed IT and applications ensure customers have secure, reliable, on-demand access to their technology. We provide a curated software ecosystem that simplifies the complexity of running an accounting firm or small business, supported by a community of thought leaders, peer networks, and educational resources. Our success is made possible by leveraging decades of specialized experience in leading accounting firms and technology companies. More than 10,000 accounting firms and 60,000 SMBs count on us to run their business every day.

We have a great team, we’re growing fast, and have a winning culture based on innovation, teamwork, and mutual respect.

Job Overview

Right Networks is looking for a highly motivated Product Manager to add to our Cloud Products business unit. You will work as a member of a software product development team that creates, integrates, and expands our Cloud Product offerings, which are invaluable to accounting firms and their connected clients throughout the US.

In this position, you’ll focus leveraging our intelligent cloud platform and key partnerships to create new services that enable Firms to better serve and monetize their connected clients. You will leverage your creativity and communication skills, working closely with Partnerships and BD Team and customers to drive new features and products of value for our organization, with a focus on research, data analytics, and road mapping.

Responsibilities

  • Collaborate with our Partnerships and Business Development team to further develop and productize our partner E2E service concept
  • Contribution into product definition within 3rd party service contracts
  • Effectively understand end to end service usage including COGS assumptions vs actual
  • Identify, research and prioritize market opportunities
  • Define, Document, and Communicate objectives through product requirements
  • Identify and communicate constraints or challenges and align with cross functional teams on impact
  • Drive segments of our product roadmap through documentation and priority assignment, promoting material accordingly throughout our organization
  • Maintain a groomed product backlog for the product line in which you serve
  • Refine and maintain an intake for business stakeholders to submit innovative ideas for consideration and a framework for ROI analysis
  • Collaborate often with Product Ownership, Product Marketing, Sales, and Support, to measure success of launch readiness and post-launch results
  • If your product has strategic partners, engage with partners on a recurring basis to capture new requests and to communicate existing requests
  • Inform design requirements that lead with user experience as a priority
  • Engage with customers via virtual or in person meetings to validate decisions and priorities of your product roadmap
  • Foster excellent presentation and communication skills to drive cross functional teams to the success of your product initiative and timeline

Requirements

  • 5+ years of technical product management experience or related/equivalent experience
  • 5+ years of experience working with external partners building relationships and implementing technology with partners and vendors
  • 2+ years of experience delivering software products with a high degree of complexity (involving complex integrations, dependencies, etc.)
  • Experience iterating on successful products that required partnering across multiple teams, organizations, and/or companies
  • Ability to operate at both a strategic level, and to dive deep into technical details – Readily communicate technical and complex topics to non-technical audiences
  • Familiarity with the Jobs-to-be-done methodology collaboration
  • Knowledge of cloud infrastructure providers and capabilities
  • Experience with Jira & Confluence
  • Highly motivated and highly curious to learn and dig in to solve problems
  • Good interpersonal skills and communication with all levels of management
  • Able to multitask, prioritize, and manage time efficiently
  • Up to date on the latest industry trends, able to articulate trends and potential clearly and confidently

Benefits

To provide best-in-class solutions, we need a best-in-class team. We offer competitive salaries to recruit the best talent. We provide company paid short and long-term disability insurance, life insurance and a generous 401K match. We offer highly affordable medical, dental, vision coverage, and many other valuable benefits. We offer a generous PTO bank, and numerous paid holidays, affording you the time to be there for what is important in your life. We encourage giving back to our communities by providing volunteer paid time off.

We are proud to be an Equal Opportunity Employer!

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.

Right Networks

$$$

Apex Systems combines with parent company On Assignment to make it the 2nd largest IT staffing agency in the country.

Apex has an opportunity for a Junior Marketing Manager for a client in Florham Park, NJ. If interested in discussing the position further, please send an MS Word version of your resume to Cyla at [email protected]!

Here are the details:

Position: Junior Marketing Manager

Location: Florham Park, NJ (Fully onsite to start then 2 days a week)

Rate: Negotiable

Duration: 12 month ongoing contract

Day-to-Day Responsibilities: The Junior Marketing Manager will provide marketing support for this client’s franchise and diverse markets channel marketing teams to help grow the market share within this client’s contracted partnerships in both the Small Business sector and our Nationals/ Large Enterprise sector..

