General Staff Jobs

Catering Sales Manager

Crowne Plaza Melbourne Oceanfront, 2605 North Hwy A1A, Melbourne

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

JOB SUMMARY

Solicit, book, plan and coordinate weddings, functions & meetings while maximizing the banquet space to meet/exceed sales goals. Utilize prospecting skills and strong business sense to consistently exceed catering revenue goals. Report all Catering activities to the Director of Sales & Marketing. Support all Corporate and hotel initiatives as needed.

SALARY IS BASED ON EXPERIENCE

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

BUSINESS RESULTS

• Solicit, negotiate, and book new and repeat business through efforts (sales calls, telemarketing, mailings, networking, etc…) while maximizing banquet space to meet/exceed revenue goals.
• Present and sell hotels catering and wedding options at trade shows and wedding expos.
• Execute a territorial marketing strategy to capture the maximum amount of revenue and meet/exceed sales goals.
• Plan, upsell and detail the meeting/function with the client including space requirements, times, equipment, menus, themes/decorations, etc. Complete the contracts, prepare the appropriate paperwork,
• coordinate with the appropriate areas in the hotel, and resolve any issues, complaints, and problems to ensure quality product delivery and customer satisfaction.
• Prepare status and period end reports to keep management abreast of activities.
• Maintain up-to-date knowledge of corporate/hotel procedures and products and the competition’s product, strengths and weaknesses to continually improve sales strategies and the achievement of goals.
• Responds to incoming catering opportunities for the hotel.
• Proactively identifies, qualifies, and solicits new catering business to achieve personal and hotel revenue goals.
• Closes the best opportunities for the hotel based on market conditions and hotel needs.
• Understands competitors’ strengths and weaknesses and knows how to sell against them.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Effectively develops relationships within community to strengthen and expand customer base for catering sales opportunities.
• Effectively manages and develops relationships with key internal and external stakeholders.
• Ensures a high level of customer satisfaction.
• Builds and strengthens relationships with existing and new customers to include sales calls (to include outside sales calls), prospecting/solicitation calls, entertainment, bridal shows, etc.
• Effectively use sales resources and administrative/support staff.
• Conducts site inspections.
• Creates proposals as required.
• Creates contracts as required.
• Possesses excellent telephone sales skills.
• Possesses strong overall sales skills.
• Understands contract management and legalities.
• Possesses operational knowledge and/or appreciation of operations challenges.
• Has basic knowledge of food and beverage compositions.
• Is knowledgeable of food trends, food and beverage composition, and menu planning. Exercises creativity in designing catering sales solutions.
• Understands food and beverage forecasting and attrition.
• Understands need time strategy as developed by the Revenue Management Team (i.e. Director of Sales & Marketing and Director of Catering Sales).
• Follows all Free Sell guidelines as specified by the Director of Catering Sales & Director of Sales & Marketing.
• Follows all sales strategy as specified by the Director of Catering Sales & Director of Sales & Marketing.
• Understands and achieves team and individual goals.
• Possesses software knowledge (Microsoft Office, etc.).
• Possesses systems knowledge (Delphi, Delphi Diagrams, or other similar programs).
• Participate in communication and professional organizations to maintain high visibility and promote sales.
• Perform special projects and other responsibilities as assigned. Participate in task forces and committees as required.
• Due to the nature of the business the individual may be required to do other duties and special projects as assigned by the supervi

GUEST SATISFACTION

• Ensures a high level of customer satisfaction and builds long terms mutually beneficial customer relationships to support future revenue growth.
• Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details. Follows up with customer post-event.
• Makes presence always known to customer during this process, regardless of which hotel they sit at. Greets customer during the event phase and hands-off to the Convention Services department for the
• execution of details. Is available to solve problems and/or suggest alternatives to previous arrangements.
• Displays leadership in guest hospitality and ensures consistent, high-level service throughout all phases of hotel events. Ensures products and services sold to the Event Planners meet or exceed their
• expectations, create loyalty and leads to increased market share.
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels. Effectively responds to and handles guest problems and complaints.
• Reviews Guest Service Results with leaders. Participates in the development and implementation of corrective action plans.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Utilizes Delphi or other hotel system to capture and manage customer information daily.

