General Staff Jobs

a21 is seeking an organized, team player with a passion for the events industry to join our Miami or New York office! The ideal candidate has a background in chef relations, strong communication skills, both oral and written, is able to adapt on the fly, prioritize and juggle multiple projects simultaneously. The position offers tremendous growth opportunities within a full service event management, sponsorship and marketing agency that specializes in culinary, arts, sports and entertainment.

Primary Responsibilities

• Work alongside VP of Event Operations to develop systems and processes that ensure events are valuable to guests and partners, efficiently planned, and executed on budget and in a timely manner. 
• Curate chef and talent participant lists.
• Chef and talent research and outreach.
• Create and maintain chef relations throughout the year.
• Grow a21’s internal chef database.
• Help hire, train, and lead the Event Operations team. This includes but is not limited to; hosting one on one meetings, participating in internal event calls, advising on vendor selection, approving vendor quotes and event budgets, troubleshooting floor plans, holding the team accountable to timelines, advising on proper permitting needs per event, and coaching the team on best practices for on-site leadership. 
• Facilitate pre-event production and logistics for assigned events including but not limited to, selecting venues, communicating vital information with vendors, partners and the a21 team, leading client calls, negotiating with vendors, updating budgets, developing floor plans, and approving signage. 
• Lead on-site event setup and day of execution for assigned events. Including leading volunteers and setup crews, checking in deliveries, coordinating vendor load in and load out, hanging signage, running registration, and managing event talent. 
• Travel to select events to support the event team while noting areas of success and improvement and provide on-site coaching as needed. 
• Assist VP of Event Operations to understand planning status of all events and provide stakeholders with post-event recaps.

*Must submit cover letter when applying

Skills + Qualifications Needed

• Excellent Written & Oral Communication
• Organizational
• Creative & Innovative
• Relationship building
• Budget and Project Management Skills
• Ability to accomplish projects independently
• Excellent interpersonal skills with a high level of professionalism
• Must be able to lift, push and pull up to 50 pounds
• Must be able to walk and stand for long periods of time in extreme weather conditions
• Flexibility to travel throughout the year (up to 40% including some nights and weekends)
• Experience with Allseated, SquadUp, Monday.com, Eventbrite, Excel, Expensify, and Outlook are a plus

Desired Experience

• 5+ years managing client/vendor relationships or direct reports
• 5+ years of culinary experience working with chefs and talent
• 5+ years coordinating meetings and/or events (500+ guests is a plus)
• Experience in foodservice, hospitality or entertainment industry
• Office administration, operations, marketing and/or sales experience is beneficial
• Education: Associates Degree required, Bachelor’s degree is a plus

About the a21 Family

Based in Miami and New York City, a21 is a modern agency that specializes in Corporate Sponsorship Sales and Activation, Event Management, Strategic Marketing and Corporate Consulting. Our unique and creative approach with a results-driven framework makes us one of the top event marketing agencies in the U.S. As part of our team you will have access to benefits such as:

• Outstanding Health + Dental benefits
• Competitive PTO plan
• Hybrid remote/on-site work plan
• 401k and More

a21

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

What You’ll Do and What You’ll Bring

WHAT YOU’LL DO

• As the Senior Director of Project Management/Renovations, you job will be to provide management and coordination of design and construction for primarily designated urban and select/full-service hotel brands.
• Oversee and manage design process from design RFP through final closeout and ADA certification and Final Completion, including change management and adoption of changes to the design (both Owner and Brand)
• Manage all processes related to the design and construction of the project, including WL Purchasing team design reviews, product selection and procurement processes, architect and sub consultants, third party consultants including ADA and peer reviewers, solicitation and implementation of WL Operations input and feedback, and preconstruction services with contractors and preferred vendors.
• Manage the bid and selection process for design and construction, including review of Contractor’s qualifications, competency and suitability for each project.
• Responsible for cost tracking, management and reporting – provide periodic summary information on budget, cost estimates and projections, and schedule projections.

WHAT YOU’LL BRING

• Strong interpersonal and communication skills to lead team.
• Ability to analyze specifications.
• Knowledge of bidding practices
• Ability to schedule all design & construction activities.
• Familiar with all components of construction
• Strong communication skills
• Construction-related degree and 10 years construction experience
• Background in architecture, engineering, or construction.

