General Staff Jobs

Contract REMOTE Arizona

Pay $43-$45hr

M-F 40 hours per week

Creative Operations Associate Manager will oversee resources workflows across our creative teams. The ideal candidate will have a background in production, a proven track record of creating best practices for creative/production teams, strong cross-cultural communications, and the ability to prioritize and problem solve daily. The role will be to work closely with Marketing Managers, UX design, Regional Account Managers, Channel Managers, and Brand Creatives to ensure projects are properly staffed and set up for success.

A successful candidate will have the ability to anticipate the workloads based on forecasts and pull in the resources necessary to complete the projects. The Creative Ops Associate Manager will find a balance between creative needs and executional timelines to staff projects appropriately and set the team up for success.

Responsibilities:

• Maintain an accurate record of work in progress across internal creative and agency teams.
• Proven success as a Digital Asset Manager or similar in a creative production environment
• Provide regular status reports to management, including identification and escalation of project blockers, risks, issues.
• Manages tight timelines, priorities, and resource constraints; partners with department creative team to manage staffing and understand resources and timelines.
• Provides support to stakeholders through the discovery process and then develops the project plan including objective(s), requirements, resourcing, and dependencies.
• Input creative Jira tickets and manage the requests against sprint process.
• Provide daily, full-traffic management of internal creative teams.
• Provide daily workflow for Global agency approvals.
• Be the conduit for communication across teams to ensure efficient workflow.
• Reviews daily workloads of projects in queue and adjusts timelines and status of tickets as necessary.
• Communicate, as needed, updating all teams on the status of jobs and alert them of obstacles that may impede deadlines.
• Escalate roadblocks to management as necessary.
• Ensure that all pieces of the request are delivered within the expected timeframe.
• Keep tickets updated to include the most accurate information.
• Ensure creative outputs are aligned to briefs.
• Ensure final deliverables are archived within a database.

Requirements:

• 3+ years of project management experience for large-scale initiatives spanning cross-functional teams with complex deployments.
• Solid technical background, with understanding of SDLC, web technologies, implementation, and roll outs
• Ability to organize and prioritize tasks from multiple sources in a fast-paced environment, while maintaining highest quality standards
• Basic understanding of various Agile delivery methods (Kanban, Scrum, Lean)
• Familiarity with managing large scale projects using JIRA and Confluence
• Experience working with technical teams.
• Able to prioritize varying demands and multitask as needed.
• Excellent organizational skills with very high attention to detail
• Exceptional interpersonal and communication skills
• Self-motivated. Able to work independently with minimal supervision.
• Experience working in a fast-paced, deadline-driven organization.
• Highly tech literate, should be able to master software and tools quickly.
• Familiarity with the following organizational collaboration tools (SharePoint, Confluence, Jira, Jive, Workfront, Slack.)

Health and Vision Benefits offered

Calabria Group dba Dynamic Staffing Inc

Contract REMOTE Arizona

Pay $43-$45hr

M-F 40 hours per week

Creative Operations Associate Manager will oversee resources workflows across our creative teams. The ideal candidate will have a background in production, a proven track record of creating best practices for creative/production teams, strong cross-cultural communications, and the ability to prioritize and problem solve daily. The role will be to work closely with Marketing Managers, UX design, Regional Account Managers, Channel Managers, and Brand Creatives to ensure projects are properly staffed and set up for success.

A successful candidate will have the ability to anticipate the workloads based on forecasts and pull in the resources necessary to complete the projects. The Creative Ops Associate Manager will find a balance between creative needs and executional timelines to staff projects appropriately and set the team up for success.

Responsibilities:

• Maintain an accurate record of work in progress across internal creative and agency teams.
• Proven success as a Digital Asset Manager or similar in a creative production environment
• Provide regular status reports to management, including identification and escalation of project blockers, risks, issues.
• Manages tight timelines, priorities, and resource constraints; partners with department creative team to manage staffing and understand resources and timelines.
• Provides support to stakeholders through the discovery process and then develops the project plan including objective(s), requirements, resourcing, and dependencies.
• Input creative Jira tickets and manage the requests against sprint process.
• Provide daily, full-traffic management of internal creative teams.
• Provide daily workflow for Global agency approvals.
• Be the conduit for communication across teams to ensure efficient workflow.
• Reviews daily workloads of projects in queue and adjusts timelines and status of tickets as necessary.
• Communicate, as needed, updating all teams on the status of jobs and alert them of obstacles that may impede deadlines.
• Escalate roadblocks to management as necessary.
• Ensure that all pieces of the request are delivered within the expected timeframe.
• Keep tickets updated to include the most accurate information.
• Ensure creative outputs are aligned to briefs.
• Ensure final deliverables are archived within a database.