LEADERSHIP

Applies broad business knowledge and balances both a short- and long-term perspective to generate strategies while leading the organization to achieve them.

• Demonstrates commitment to Westmont Hospitality operating principles and philosophies.
• Holds self and others accountable for achieving results.
• Addresses conflict in a timely manner.
• Contributes to team results.
• Deals with change effectively.
• Makes decisions, including employees/team and commits to a course of action with available information.

MANAGING WORK EXECUTION

Proactively ensures that others have the accountability, authority, and resources necessary to both manage work execution and drive for results.

• Approaches work with a sense of urgency and purpose.
• Allocates time and resources effectively when faced with competing demands.
• Overcomes obstacles to accomplish challenging objectives.
• Follows through on inquiries, requests, and complaints.

ORGANIZATIONAL LEARNER

Actively pursues learning and self-development to enhance personal, professional, and business growth; shares learning; demonstrates depth of knowledge in technical or specialized area.

• Acts independently to improve and increase skills and knowledge.
• Demonstrates an awareness of personal strengths and areas for professional improvement.
• Shares learning, innovations, and best practices with others.
• Is willing to learn from others.
• Performs all technical/procedural requirements of the job.

KNOWLEDGE, SKILLS & ABILITIES

Experience

• 2 or more years of hotel catering experience or similar industry
• Proven track record of a consistent ability to provide quality service
• Previous leadership experience preferred

Skills and Knowledge

• Strong verbal and written English communication skills
• Knowledge of the Hotel, Westmont and brand policies and procedures
• Knowledge of the catering, food & beverage with banquet knowledge
• Skills needed to manage the people and variables encountered in the development and implementation of major functions
• Computer literate in MS Word, Excel, and PowerPoint
• Computer literate with Delphi preferred or other system used in hotel
• Strong communication skills (verbal, listening, writing)
• Strong problem-solving skills
• Strong customer and associate relations skills
• Strong presentation and platform skills
• Strong organizational skills
• Strong “closing skills”
• Strong ‘persuasion” skills
• Ability to use standard software applications and hotel system
• Effective decision-making skills
• Effective influence skills

PHYSICAL DEMANDS

Frequent walking, standing, sitting, hearing, talking, smiling. Lifting, pushing, and pulling of objects weighing up to ten (10) pounds.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Crowne Plaza Melbourne Oceanfront

Essential Job Functions: 

• Oversees Players Club work schedules, assign duties and responsibilities and oversees quality of performance.
• Thinks strategically and operationally about factors such redeemable credits, guest satisfaction, and marketing products.
• Is the lead expert on maintaining and using casino customer information to achieve maximum customer satisfaction.
• Interviews, hires, and trains employees; plans, assigns, and directs work; completes performance evaluations; creates corrective action; and provides positive feedback; addresses complaints and resolves problems.
• Partners within casino departments to maximize promotion and event communications to ensure successful roll-out and continual implementation.
• Establishes and maintains a consistent image throughout all product lines, promotional materials, and events.
• Assists other departments with information of upcoming events, as needed.
• Acts as MOD as necessary.
• Required to be on-call 24/7.

Education:

• Bachelor’s degree in Marketing (preferred); combination of education and/or four (4) plus years progressive marketing experience will be accepted in lieu of education

Training and Experience:

• Two (2) years management experience required

LENAPE ENTERTAINMENT, LLC

ABOUT ACCEL ENTERTAINMENT

Accel Entertainment is the largest Gaming Terminal Operator in the country. We provide slot machines, redemption terminals, and amusement devices (pool tables, juke boxes, dart boards, etc.) to bars, restaurants, convenience stores, truck stops, and fraternal and veteran establishments across the country. Our focus is providing unmatched customer support, guidance, and compliance expertise so our partner establishments can grow their businesses and generate more revenue.