This is a unique role that will be best filled by someone who is ambitious, assertive, and who can communicate proactively. This role is primarily a marketing/events project management role with some responsibilities to create or format creative collateral. Attention to detail and timelines are critical.

For the right person, with the right mindset, this role can be a launching point for a career in marketing.

Must Haves:

  • 3+ years’ experience with Word, Excel, PowerPoint, Adobe
  • Great communicator and organized
  • Go getter and a self starter

Selling Points for Candidates:

  • Opportunity for growth within a large company!

For this opportunity, you will also be eligible for benefits through Apex for the contract period, a W2 hourly rate, weekly pay, and direct deposit!

Apex Systems Inc. is an equal opportunity employer and encourages female and minority applicants to apply.

Apex Systems

$$$

About Purple Carrot

Purple Carrot started with just a seed of an idea in 2014. Our vision is a world where plant-based eating is at the core of living well. Every day, on this mission, we’re breaking boundaries with plant-based eating. We value learning from customers, an ownership mindset, integrity, winning together, and being bold. We need your expertise on our team to make things happen!

Purple Carrot’s irresistible, globally-inspired meal-kit recipes and prepared meals using fresh ingredients are available in the U.S. and Japan. We are a team of collaborative individuals who drive for results, strive for doing better, make good choices quickly, and embrace a growth mindset to win or learn. Here’s what you’re up for!

Description

Purple Carrot is looking for an experienced and highly driven Marketer to own our non-digital advertising while driving growth and innovation. In this role, you will analyze, strategize and and execute on initiatives centered around how we market our plant-based products, beyond the realm of Google and Facebook. You will strengthen messaging and find strategic placements that drive new acquisition and cross-product adoption at an efficient CAC.

We are looking for candidates who are passionate about scaling non-traditional and non-digital channels. This position will play an important role in helping Purple Carrot acquire new customers and grow our business.

We greatly thank all applicants, however only those under serious consideration will be contacted.

Location

  • Purple Carrot HQ is in Needham, MA and prefers local candidates to work in a hybrid model. Alternative location is in the Chicago area which is close to one of our partner sites.

On the Plate

  • You will be building our non-digital program from the ground up and helping us define opportunities for growth nationally and regionally
  • Manage our non-traditional channels such as: gym partnerships, local community groups/festivals and sponsorships in a way that scales the business
  • Manage our regional efforts, narrowing in on 3-5 key markets and developing specific local strategies
  • Lead our Direct Mail strategy, across prospecting and customer reactivation tactics
  • Drive any Out of Home (OOH) or event based strategy with the goal of acquiring new customers
  • Assist with ad-hoc projects and tasks as necessary.

Main Ingredients for the Role

  • 3-5 years of experience in growth marketing, with a strong emphasis on running non-digital channels and scaling new programs
  • A successful track record of succeeding with small teams and working with ambiguity
  • Able to take ownership, are an inventive problem solver, and have a high level of accountability
  • Able to make decisions quickly, move to execution expeditiously, monitor progress and adapt as necessary
  • Strong project management skills
  • Demonstrate exceptional verbal and written communication skills

Extra Special Sauce

  • Experience building programs from the ground up and can share specific KPIs
  • Know how to operationalize complex processes, while having limited resources
  • Have experience with regional acquisition strategies

Garnish

We love our staff, and show it with benefits (including but not limited to medical, dental, vision, FSA, and life insurance), matching retirement plan, unlimited paid time off, Purple Carrot box allowance, professional development, and the opportunity to work in collaboration with teammates who are passionate about food!

Final Touches

Purple Carrot’s top priority is protecting the health and wellbeing of our team and candidates. The majority of our interviews and assessments occur virtually. If there is a need to interview onsite, we follow COVID-19 guidance from the CDC, WHO, and any state guidelines .

We are committed to a safe and inclusive work environment, free of discrimination based on race, color, religion, sex, gender identity or expression, sexual orientation, genetics, national origin, ancestry, age, medical condition, mental or physical disability, handicap, veteran status, or marital status.

Purple Carrot

$$$

Top 3 Skills:

  • Data Analysis
  • Product Management
  • Power BI

The candidate needs to be very good at engaging with business stakeholders on their questions/problems, identifying data that can answer those questions and working between the business and technology to connect the two.