What You Can Look Forward To

• Day 1 Medical, Dental and Vision insurance
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• 401(k) with company match
• Hostcare Resources healthcare concierge
• Leadership development
• Tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

White Lodging

Oak View Group is hiring a Corporate Benefits Manager.

Under the direction of the Sr. Benefits Director, the Benefits Manager provides oversight for day-to-day benefits administration and compliance. Interacts with various internal and external teams to provide information on the benefits plans/information and resolves any issues following protocol developed by the Sr. Director. Completes any reports and surveys as directed by the Sr. Director.

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:

• We treat each other fairly and with respect.
• We act with integrity.
• We have an entrepreneurial spirit.
• We give back to our global community.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.

This role will pay a salary between $100,000 to $120,000 annually.

This position is on-site, in Denver, Colorado

Responsibilities

• Direct staff in day-to-day procedures regarding the resolution of individual employee benefits issues.
• Interact with Payroll, Finance departments and Benefits vendors to resolve billing, pay, and enrollment matters.
• Inservice HR staff at Corporate and site locations on the methods of enrolling staff on benefits plans and the maintenance of accurate insurance bills.
• Routinely reviews billing processes and suggests process improvement opportunities to Sr. Director, Benefits.
• Audits enrollment data and payroll premium collection process on a quarterly basis for accuracy, initiates corrective actions when necessary to resolve issues.
• Coordinate with Payroll, Finance and HRIS systems on timetable necessary to implement mass benefit and contract updates.
• Reviews monthly vendor billing against plan enrollment to ensure accuracy of payments against plan census.
• Research benefits plan issues raised by employees by interacting with employees and vendors to resolve issues consistent with benefit plan provisions.
• Support Annual 401k Audit activities via research, data analysis and documentation pulls.
• Support Annual benefits compliance reviews including 1094 and 1095 completions, 5500 completions, notification mailings, annual filings and reports as needed.
• Support quarterly 401k Investment Committee meeting preparation and scheduling.
• Conduct quarterly benefits update meetings for field HR staff to provide insight into upcoming benefit program implementations or improvements, gain feedback on field needs or concerns, etc.
• Provide general benefits information to employees and managers, as needed (i.e., orientation, open enrollment and health fairs).
• Maintains current understanding of benefit compliance requirements, annual compliance calendar, and documentation of OVG mailing dates and filing records.
• Maintains issues log for documentation of all benefits-related escalations and resolutions.
• Assists in program implementation and vendor management.
• Maintains strict confidentiality and HIPAA/HiTECH compliance standards
• Assists with HRIS data reviews and cleanup as needed to maintain benefit accuracy.

Qualifications

• Minimum 7 years of increasing responsibility with employee benefits, including health and welfare, 401k, and Leaves of absence.
• Bachelors Degree
• Certification in benefits administration preferred
• Experience working with payroll systems, ADP preferred.
• Experience with 401k audits
• Experience with Request for Proposal process
• Experience with benefits vendor management and metrics measurement/adherence
• Experience developing processes and documenting procedures and policies
• Proficient in educating employees on plan/policy and processes
• Experience communicating with all levels of employee and presenting benefits programs to employee meetings

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group

Job Description: General Manager

The Company

BEAT THE BOMB is the next generation of immersive group entertainment where customers step into real-life video games. We use an innovative digital, interactive game system to reimagine the intersection of technology and human social connection. In our classic Mission experience, teams wearing hazmat suits go through a series of interactive game rooms, including a laser maze, before facing the World’s Largest Paint Bomb! Our original Brooklyn location opened in 2018. We now have locations in Atlanta and Washington D.C. We’ve hosted over 300,000 players including hundreds of corporate team building outings, school groups, and non-profit organizations. Beat The Bomb is one of the highest rated experiences in all 3 markets. We offer a full range of special event services including STEM Camps, Kid and Adult Birthday parties, Corporate Tournaments, and Bachelorette parties. We also have a virtual team building platform called Beat The Bomb Virtual serving remote teams across the globe. Our #1 goal is to ensure every player has a BLAST!

Located in Atlanta’s rapidly growing Upper Westside neighborhood, this is our 2nd location and opened in October 2022. The 10,000+ square foot location offers our classic Mission experiences with glass-walled bomb rooms; 4 immersive arcade lounges (‘Game Bays’); street food and a full selection of beer, wine, cocktails & signature slushies @ The Bomb Bar; a beer garden with sports viewing; and several dedicated private event spaces for large groups. Beat The Bomb Atlanta is already emerging as one of the highest rated experiences in Atlanta with over 4,000 5-star reviews on Google and was recently featured on The Real Housewives of Atlanta!