Requirements:

• 3+ years of project management experience for large-scale initiatives spanning cross-functional teams with complex deployments.
• Solid technical background, with understanding of SDLC, web technologies, implementation, and roll outs
• Ability to organize and prioritize tasks from multiple sources in a fast-paced environment, while maintaining highest quality standards
• Basic understanding of various Agile delivery methods (Kanban, Scrum, Lean)
• Familiarity with managing large scale projects using JIRA and Confluence
• Experience working with technical teams.
• Able to prioritize varying demands and multitask as needed.
• Excellent organizational skills with very high attention to detail
• Exceptional interpersonal and communication skills
• Self-motivated. Able to work independently with minimal supervision.
• Experience working in a fast-paced, deadline-driven organization.
• Highly tech literate, should be able to master software and tools quickly.
• Familiarity with the following organizational collaboration tools (SharePoint, Confluence, Jira, Jive, Workfront, Slack.)

Health and Vision Benefits offered

Calabria Group dba Dynamic Staffing Inc

Contract REMOTE Arizona

Pay $43-$45hr

M-F 40 hours per week

Creative Operations Associate Manager will oversee resources workflows across our creative teams. The ideal candidate will have a background in production, a proven track record of creating best practices for creative/production teams, strong cross-cultural communications, and the ability to prioritize and problem solve daily. The role will be to work closely with Marketing Managers, UX design, Regional Account Managers, Channel Managers, and Brand Creatives to ensure projects are properly staffed and set up for success.

A successful candidate will have the ability to anticipate the workloads based on forecasts and pull in the resources necessary to complete the projects. The Creative Ops Associate Manager will find a balance between creative needs and executional timelines to staff projects appropriately and set the team up for success.

Responsibilities:

• Maintain an accurate record of work in progress across internal creative and agency teams.
• Proven success as a Digital Asset Manager or similar in a creative production environment
• Provide regular status reports to management, including identification and escalation of project blockers, risks, issues.
• Manages tight timelines, priorities, and resource constraints; partners with department creative team to manage staffing and understand resources and timelines.
• Provides support to stakeholders through the discovery process and then develops the project plan including objective(s), requirements, resourcing, and dependencies.
• Input creative Jira tickets and manage the requests against sprint process.
• Provide daily, full-traffic management of internal creative teams.
• Provide daily workflow for Global agency approvals.
• Be the conduit for communication across teams to ensure efficient workflow.
• Reviews daily workloads of projects in queue and adjusts timelines and status of tickets as necessary.
• Communicate, as needed, updating all teams on the status of jobs and alert them of obstacles that may impede deadlines.
• Escalate roadblocks to management as necessary.
• Ensure that all pieces of the request are delivered within the expected timeframe.
• Keep tickets updated to include the most accurate information.
• Ensure creative outputs are aligned to briefs.
• Ensure final deliverables are archived within a database.

Requirements:

• 3+ years of project management experience for large-scale initiatives spanning cross-functional teams with complex deployments.
• Solid technical background, with understanding of SDLC, web technologies, implementation, and roll outs
• Ability to organize and prioritize tasks from multiple sources in a fast-paced environment, while maintaining highest quality standards
• Basic understanding of various Agile delivery methods (Kanban, Scrum, Lean)
• Familiarity with managing large scale projects using JIRA and Confluence
• Experience working with technical teams.
• Able to prioritize varying demands and multitask as needed.
• Excellent organizational skills with very high attention to detail
• Exceptional interpersonal and communication skills
• Self-motivated. Able to work independently with minimal supervision.
• Experience working in a fast-paced, deadline-driven organization.
• Highly tech literate, should be able to master software and tools quickly.
• Familiarity with the following organizational collaboration tools (SharePoint, Confluence, Jira, Jive, Workfront, Slack.)

Health and Vision Benefits offered

Calabria Group dba Dynamic Staffing Inc

Contract REMOTE Arizona

Pay $43-$45hr

M-F 40 hours per week

Creative Operations Associate Manager will oversee resources workflows across our creative teams. The ideal candidate will have a background in production, a proven track record of creating best practices for creative/production teams, strong cross-cultural communications, and the ability to prioritize and problem solve daily. The role will be to work closely with Marketing Managers, UX design, Regional Account Managers, Channel Managers, and Brand Creatives to ensure projects are properly staffed and set up for success.