MINIMUM POSITION QUALIFICATIONS :

  • 3+ years of experience using data analytics to drive business outcomes
  • At least 1-2 years of experience with Power BI
  • Ability to identify metrics/key performance measures and use data to drive decisions that enhance the customer & user experience
  • Ability to engage with stakeholders and facilitate sessions to understand problems and gather requirements
  • Working knowledge of data infrastructure and manipulation technologies
  • Excellent oral/written communication skills and extreme attention-to-detail
  • Demonstrated leadership experience in product management
  • Proficient Microsoft Office skills

DESIRED PREVIOUS JOB EXPERIENCE/EDUCATION

  • Knowledge of / experience in computer science, business, marketing, data science, statistics/analytics
  • 3+ years of software development, product management or business analyst experience in a technology business with demonstrated success in sales and/or customer use through the delivery of new / evolving products
  • Any experience implementing Power BI on behalf of the organization
  • Any experience working with Microsoft cloud technologies (Synapse, Azure, etc.) and other data solutions like Alteryx or Tableau
  • Any experience working in a matrix organization
  • Any experience with iterative product development (Agile)
  • Any experience using Atlassian products
  • Any product management experience with a multi-channel retailer

Key Responsibilities

  • Engage directly with business units and end users for research, stakeholder updates and collaboration
  • Identify product requirements and future enhancements through collaborative engagements to support product strategies
  • Work with engineering and business counterparts to identify, secure and analyze metrics from across the organization’s data portfolio
  • Create, maintain and communicate product catalog roadmaps, including near-term delivery and 1-2 year product evolution, to engage stakeholders across the organization in aligning and supporting company and business unit strategies
  • Identify, measure and improve key product catalog metrics to enhance the customer/user experience, and create a compelling, relevant product vision using web metrics, customer/user loyalty/insights, customer/user feedback/research and internal operational metrics
  • Set criteria for Minimum Viable Product to increase the speed/frequency with which enhancements and new capabilities are delivered

Apex Systems

$$$

An Investment Management firm is looking for a Digital Communications Manager to join their team in Los Angeles!

Job Details:

FULL-TIME

ON-SITE – Los Angeles, CA

PAY: $90K-$130K

Responsibilities:

  • Manages website updates and maintenance.
  • Collaborates with the digital agency to drive SEO efforts and enhance the website.
  • Works with the web developer to troubleshoot issues and implement new trends and technology.
  • Analyzes and reports website trends to support the firm’s web goals.
  • Handles template creation, planning, and execution.
  • Collaborates on content creation.
  • Measures and reports on metrics to improve program effectiveness.
  • Enhances the firm’s image on platforms like Twitter, LinkedIn, Facebook, and YouTube.
  • Contributes to webinars, podcasts, and videos from concept to distribution.
  • Measures success of multimedia initiatives.
  • Assist the firm’s brand and marketing strategy through digital efforts.

Qualifications:

  • 7+ years of Digital Communications Management Experience or related field/industry experience.
  • Efficient with email platforms such as Salesforce Marketing Cloud.
  • Skilled in data analyzation and strategy.
  • Knowledge of multiple marketing mediums, Digital, Social, and Video.
  • Proficient in technology with knowledge of diverse marketing technology solutions.
  • Familiarity with ON24 or alternative webinar platforms.
  • Strong prior project management experience, efficiently handling multiple projects and deadlines, and consistently adapting priorities to emphasize high-impact tasks.
  • Must be able to work on-site in Los Angeles, CA!

Please submit your resume for consideration!

You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. California applicants, please view our Privacy Notice here: https://careergroupcompanies.com/california-privacy-notice/.

Syndicatebleu

$$$

LHH is working with a B2B manufacturing client in the search for a Product Manager. This person will conduct product evaluation, analysis and introduction, assess demands, study the market and competition, identify new business opportunities, define strategic positioning and life cycle in order to monitor results to achieve team/company goals and objectives.