Essential Duties & Responsibilities:

The General Manager will be a true owner of their business. We are looking for someone who is extremely seasoned, independent, innovative, and business-minded. With support from the HQ squad, they will lead a team of ~20 awesome people delivering an amazing experience to 1,500+ customers per week. They will need to do all of this while carefully managing the P&L. They need to be a natural leader and coach, have a strong understanding of and passion for the product, and be comfortable with the uncertainty and responsibility that comes with working with an early-stage concept. This will be a critical job with significant interactions with the central management team and opportunities for growth as the brand scales across the country!

Customer Service, Operations & Marketing:

• Maintain exceptional guest-centered culture which exceeds customer expectations
• Oversee service quality, operational efficiency, guest satisfaction, standards compliance, and financial measurements
• Maintain appearance and safety of the facility
• Manage and maintain inventory and ordering of supplies in a timely manner
• Identify operational performance, productivity, and efficiency gaps and implement measures to correct those deficiencies
• Cultivate relationships with community leaders and organizations to ensure strong connections, drive sales and give back
• Financial management experience with success in driving top-line sales, interpreting reporting data, managing budgets, and controlling expenses.
• The desire to work in a fast-paced, entrepreneurial environment – understands the importance of experimentation and iteration
• Ability to understand and manage a unit P&L to both top and bottom-line revenue goals
• Develop and implement programming ideas to drive sales and maximize inventory in coordination with HQ team (league nights, youth programming, theme nights, etc.)
• Support marketing efforts at the local level in coordination with central marketing team and agencies – including partnerships with local businesses, flyering, supporting local PR & advertising efforts
• Support group sales efforts in coordination with a central sales team – including outreach to and relationships with local businesses
• Manage customer service specific to the location

Leading the Team:

• Live and breathe the Core Values of BEAT THE BOMB:
• Bring Positivity
• Take Responsibility
• Build the Future
• Create the Fun
• Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast-paced environment of the job
• Coach, inspire, support, and motivate your team to provide a world-class and service-minded, customer experience
• Oversight of staffing including recruiting, hiring (and firing), training, measuring employee performance, and helping them grow and reach their goals
• Responsible for the creation, management, and coordination of staff schedules
• Responsible for running unit payroll
• Communicate with all unit team members and the Corporate Team on a regular basis to ensure efficient and effective business practices

Our Ideal General Manager:

• You own all facets of your business, you are entrepreneurial-minded and a creative thinker
• F&B Experience – you have led facilities that have a food and beverage component (including alcohol)
• You like to get out in the community, make connections and build relationships
• You like to get your “hands dirty” (we’re a paint-blast facility after all!)
• Proven people leadership with success in building positive service cultures and high team engagement
• Tech Savvy – the ability to use computers, smartphones, tablets, manage through tech maintenance, repairs, and fixes; can learn new software quickly and easily
• High level of interpersonal savvy
• Ability to resolve conflict among customers and/or staff in a professional manner
• Strong communication skills (listening, written, verbal, facilitation) and the ability to interact with all levels of management
• Approachability, trustworthiness, honesty, and a high level of integrity is required
• Ability to control a room/large groups – including children and their parents : )
• Strong commercial and operational expertise
• Must have a strong sense of urgency with demonstrated ability to work independently and make effective well thought out decisions

Qualifications:

• Minimum 10 years experience (management experience required)
• Management of a facility that includes an F&B component
• Knows the importance of driving exemplary reviews
• Knows the entertainment industry requires nights/weekends work (Saturday is our biggest day and General Managers should be on site)
• Multi-unit management experience is desired but not required
• Significant knowledge of and relationships in the local market
• Experience as a leader of new unit/location preferred, including Grand Opening
• Experience in sales/customer service required
• Experience building and leading a team
• Experience in Microsoft Office products required
• Experience with GSuite products preferred
• Bachelor’s Degree
• References upon request

What We Offer:

• Competitive salary with annual bonus opportunities
• An opportunity to advance or expand your career with company growth
• A chance to be a part of an exciting and fast-growing start-up team
• Friends & Family ticket discounts!
• Attractive PTO plan
• Medical, dental, and vision insurance
• Commuter Benefits

BEAT THE BOMB

ABOUT THE ROLE: Pacific Symphony’s Director of Ticketing & Customer Service manages all aspects of ticketing and audience-focused customer service for the organization, including overseeing the ticketing system, managing the customer service team, and ensuring that all patrons receive the highest level of service possible. As an advocate for providing a best-in-class patron experience, this role serves as a crucial link between the organization and its subscribers, single ticket buyers, donors, visitors, and guests. Building and growing satisfying and long-lasting patron relationships is a key strategy for achieving long-term financial growth.