A successful candidate will have the ability to anticipate the workloads based on forecasts and pull in the resources necessary to complete the projects. The Creative Ops Associate Manager will find a balance between creative needs and executional timelines to staff projects appropriately and set the team up for success.

Responsibilities:

• Maintain an accurate record of work in progress across internal creative and agency teams.
• Proven success as a Digital Asset Manager or similar in a creative production environment
• Provide regular status reports to management, including identification and escalation of project blockers, risks, issues.
• Manages tight timelines, priorities, and resource constraints; partners with department creative team to manage staffing and understand resources and timelines.
• Provides support to stakeholders through the discovery process and then develops the project plan including objective(s), requirements, resourcing, and dependencies.
• Input creative Jira tickets and manage the requests against sprint process.
• Provide daily, full-traffic management of internal creative teams.
• Provide daily workflow for Global agency approvals.
• Be the conduit for communication across teams to ensure efficient workflow.
• Reviews daily workloads of projects in queue and adjusts timelines and status of tickets as necessary.
• Communicate, as needed, updating all teams on the status of jobs and alert them of obstacles that may impede deadlines.
• Escalate roadblocks to management as necessary.
• Ensure that all pieces of the request are delivered within the expected timeframe.
• Keep tickets updated to include the most accurate information.
• Ensure creative outputs are aligned to briefs.
• Ensure final deliverables are archived within a database.

Requirements:

• 3+ years of project management experience for large-scale initiatives spanning cross-functional teams with complex deployments.
• Solid technical background, with understanding of SDLC, web technologies, implementation, and roll outs
• Ability to organize and prioritize tasks from multiple sources in a fast-paced environment, while maintaining highest quality standards
• Basic understanding of various Agile delivery methods (Kanban, Scrum, Lean)
• Familiarity with managing large scale projects using JIRA and Confluence
• Experience working with technical teams.
• Able to prioritize varying demands and multitask as needed.
• Excellent organizational skills with very high attention to detail
• Exceptional interpersonal and communication skills
• Self-motivated. Able to work independently with minimal supervision.
• Experience working in a fast-paced, deadline-driven organization.
• Highly tech literate, should be able to master software and tools quickly.
• Familiarity with the following organizational collaboration tools (SharePoint, Confluence, Jira, Jive, Workfront, Slack.)

Health and Vision Benefits offered

Calabria Group dba Dynamic Staffing Inc

This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User, and IT Service Management. It’s our goal to always provide an engaging, relevant, and simple experience for our customers. The Senior Technical Product Manager is part of the End User Infrastructure and Collaboration (EUIO) team, and reports to Senior Manager, Collaboration Solutions. This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment.

Responsibilities & Accountabilities:

• Defines the product delivery roadmap and key landmarks, directing the team on execution and delivery
• Accountable for the overall quality of product or platform implementations, ensuring they are delivered on time and on budget
• Manages a diverse set of partners, both in the corporate and global setting
• Serves as a point of contact when preparing parts of the company for new system implementations or enhancements
• Communicates regular status updates to executive leadership, highlighting key achievements as well as calling out any risks/issues
• Collaborates with the broader team on finding the root cause and solving for often complex issues
• Handle any service issue escalations or outages, working with the support provider to resolve service or support issues
• Be the liaison between markets and End User Infrastructure and Operations team for service with Microsoft 365
• Be the global messaging lead for McDonald’s. Ability to build roadmap for the global messaging environment (application SMTP, corporate messaging, and security on the messaging environment)
• Domain expert for Exchange Online, Exchange On-premises, Exchange hybrid environments, Messaging security, SMTP services in McDonald’s.

Qualifications

Basic Qualifications

• Willingness and ability to live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family.
• Demonstrated ability to work across a large set of internal customers in technical and non-technical roles.
• Stakeholder Management: Managing expectations of end users and key partners from overall Collaboration Solution perspective
• Operational Excellence with key focus on SLA Management, Incident Management, Change Management, Knowledge management and Problem Management
• Ability to handle consistent cross-collaboration and scope definition, thriving in ambiguity.
• Someone willing to learn and have engaging dialogue on the merits of a system.
• Self-motivated, customer and delivery focused with the ability to convey thoughts and ideas clearly and effectively in written and verbal form and have the skills for problem solving
• A great teammate comfortable with collaborating outside of reporting lines
• Has a service-oriented mentality and knows what makes for good user experience