Responsibilities

  • Responsible for managing product life cycles in close co-operation with Sales team
  • Oversee the development and introduction of new and updated products to customers.
  • Ensure that products under development meet market needs, fulfil company objectives and are introduced professionally, with appropriate positioning, pricing, materials, promotions, and services in coordination with Production, Logistics, Procurement and R&D.
  • Prepare, define and drive product and strategy development plans for a group of products.
  • Generate and maintain analysis of a group of products with a focus on market trends, market size, competitive solutions and positioning, market share and customer needs for the product portfolio.

Qualifications

  • Bachelor’s degree or equivalent 3+ years of experience in Product Management in the B2B Manufacturing space.
  • Proven track record of business development, marketing strategy, product management.
  • Analytically strong – ability to develop differential insights on the market/business
  • Demonstrated ability to lead multiple projects and programs simultaneously in complex set up.

Hybrid: In office 3 days per week.

Salary: $70,000-$90,000

LHH

*This position is located in our Westlake, OH office and eligible for a hybrid schedule.

*The Product Market Manager will be focused on one asset class: Precious Metals, Modern Finance, or Digital Currency.

JOB OVERVIEW

The Product Market Manager will be responsible for building and maintaining strong relationships with our clients and partners, identifying opportunities for growth and expansion, and ensuring a great client experience throughout the customer’s journey.

In this role you will be tasked with creating partner success plans, planning integration approaches, and ensuring successful completion of onboarding activities across Equity’s products. You will be asked to work closely with sales and marketing to develop product solutions that solve a broad array of customer challenges for both B2B and B2B2C relationships.

RESPONSIBILITIES & DUTIES

  • Set the product vision and product roadmap, including new features and products
  • Become “the voice of the customer” prioritizing and addressing pain points, uncovering growth opportunities, reducing churn, and increasing the customer lifetime value
  • Partner with internal teams, including product, marketing, and support, to advocate for the customer’s needs and ensure a seamless customer experience
  • Analyze data and utilize data-driven recommendations to identify and act on strategic opportunities to drive an increase Equity Trust market share
  • Create success plans for each new partner that streamlines onboarding and optimizes new API partners (technical integration, onboarding, and growth of hosts/listings)
  • Represent the company in external meetings and industry events
  • Develop strong and long-lasting partnerships at various levels
  • Hold regular monthly optimization calls and Quarterly Business Reviews (QBRs) with the partners
  • Develop deep knowledge of the assigned client’s business and become the go-to source for all information relating to market dynamics for internal and external partners
  • Design and lead consultative interactions with partners to understand and translate their goals, systems, and processes to determine the appropriate product solution stack to successfully complete onboarding
  • Creates and manages product documentation, solution overviews, onboarding materials, and other assets to support the sales process. Partners with marketing department to appropriately represent solution stack within written and digital assets
  • Stay up to date with industry trends, best practices, and competitor offerings to ensure our company remains competitive in the marketplace
  • Develops and maintains reports that measure the quality and performance of products and partners
  • Assists with financial analysis and budget management of partner opportunities
  • Presents to senior leadership and executive committee updates and reviews of onboarding pipeline
  • Performs other duties as assigned

QUALIFICATIONS

  • Bachelors degree in Business Management, Marketing or related field preferred
  • 5 years of experience in product management, software/technical, tech software, and/or implementation analyst
  • Banking and financial services experience a plus
  • 10-15% travel required

PROFESSIONAL CERTIFICATIONS

  • None Required

TECHNICAL SKILLS

  • Ability to compile data and synthesize it into actionable information
  • Proficient with Microsoft Office applications
  • Intermediate experience APIs, e-commerce
  • Marketing and technical documentation experience a plus
  • Project Management experience a plus

CULTURAL COMPETENCIES

In addition to our core company competencies of Cultivates Innovation, Nimble Learning, Action Oriented, Collaborates, and Being Resilient, a successful candidate in this role should exhibit the following behavioral competencies:

  • Customer Focus
  • Plans & Aligns
  • Optimizes Work Processes
  • Courage

PHYSICAL DEMANDS/WORK ENVIRONMENT

This job operates in a professional office environment and routinely uses standard office equipment. While performing the duties of this job, the associate is regularly required to speak and hear. The associate is frequently required to sit for extended periods of time, as well as stand, walk, use hands and fingers, and reach with hands and arms. This job requires the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.

DISCLAIMER/ASSOCIATE ACKNOWLEDGEMENT

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Equity Trust Company

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