PRIMARY RESPONSIBILITIES:

• Direct the day-to-day operations of the ticketing office; maintain a culture that maximizes revenue

1. Recruit, train, supervise, and monitor performance of patron services associates

2. Train, coach, and mentor team members to resolve customer-service issues 3. Provide guidance to team about upselling, cross-selling and requesting donations

4. Partner with Segerstrom Center to assure timely setup of season events and campaigns in using the Tessitura CRM system

5. Maintain policies and procedures to drive patron retention, development, and lifelong relationships

• Support the Symphony’s overall strategy to build patron loyalty with an emphasis on both service and sales

1. Manage and develop protocols for customer service issues, including using the CRM

2. Respond to escalated customer service inquiries and concerns

3. Work with the marketing team to develop varied strategies and promotions that deliver maximum revenue

4. Partner with the development team on cohesive strategies to further engagement, promoting Box Circle Club memberships and donation add-ons to ticket purchases

5. Support outbound calling campaigns to ensure that they achieve sales goals

• Maintain and advance ticket office reporting, operational and related financial controls

1. Prepare regular reports for marketing team, finance officers and senior leadership

2. Oversee reconciliation of tickets sold and cash receipts within the ticketing system and with the finance department on an ongoing basis

3. Work with the patron services team to assure proper daily routines are performed

4. Collaborate with the marketing team to ensure consistent messaging, purchase tracking, and accurate reporting on customer use of promotions and discounts.

5. Contribute actively to the budgeting process (ticket sales and ticket office expenses) 

• Monitor and control inventory so it is available for its most productive use

1. Control ticket inventory by placing holds for internal use, such as sponsor holds and operational needs, as well as maintaining inventory for subscriptions and packages

2. Direct and manage complimentary ticket program(s)

3. Analyze pricing and venue mapping to recommend optimal revenue and loyalty generating structures

• Represent the first-hand perspectives of patrons when providing vital feedback to the senior management team about patron experiences, requests, needs, and suggestions

• Participate as a member of the Tessitura Users Group, to assure that the Symphony’s interests are represented with the Segerstrom Center and that the platform’s capabilities are being used optimally

• Work with other departments to build and implement best practices in customer service

• Develop and supervise ticketing and customer service team incentive plans, working in conjunction with the VP of Marketing & Communications and the COO/CFO

• Embrace a commitment to actively welcoming and serving everyone in our community • Manage and participate in night-of-show box office rotation

• Perform other duties as assigned

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time

EXPERIENCE AND QUALIFICATIONS:

• Five to ten years of demonstrated success in a customer service environment, preferably in the entertainment sector or for a performing arts or cultural organization

• Experience managing a business or operational team

• An ability to lead, direct, and inspire a people on a ticketing and customer service team

• Ability to encourage others in pursuing their interest in orchestral music performances is a plus • Extensive knowledge of Tessitura CRM or similar ticketing systems

• Strong analytical skills and an ability to make data-driven decisions

• Well-organized and deadline-oriented, with exceptional attention to detail and follow-through

• Ability to work both in structured and planned environment, and in situations where rapid response and instant decision-making is essential

• Strong written and verbal communication skills

• Excellent interpersonal skills and ability to interact with differing personalities and/or people of diverse backrounds at all levels of the organization — including board members, donors, senior management and artist representatives, as well as current and potential audience members

• Excellent organization skills and ability to prioritize when there are competing deadlines

• Ability to analyze, problem-solve, initiate improvements, and work on projects independently

Pacific Symphony

Who We Are:

Across Oneida Nation Enterprises, you’ll find that people take pride in the work they do and the team they’re a part of. You’ll hear it in the stories of countless veteran team members who have built their careers here. You’ll see it in action during recognition awards and events like our team member carnival, art show, holiday gatherings and more. You’ll also feel it from your team members, who are committed to being “first within our team,” looking out for each other even during challenging times. We know that when we create opportunities for people to thrive and develop their skills and careers, that not only enriches their life but the lives of others.