SUMMARY

The primary responsibilities of this position include, but are not limited to, assisting locations through video gaming applications and overall live video gaming processes, keeping locations updated on gaming industry information, as well as assisting in other areas as needed.

DUTIES AND RESPONSIBILITIES

• Analyze industry data to help establishments increase game play
• Manage daily relations and troubleshoot issues
• Ensure service levels are maintained at an optimal level
• Develop strategic working relationships with existing establishments
• Develop new business in identified region
• Schedule regular visits to establishments for purpose of retention and revenue growth
• Collaborate with marketing team to plan customized on-site marketing materials for establishments
• Proactively address client issues
• Perform special projects and related duties as assigned

QUALIFICATIONS

• Previous account management and/or outside sales experience a plus
• Strong professional presence
• Ability to adapt, organize, and multi-task
• Capability to thrive in a fast-paced environment
• Possess excellent time management
• Ability to interact with local bar, restaurant, and truck stop owners, as well as commanders of non-profit organizations
• Valid driver’s license; clean driving record
• Minimum of 21 years of age
• Ability to obtain and/or maintain a Terminal Handler’s License from the Illinois Gaming Board

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Frequently required to stand, sit, walk, talk, and hear
• Occasionally required to climb, balance, bend, stoop, kneel or crawl
• Continually required to utilize hand and finger dexterity, including calculating figures and use of a keyboard
• Occasionally required to lift/push weights up to 50 pounds
• Extensive travel within your assigned region
• Specific vision abilities required for this job include close, distance, and peripheral vision, depth perception, and ability to adjust or focus
• Noise level in the work environment is usually moderate to loud

The above is intended to describe the general content of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Accel Entertainment

ABOUT ACCEL ENTERTAINMENT

Accel Entertainment is the largest Gaming Terminal Operator in the country. We provide slot machines, redemption terminals, and amusement devices (pool tables, juke boxes, dart boards, etc.) to bars, restaurants, convenience stores, truck stops, and fraternal and veteran establishments across the country. Our focus is providing unmatched customer support, guidance, and compliance expertise so our partner establishments can grow their businesses and generate more revenue.

SUMMARY

The primary responsibilities of this position include, but are not limited to, assisting locations through video gaming applications and overall live video gaming processes, keeping locations updated on gaming industry information, as well as assisting in other areas as needed.

DUTIES AND RESPONSIBILITIES

• Analyze industry data to help establishments increase game play
• Manage daily relations and troubleshoot issues
• Ensure service levels are maintained at an optimal level
• Develop strategic working relationships with existing establishments
• Develop new business in identified region
• Schedule regular visits to establishments for purpose of retention and revenue growth
• Collaborate with marketing team to plan customized on-site marketing materials for establishments
• Proactively address client issues
• Perform special projects and related duties as assigned

QUALIFICATIONS

• Previous account management and/or outside sales experience a plus
• Strong professional presence
• Ability to adapt, organize, and multi-task
• Capability to thrive in a fast-paced environment
• Possess excellent time management
• Ability to interact with local bar, restaurant, and truck stop owners, as well as commanders of non-profit organizations
• Valid driver’s license; clean driving record
• Minimum of 21 years of age
• Ability to obtain and/or maintain a Terminal Handler’s License from the Illinois Gaming Board

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Frequently required to stand, sit, walk, talk, and hear
• Occasionally required to climb, balance, bend, stoop, kneel or crawl
• Continually required to utilize hand and finger dexterity, including calculating figures and use of a keyboard
• Occasionally required to lift/push weights up to 50 pounds
• Extensive travel within your assigned region
• Specific vision abilities required for this job include close, distance, and peripheral vision, depth perception, and ability to adjust or focus
• Noise level in the work environment is usually moderate to loud

The above is intended to describe the general content of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Accel Entertainment

The Position:

Assistant Managers are the faces of our company. The AM provides the necessary leadership and structure for day-to-day operational functions as well as ensuring the park is delivering awesome, memorable guests experiences. This position is primarily responsible for providing customer facing solutions for customers as needed as well as providing guidance, training, oversight and assistance to hourly floor employees and ensuring the park is abiding by all company policies and procedures.