What you will Do:

• Provide leadership, training, support and actively manage all levels of the banquet staff.
• Trains, evaluates and schedules Banquet colleagues in accordance with the standards of the company policies and guidelines.
• The ability to hire, train, motivate, discipline, direct, and supervise the work of the colleagues in the Banquet Department.
• Participate with annual financial and capex budgeting process.
• Awareness of banquet and catering industry trends of food, beverage and service with focus on frictionless experiences, profitability and environmental impact.
• Review schedules all banquet colleagues to maintain the service standards of Turning Stone Casino Resort while operating within budgeted labor cost guidelines.
• Ensure proper care, security and maintenance of hotel equipment through supervision of service personnel.
• Ensures daily housekeeping program to include storage and operational areas and colleague appearance.
• Coordinate and ensure the needs of the Catering department with the managers of interrelated departments are met timely.
• Ensures that payroll and gratuity reports are prepared accurately.
• Attend and participate in all required meetings but not limited to the following: Banquet Event Order Meetings, Preconvention Meetings, Client and Group Organizers, Entertainment Catering, Special Events – Internal and External
• Communicate with the group hosts and event organizers to review event details of the functions.
• Organize and orchestrate any last-minute changes or details to functions.
• Ensures the set-up and service of contracted functions meet guest’s expectations and Turning Stone standards.

Who you are:

1. Have a minimum of 5 years of experience in similar position, preferably in luxury environment.
2. Have in-depth knowledge and functionality of Delphi.
3. Willing to work a flexible schedule and holidays.
4. Be a self-motivator and motivator of others.
5. Work in a safe, prudent and organized manner.
6. Have an in-depth knowledge of food and preparation
7. Have in-depth knowledge of wine and spirits
8. Be able to relate to all levels of guests and management.
9. Reading, writing and oral proficiency in the English language.
10. Have the ability to handle multiple tasks at one time.
11. Have excellent communication and organization skills
12. Be able to consistently delight and satisfy our guests
13. Have the ability to handle guest requests in a detailed manner
14. Must have excellent attention to details, and extensive service knowledge
15. Excellent leader and trainer.
16. Strong interpersonal skills.

What we Provide:

Oneida Indian Nation offers a wide range of benefits including comprehensive medical, dental and vision plans, 401(k), life insurance, parental benefits, adoption assistance, paid time off program with paid holidays and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Oneida Nation Enterprises

Job Description: General Manager

Essential Duties & Responsibilities:

The General Manager will be a true owner of their business. We are looking for someone who is extremely seasoned, independent, innovative, and business-minded. With support from the HQ squad, they will lead a team of ~20 awesome people delivering an amazing experience to 1,500+ customers per week. They will need to do all of this while carefully managing the P&L. They need to be a natural leader and coach, have a strong understanding of and passion for the product, and be comfortable with the uncertainty and responsibility that comes with working with an early-stage concept. This will be a critical job with significant interactions with the central management team and opportunities for growth as the brand scales across the country!

Customer Service, Operations & Marketing:

• Maintain exceptional guest-centered culture which exceeds customer expectations
• Oversee service quality, operational efficiency, guest satisfaction, standards compliance, and financial measurements
• Maintain appearance and safety of the facility
• Manage and maintain inventory and ordering of supplies in a timely manner
• Identify operational performance, productivity, and efficiency gaps and implement measures to correct those deficiencies
• Cultivate relationships with community leaders and organizations to ensure strong connections, drive sales and give back
• Financial management experience with success in driving top-line sales, interpreting reporting data, managing budgets, and controlling expenses.
• The desire to work in a fast-paced, entrepreneurial environment – understands the importance of experimentation and iteration
• Ability to understand and manage a unit P&L to both top and bottom-line revenue goals
• Develop and implement programming ideas to drive sales and maximize inventory in coordination with HQ team (league nights, youth programming, theme nights, etc.)
• Support marketing efforts at the local level in coordination with central marketing team and agencies – including partnerships with local businesses, flyering, supporting local PR & advertising efforts
• Support group sales efforts in coordination with a central sales team – including outreach to and relationships with local businesses
• Manage customer service specific to the location

Leading the Team:

• Live and breathe the Core Values of BEAT THE BOMB:
• Bring Positivity
• Take Responsibility
• Build the Future
• Create the Fun
• Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast-paced environment of the job
• Coach, inspire, support, and motivate your team to provide a world-class and service-minded, customer experience
• Oversight of staffing including recruiting, hiring (and firing), training, measuring employee performance, and helping them grow and reach their goals
• Responsible for the creation, management, and coordination of staff schedules
• Responsible for running unit payroll
• Communicate with all unit team members and the Corporate Team on a regular basis to ensure efficient and effective business practices

Our Ideal General Manager:

• You own all facets of your business, you are entrepreneurial-minded and a creative thinker
• F&B Experience – you have led facilities that have a food and beverage component (including alcohol)
• You like to get out in the community, make connections and build relationships
• You like to get your “hands dirty” (we’re a paint-blast facility after all!)
• Proven people leadership with success in building positive service cultures and high team engagement
• Tech Savvy – the ability to use computers, smartphones, tablets, manage through tech maintenance, repairs, and fixes; can learn new software quickly and easily
• High level of interpersonal savvy
• Ability to resolve conflict among customers and/or staff in a professional manner
• Strong communication skills (listening, written, verbal, facilitation) and the ability to interact with all levels of management
• Approachability, trustworthiness, honesty, and a high level of integrity is required
• Ability to control a room/large groups – including children and their parents : )
• Strong commercial and operational expertise
• Must have a strong sense of urgency with demonstrated ability to work independently and make effective well thought out decisions

Qualifications:

• Minimum 10 years experience (management experience required)
• Management of a facility that includes an F&B component
• Knows the importance of driving exemplary reviews
• Knows the entertainment industry requires nights/weekends work (Saturday is our biggest day and General Managers should be on site)
• Multi-unit management experience is desired but not required
• Significant knowledge of and relationships in the local market
• Experience as a leader of new unit/location preferred, including Grand Opening
• Experience in sales/customer service required
• Experience building and leading a team
• Experience in Microsoft Office products required
• Experience with GSuite products preferred
• Bachelor’s Degree
• References upon request

What We Offer:

• Competitive salary with annual bonus opportunities
• An opportunity to advance or expand your career with company growth
• A chance to be a part of an exciting and fast-growing start-up team
• Friends & Family ticket discounts!
• Attractive PTO plan
• Medical, dental, and vision insurance
• Commuter Benefits

BEAT THE BOMB

ABOUT US

Enthusiast Gaming is building the largest media and content platform for video game and esports fans to connect and engage worldwide. Combining the elements of its four core pillars; Media, Talent, Esports, and Experiences, Enthusiast Gaming provides a unique opportunity and integrated approach to reach and connect with its coveted GenZ and Millennial audience. Through our proprietary mix of digital media and entertainment assets, Enthusiast Gaming has built a vast network of like-minded communities to deliver the ultimate fan experience.

ABOUT THE POSITION

Our Strategic Partnerships team is looking to hire a Project Manager to assist on our tentpole activations and our broader direct sales business. Reporting to the Associate Director, Strategic Partnerships, you will work in our Marina del Rey production studio each Tuesday for about 6 months per year, and spend time in our Culver City office some days each month as well.

As Project Manager, Strategic Partnerships, you will organize and aid the sales, account management, content, talent, and marketing teams in display, video, and social media & custom content activations. You will also be the primary point of contact and hub for internal, cross-functional teams focused on key brand deals & sponsorships, campaign management, and communication to senior leadership.

If you are a gamer, an expert in digital & influencer marketing, have a passion for leading the production and development of leading-edge gaming content, and want to work in a fun environment…this role is for you!

RESPONSIBILITIES

• Manage cross-functional communication in the development and execution of complex gaming media activations, including video and content production, game development, and marketing collateral.
• Aid in production studio relation management, while assisting in vendor relationships for our direct sales campaigns & tentpole activations.
• Organize the data and communications of the team to maximize efficiency and streamline the distribution of key information across the teams.
• Manage Discord channels, game lobbies, & stream keys during pre- & live production.
• Identify risks and outstanding tasks while proliferating resources and processes to optimize workflows – guiding KPI-driven measurement strategies, identifying performance trends, optimizing campaigns to achieve results, and distributing performance data to senior leadership.
• Nurture a culture of communication and collaboration, giving each team member confidence in contributing to the overall success of the organization and campaigns.
• Liaise with clients and agencies to ensure expectations are clearly documented, resources are enumerated, and tasks are assigned and completed on time and on budget.