Duties & Responsibilities:

General Administration

● Understand completely all policies, procedures, standards, specifications, guidelines and training programs.

● Manage merchandise including clothing, shoes, socks, pens or related material.

● Inventory management and ordering.

● Store opening duties.

● Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.

● Provide advice and suggestions to the Manager as needed.

● Promotes good business principles by never discussing company business in public areas or with customers.

● Maintains a friendly, courteous and cheerful demeanor at all times.

Marketing, Programs and Events

● Execute Corporate promotional kits & train team to be knowledgeable on the offering.

● Manage special events (lock ins, corporate events, bachelor parties, youth groups).

● Oversee event staffing plans

● Working hand in hand with office staff to set up appearances, giveaways, and community outreach.

Financial

● Performs and/or oversees regular inventory procedures, including ordering, taking physical inventories, controlling waste, etc.

● Implements strategies for improving cost controls.

● Assign tills to cashiers.

● Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with facility policies and procedures.

● Compile and balance cash receipts at the end of the day/shift.

● Manage labor based on daily business changes while ensuring that all positions are staffed when and as needed and labor cost objectives are met.

Operational

● Monitors the workplace safety program.

● Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.

● Ensure that all guests are receiving the proper activity service according to company standards.

● Ensure that all food and products are consistently prepared and served according to the facility’s recipes, portioning, cooking and serving standards.

● Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.

● Oversee the health and safety of customers and staff

● Fill in where needed to ensure guest service standards and efficient operations.

● Supervise and participate in park activities, kitchen and restaurant area cleaning.

● Ensure that all equipment is kept clean & t in excellent working condition through personal inspection and by following the facility’s preventative maintenance programs.

● Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the facility’s receiving policies and procedures.

● Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the facility, employees and guests.

● Resolve customer complaints.

Technology

● Master the point-of-sale, online booking and event scheduling software.

● Develop a proficiency in Microsoft Office programs (Excel, Word and Powerpoint).

Staff Management

● Assist General Manager in making employment and termination decisions.

● Develop and foster a work environment where all employees are free from harassment of any kind.

● Be knowledgeable of facility policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.

● Identify and train leaders for each area of the park.

● Train and develop supervisors.

● Report employee misconduct to the General Manager.

Perform any other duties as assigned, requested or deemed necessary by the General Manager.

Qualifications:

● Be at least 21 years of age.

● 3 years management experience

● Cash management experience.

● Event management experience.

● Possess great communication skills

● Have knowledge of service and food and beverage, generally involving at least three years of facility operations and/or assistant management positions.

● Possess excellent basic math skills and basic computer skills (Quickbooks & Google Suite) and a POS system.

● Be able to work in a standing position for long periods of time (up to 8 hours).

● Be able to reach, bend, stoop and frequently lift up to 50 pounds.

● Must have the stamina to work 50 to 60 hours per week

Job Type: Full-time

Salary: From $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Experience level:

• 4 years

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend

Ability to commute/relocate:

• Capitol Heights, MD 20743: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Management: 3 years (Required)
• Food service management: 3 years (Required)

License/Certification:

• ServSafe (Preferred)

Work Location: In person

Launch Entertainment

Primary Job Purpose:

To deliver location based entertainment projects to customers, on time, to budget and quality through effective resource optimisation and the application of robust project and account management.

The role involves:

1. Liaising directly with customers and technical teams at all levels of seniority
2. Managing projects and programmes of work in the US and globally, ranging from small- to large, multi-million dollar scopes
3. Delivering projects such as design and installation of software and complex AV to support park wide initiatives

Responsibilities:

Project Management:

1. Delivery of projects
2. Identifying and managing dependencies which may affect the success of the project, including 3rd party activities
3. Establishing and agreeing baseline project scope, budget and timescales
4. Identifying and managing project RAID criteria
5. Assigning, controlling, leading and motivating all project resources
6. Managing sponsor and other stakeholder expectations through regular reporting, communication and an effective project audit trail
7. Scheduling, tracking, and generating invoices for projects.