REQUIRED QUALIFICATIONS

• Minimum 3 years of project management experience in a complex digital and distributed workplace or similar environment
• Experience simultaneously leading multiple projects, successfully meeting/achieving their differing timelines and deliverables
• Willingness and ability to be at our Marina del Rey, CA production studio each Tuesday from September through February (approximately)
• Willingness and ability to work from our Culver City, CA office at least several days per month
• Live production and showrunning expertise in the gaming and/or media industry
• Passion for gaming
• Experience with Monday.com or similar project management software
• Experience with G-Suite (Gmail, Google Docs, Google Sheets, etc.)
• Process-oriented mindset with the ability to
• identify working trends and risks
• implement optimization strategies and solutions to improve workflows
• Experience working effectively with cross-functional teams and across all levels of an organization
• Ability to translate complex information into understandable terminology for stakeholders with varying levels of relevant knowledge

PREFERRED QUALIFICATIONS

• Gaming industry experience
• Knowledge of the Enthusiast Gaming brands and use of our products
• Data analysis and distribution experience
• Well-developed understanding of advertising performance metrics and ecosystem with the ability to speak to industry trends and best practices
• Scrum Master, PMP, or other relevant professional certification

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single requirement. At Enthusiast Gaming we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

Enthusiast Gaming is an Equal Opportunity Employer and welcomes and encourages applications from all interested and qualified candidates. Enthusiast Gaming will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Enthusiast Gaming staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

For more information about us, please visit www.enthusiastgaming.com.

LI-#Hybrid

Enthusiast Gaming

Suffolk Center for Cultural Arts

110 West Finney Avenue

Suffolk, Virginia 23434

Job Description: Performing Arts Manager

Summary: The Suffolk Center for Cultural Arts is now accepting applications for the position of Performing Arts Manager. This is a full-time position with benefits.  The Performing Arts Manager oversees all performances at the Suffolk Center. Working closely with the Executive Director and Creative Director, this position oversees the box office and ticket sales, technical and artistic operations, and theater management. This is an exciting opportunity for a creative professional who has a passion for engaging the community through the performing arts. This position reports to the Creative Director.

Job Responsibilities:

• Oversees all performances held at the Suffolk Center.

• Develops and manages season calendar with the Creative Director.

• Develops and tracks season/annual budget and develops budgets and financial reports for individual performances.

• Ascertains theater needs, including lighting, sound, seating, and other equipment, and capital needs.

• Identifies, schedules, and books diverse performers aligning with the Center’s mission, serving as primary liaison with artists/managers/agents, securing riders, overseeing contracts, assisting with production and back-line details, and overseeing tech needs all while working within a set budget. Serves as blockhead as needed to collaborate with presenting partners.

• Oversees all artist hospitality (including meals and hotels), meet and greets, concessions, and merchandise sales.

• Acts as house manager day of show, or coordinates house manager.

• Hires, supervises, and coordinates with box office and technical staff, including technical director, lighting and sound engineers, and technician assistants.

• Oversees box office and ticket sales.

• Works with marketing and development staff to promote performances at the Suffolk Center. Gathers all necessary marketing and showcase materials from agents and artists, and coordinates audience development initiatives.

• Works to secure performances for Student Matinees and other programs involving community and local school participation.

• Manages and oversees the Community Theater program in tandem with the Creative Director.

• Works with finance staff to ensure timely and accurate payment of all performers, technical staff, and other vendors related to performances.

• Works with facilities staff to ensure the safety of guests, staff, and performers within the theater, and to ensure the professional appearance of theater facilities.

• Participates as part of the creative team across the Suffolk Center, working with education and gallery staff. Integrates performing arts programs with visual arts and educational endeavors at the Center.

• Works with the Executive Director, development staff, marketing staff, and others to support fundraising efforts for programs to ensure the financial sustainability of the Center.

• Assists with special events/fundraisers at the Center when needed.

• Creates monthly board report of programming for the Creative Director.

• Execute other responsibilities as determined by the Creative Director.

Qualifications:

• Background or in-depth knowledge of at least one form of performing arts, such as music, dance, and/or theater.

• Though not required, demonstrated experience working in a theater or performing arts facility is a strong plus, including experience in ticketing, box office management, and/or theater equipment and systems.

• Experience in and understanding of working with entertainment contracts along with strong negotiating skills.

• At least one year of management experience, including experience supervising staff.

• Excellent written and verbal communication skills.

• Demonstrated organization and time management skills.

• Flexible, practical, creative approach.

• Excellent customer service and interpersonal skills, including an ability to build relationships with artists, community partners, customers, clients, sponsors, and donors.

• Basic knowledge of marketing concepts and fundraising is a plus.

• Financial acumen, including the ability to create a budget and track expenses and sales.

• Proficiency with Microsoft Office.

• Associate or bachelor’s degree is preferred, but commensurate experience will be considered.

• Commitment to diversity, inclusion, and the Center’s mission for promoting the arts in Suffolk.

This is a full-time, permanent position within the Suffolk Center, budgeted for 40 hours per week. Evening and weekend hours will be required for performances, receptions, and special events. Benefits for this position include medical and dental insurance; paid time off for vacation, sick time, holidays, and more; and an employer match toward a SIMPLE IRA retirement plan.

To apply: Please send your cover letter and resume to [email protected].   No phone calls, please. Applications received by May 30, 2023, will receive priority consideration; however, applications will be accepted until the position is filled.  A cover letter, submitted at the time the resume is submitted, is required for applications to be considered.

About the Suffolk Center

The Suffolk Center for Cultural Arts is the premier visual and performing arts venue for Suffolk and Western Tidewater. Our mission is to cultivate and promote the creative arts for all residents and visitors through programs and education. Located in the heart of downtown Suffolk, our historic building houses a 500-seat theater, where we host concerts, dance performances, dramatic works, films, lectures, and so much more. The Suffolk Center is home to two art galleries, which host an ever-changing array of visual art exhibitions. The Center has a robust educational program and offers a multitude of classes for the community, such as dance, painting, singing, pottery, drawing, and more, and we host summer camps and send artists to local schools to bring the arts to young people. We are a nonprofit organization with a staff of 15 and dozens of volunteers. We are committed to supporting the economic vitality of Suffolk by enhancing the life experiences of our citizens and visitors.

Fulfilling our mission requires a commitment to inclusiveness in every aspect of our organization—our programming, operations, outreach, and leadership. We recognize that we can succeed only when our organization fully reflects the richness of the communities we serve. The Suffolk Center for Cultural Arts supports diversity across all lines of difference, including race, age, economic circumstance, ethnicity, sex, range of ability, religion, sexual orientation, and gender identity/expression. We invite applicants from all backgrounds for this position.

For more information, visit our website: www.suffolkcenter.org.

Suffolk Center for Cultural Arts Foundation

Producer

Job Description:

• The Initiative is looking for an experienced Producer to join our team. Qualified applicants need to be highly organized with strong communication skills and successfully support development teams. We’re looking for someone with experience in coordinating, tracking, and managing production schedules and game features. The Producer will support cross-discipline teams of designers, artists, and engineers to ensure timely delivery.
• At the core of The Initiative, we’re about craft, storytelling, and looking ahead to the next big thing. We seek to shape the future of narrative-driven games by leveraging the most innovative tech and talent this industry has to offer. We value original, perseverant thinkers & doers who can come together as a cohesive team, capable of creating genre-defining games by being stronger than the sum of its parts.
• We welcome talent from a wide range of backgrounds both in and out of the games industry and we strive to create a respectful, inclusive environment where you can bring your best self and do your best work.
• We’re seeking collaborative problem solvers who are eager to work with this franchise. When you join our team, you join a group of developers across internal and external studios who have contributed to some of the most celebrated, critically acclaimed properties recognized for their excellence and cutting-edge technology, visuals, gameplay, and narrative.
• We are headquartered in Santa Monica and fully distributed. This is a once-in-a-career opportunity to join a studio with a great work-life balance and a talented, inclusive team working on the rebirth of a beloved, critically acclaimed franchise.

Responsibilities:

· Production support of the cross functional team, running meetings, fast tracking and ensuring things are up to date, building out deliverables and roadmaps.

Qualifications:

• 3+ years’ experience in production role in game development, experience running cross-discipline teams using both MS office as well as project management software such as Jira and ShotGrid, strong interpersonal skills with ability to collaboratively solve problems to achieve production plans.
• Strong Organization
• Time Management
• Game Scheduling Experience

Compensation:

· $33.87 – $45.16 (W2/Non-Exempt)

Cypress HCM