People Management:

1. Matrix managing a highly skilled project team to deliver the project
2. Planning and managing the deployment of resources to meet project milestones
3. Setting achievable objectives, taking responsibility for decisions and for providing constructive feedback
4. Communicating difficult or sensitive information tactfully to colleagues and clients.

Technical Understanding:

1. Understand themed entertainment, location based entertainment, mobile app development, and game development
2. Maintaining an awareness of new and emerging software and technologies and the potential application on client engagements
3. Experience working with project planning tools such as MS Project, Smartsheet, 10,000ft, JIRA, etc.

About You:

• Industry certifications such as PMP, ScrumMaster, PRINCE2, PMI-ACP, etc. preferred
• Experience of having managed themed entertainment projects end to end, with full budget responsibility
• Happy to travel, in the US and on long haul trips
• Experience working with international teams across borders (both internally and client-side) would be great.
• The role is based in Orlando, Florida, you must have the right to live and work in the USA. For this role you must live within commuting distance of the Holovis office.

Holovis

• Manager, Metadata & Taxonomy – Content Licensing

• The Manager, Metadata & Taxonomy is responsible for strategically designing and maintaining metadata models for digital assets governed by the Content Licensing group, working with both internal and external stakeholders to manage and optimize workflows for metadata tagging and client deliverables. A person in this role must operate at the intersection of information science, post-production, digital asset management, and content licensing. This role involves managing relationships with content marketing groups, balancing their customer service needs with the company’s metadata creation and collection goals. This person must be a self-starter, but willing and eager to collaborate with others. This person should believe in the power of metadata and want to share this knowledge with others. The Manager, Metadata & Taxonomy must be detail-oriented, agile, creative, and able to synthesize information from many sources. Metadata models will change over time and the Manager should be willing to disrupt the status quo, inspiring others to do the same.
• Responsibilities include:

• Identify strategic metadata opportunities for the Content Licensing business and for the broader studio as it relates to the curation of time-based metadata and clip re-use across all lines of business.
• Drive strategic decision making and implementation related to metadata creation, acquisition, and modeling
• Design, build, and maintain metadata models and schemas in support of Content Licensing and its related activities across the studio
• Audit metadata to ensure adherence to standards and identify new opportunities
• Use SQL and other query languages to standardize inconsistent or incomplete metadata, as well as perform analysis that influences metadata strategy
• Develop and improve workflows for metadata tagging and client deliverables (video clips/still images)
• Lead training for metadata tagging processes and the creation of metadata deliverables
• Document workflows, metadata models, and standards
• Evaluate new AI/machine learning technologies and project manage their integration with existing systems
• Map metadata between systems to support data initiatives and increase efficiency
• Onboard new content partners, provide training, and develop custom metadata schemas as required
• Oversee the operation of and serve as the internal public face for SPCL’s Village Well, a first-of-its-kind metadata repository describing longform studio assets with AI and human-generated time-based metadata
• Manage Village Well content partner relationships
• Query and analyze search data to support strategic metadata decisions
• Create reports to track project status
• Maintain familiarity with new technologies and other developments in the entertainment industry as they relate to metadata creation, collection, or modeling
• Support content review for ad-supported licensing models, making recommendations based on deep knowledge of rights and clearances
• Review and flag content for compliance issues
• Advocate to improve content discoverability and user experience through innovative metadata models
• Experience:
• 5+ years of direct experience within the following areas:

• metadata, including taxonomies, ontologies, metadata standards, metadata management, data extraction & transformation, and digital asset management (DAM)
• content licensing, including film clips, photography, stock footage, VFX elements, license administration, rights and clearances, CRM systems, sales, and customer service
• post-production, including knowledge of traditional (i.e. film-based) as well as current (i.e digital) post-production workflows, telecine, color-grading, editing, VFX, encoding/transcoding, and delivery formats
• personnel management, including supervision, scheduling, training, evaluation, and development
• Knowledge, skills, and abilities required:

• Strong understanding of metadata, taxonomies, and ontologies
• Excellent verbal and written communications skills
• Adept research and problem-solving skills
• Deep knowledge of the studio’s catalog and the stock footage library
• Ability to multi-task and meet deadlines in a fast-paced environment
• Sound analytical skills (both qualitative & quantitative)
• Understanding of rights and clearances
• Understanding of compliance standards and practices
• Able to build rapport with clients, partners and cross-functional teams
• Decisive & effective problem-solving ability with a strategic mindset
• Detail-oriented with strong organizational and project management skills
• Master’s degree in Library or Information Science preferred
• *Sony Pictures Entertainment is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity, or other protected characteristics.

Sony Pictures Entertainment

Background

Location: Chicago, IL (303 E Wacker Dr., Suite 2200)

Type: Full-time, permanent position

Division: Strategic Partnerships

Reports to: EVP, Assets & Properties

Overview

Intersport, a leader in sports, entertainment, and lifestyle marketing and media for more than three decades, provides expertise in the areas of:

• Agency Services: brand consulting, creative, content production, digital, experiential marketing, field marketing, hospitality, social media marketing, and sponsorship consulting
• Properties – owned-and-operated live sports and lifestyle events and media assets airing on broadcast and digital networks

Responsibilities

The Director, Strategic Partnerships will be responsible for generating sponsorship and media sales revenue in support of a municipal marketing client. This client is a city in the Chicagoland area that offers a breadth of brand marketing opportunities across its portfolio of sponsorable assets including:

• An 18,000+ capacity indoor sports and entertainment arena
• A concert hall for live music, theater and entertainment
• A mass-transit integrated convention center
• A mixed-use general entertainment district

The right candidate will have proven success in sponsorship and/or media sales, relationships with key clients nationally and in the Chicagoland area, and the ability to create new relationships among buyers. The right candidate must possess a consultative selling approach and be able to detail success in having sold six, and seven-figure sponsorship agreements.

Responsibilities

General

• Embody and reflect Intersport’s performance-based culture
• Commit him/herself to the highest standards of executional excellence

Business Development

• Prospect, pitch, and close six-, seven-figure sponsorship and media agreements with clients and agencies nationally

Client Management and Communication

• Provide anticipatory and responsive customer service to clients/sponsors/advertisers, both those existing and newly signed

Team Management

• Work collaboratively with all members of integrated team
• Manage, train, and mentor junior-level staff in sales support and partner servicing roles

Qualifications

• Bachelor’s degree
• Minimum of six (6) years’ full-time experience in sponsorship and/or media sales
• Strong understanding of the sales process with a passion for pitching and closing new business
• Ability to detail a history of having sold numerous six-, and seven-figure sponsorship and/or media sales agreements
• Current key relationships with sponsorship and/or media buyers at clients and agencies nationally
• Ability to develop new relationships with sponsorship and/or media buyers
• Experience managing, training, and mentoring junior-level staff
• Exemplary verbal and written communication skills with high-level presentation ability
• Flexibility to work both independently and collaboratively in an entrepreneurial environment
• Proficiency in PowerPoint, Word, Excel

Intersport is an Equal Opportunity Employer.

Intersport

Contemporary Staffing Solutions is seeking a Media Operations Manager to join our client in Los Angeles, CA for a hybrid opportunity! The Media Operations Manager is primarily responsible for fostering collaboration and ensuring efficient workflow between the production and sales departments. Additionally, the manager will be responsible for interacting directly with vendors and clients, while also demonstrating excellent leadership and management skills. This exciting Direct-Hire opportunity is offering up to $150,000/year!

Responsibilities of the Media Operations Manager include:

• Collaborate with the production and sales departments to streamline operations and
• ensure seamless communication and coordination.
• Develop and implement operational strategies, policies, and procedures to optimize productivity and efficiency.
• Oversee the planning, execution, and evaluation of multimedia events, including conferences, trade shows, and industry-specific gatherings.
• Coordinate with vendors, contractors, and freelancers to ensure timely and high-quality delivery of media projects and services.
• Maintain relationships with existing clients, providing exceptional customer service and
• identifying opportunities for upselling and cross-selling.
• Identify and pursue new business opportunities within the entertainment industry,
• leveraging industry knowledge and contacts.
• Monitor and report on key performance indicators, analyzing data and providing actionable insights to inform decision-making.
• Manage the budget for media operations, ensuring effective resource allocation and cost control.
• Stay up to date with industry trends, technologies, and best practices to drive innovation and maintain a competitive edge.
• Provide leadership, guidance, and mentorship to a team of media professionals, fostering a collaborative and high-performance work environment.

Qualifications of the Media Operations Manager include:

• Bachelor’s degree in a relevant field (e.g., media studies, communications, marketing, business administration) or equivalent experience.
• Proven experience (3+ years) in media operations, preferably within the entertainment industry.
• Strong knowledge of multimedia production processes, including publications, websites, digital marketing, and events.
• Excellent leadership and management skills with the ability to motivate and inspire cross-functional teams.
• Exceptional organizational and project management abilities, with an attention to detail and the ability to multitask effectively.
• Outstanding interpersonal and communication skills to engage with clients, vendors, and internal stakeholders.
• Proficiency in analyzing data and generating reports to drive informed decision-making.
• Flexibility to work remotely or from our offices in West Los Angeles, as required.
• A passion for the film and television industry and a deep understanding of its trends and dynamics.

Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.

Contemporary Staffing Solutions

Become one of the stars behind The SHOW and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.

PRIMARY PURPOSE:

It is the primary responsibility of the Director of Cage Operations to provide overall strategic direction and daily oversite for the Casino Cage, Satellite Bank, MGM Rewards, Count Room, Casino, and Credit, R/S Cashiering. Ensure financial transaction are recorded within company policy and regulation guidelines. Control Labor costs and ensure budgeting guidelines are followed. All duties are to be performed in accordance with department and property policies, practices, and procedures. Areas of responsibility are applicable based on the properties structure.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Develop and oversee the execution of company and property objectives and goals as they related to the Cage, Credit, Count Room departments and MGM Rewards.
• Direct smooth, efficient, cost‐effective operations; including labor management, supervision of all aspects of services and inventory control; overseeing staffing levels in accordance with business demand, create adjustments whenever possible.
• Oversee staff knowledge of fraud prevention and credit scams.
• Oversee quality hiring, training and succession planning processes that encompass the company’s diversity commitment.
• Direct operational functions consistent with the strategic plan and vision of MGM Resorts International.
• Lead the delivery and measurement of guest services consistent with the Company’s core service standards and brand attributes.
• Provide input into the research, development, evaluation and implementation of new products, services, technology, and processes to ensure the company’s competitive position.
• Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction.
• Work with casino executives, hosts and Credit department for the benefit of customers.
• Oversee guest service standards that are consistent with the property’s standards and brand attributes; respond to and resolve guest and/or employee complaints in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties.
• Develop employee‐training procedures relating to supervising, cashiering and clerks. Perform other job‐related duties as requested.

MINIMUM REQUIREMENTS:

• Bachelor’s degree in a related field; or equivalent work experience
• (4) years Casino Cage Management

PREFERRED:

• (7) Years previous experience working in a similar resort setting
• Previous project management experience
• Experience with lean/continuous improvement

CERTIFICATIONS, LICENSES, REGISTRATIONS:

• Gaming License

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong working knowledge of Treasury, Title 31, GCB, and internal control requirements. Strong knowledge of all Cage areas and Casino Cage systems
• Strong knowledge and understanding of fraud prevention and credit scams Strong working knowledge of Microsoft Office
• Excellent Customer service skills Ability to lead and mentor a team
• Have interpersonal skills to deal effectively with all business contacts. Work varied shifts, including weekends and holidays
• Able to effectively communicate in English in both written and oral forms.

MGM Resorts International