Preferred Qualifications

• 5+ years of Product Management experience
• 5+ years working with Microsoft 365 Exchange experience
• 5+ years working with Messaging security product such as Proofpoint and Ironscales
• 5+ years working with SMTP services such as Mailjet/Mailgun
• 3+ Years working with Intune MDM/MAM, Conditional Access experience
• Experience in deploying services globally
• Vendor Management Skills

Experience

• 8+ years of relevant work experience and a Bachelor’s degree or 6+ years relevant work experience and a Master’s degree.
• Experience leading teams of employees on large-scale system implementations.
• Experience with architecting, engineering, implementing and operating Exchange Online, Exchange On-prem, Exchange hybrid environments, Messaging security and SMTP services
• Knowledge of messaging protocols, SMTP, HTTP, MAPI, etc. and TLS business partner setup, DKIM, DMARC, SPF, etc.
• Staying up to date with the emerging capabilities of Microsoft 365

Additional Information

McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact [email protected]

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

McDonald’s

Marketing Manager

Permanent/Full Time

Redwood City CA (HYBRID)

Benefits:

• Competitive salary based on experience
• Opportunity to create impact in a high growth startup environment
• Employee healthcare benefits includes medical, dental, vision insurance
• Paid time off
• Employee Referral bonus
• Monthly team-building activities and happy hours
• Stock in an early-stage fast-growing startup company

You will be responsible for developing content and supporting marketing campaigns, creative messaging, and managing the brand across the entire user journey and all marketing channels. You will work closely with the internal creative team to manage briefs, plan messaging, and develop insights to drive user engagement. You will strive to produce great work that delivers on our brand stories and be responsible for helping build brand consistency across the organization.

Responsibilities:

• Work closely with sales and marketing teams to identify our target email audience and grow our email list, using particularly placed sign up forms and gated content throughout the larger website
• Design and implement direct email marketing campaigns. This includes (but is not limited to) developing copy and subject lines, designing email templates, building email lists, and more.
• Manage and report on email marketing campaigns and results; use results to determine ROI, make suggestions for improvements, and establish best practices
• Ensure prompt, accurate, and error-free communication with customers to build loyal relationships and minimize unsubscribes
• Work with leadership to determine goals; report on sales revenue generated from email marketing efforts
• Maintain email database
• Upgrade email sends through sourced graphics, customization, calls-to-action, and additional advanced features
• Ensure emails follow industry standards and privacy policies

Requirements:

• 1-3 years of lifecycle or customer marketing experience preferably in the tech, mobile app, or gaming industry.
• You’re entrepreneurial. You’re a self-starter, and ambiguity or lack of process don’t get in the way of getting things done.
• An excellent writer. You should love bringing ideas to life with just the right words.
• Expertise managing end-to-end engagement campaigns.
• Track record of building and executing data driven marketing campaigns across various communication channels.
• Familiarity with A/B testing, experiment design, and marketing campaign analysis.
• Strong project management and planning skills.
• Proficiency in MS Excel or Google Sheets.
• Ability to work in a fast-paced, multi-project environment.

Pikemann

Position Summary:

The Influencer Relations Manager is responsible for supporting the Director of Influencer Relations & Partnerships and managing JLo Beauty’s influencer program to scale the brand’s community. They will incorporate influencer relations strategies into large integrated programs, including digital and retail activations, social media campaigns, and events. Our Influencer programs aim to foster and build a strong, engaged brand community across paid and gifted influencers. The ideal candidate has deep knowledge of the beauty and skincare industry, including close relationships with content creators and talent management teams/agencies. They live and breathe social media and have a comprehensive understanding of the Influencer space. We are looking for someone who is deeply organized with the ability to execute month-to-month paid/organic campaigns seamlessly. The Influencer Relations Manager must demonstrate the ability to use data analytics to implement future strategies and build authentic brand relationships. This position reports to the Director, Influencer Relations & Partnerships.

Key Responsibilities:

• Concept and led organic and paid influencer strategy development for JLo Beauty, including talent recommendations, platform determination, benchmarking, messaging, and audience identification – all focused on building a brand community and engagement
• Develop, build, and strengthen influencer relationships and outreach with all tiers of Influencers
• Spearhead social campaign development – a mix of leveraging influencers and galvanizing organic brand advocates
• Collaborate with agency teams and influencers to ultimately produce high-performing content
• Plan the content and storytelling experience -develop a narrative via influencer voices across integrated channels
• Plan and coordinate influencer-created content across a brand’s social + digital ecosystem and collaborate closely with third parties to bring that content to life
• Understand various benchmarks that make someone influential for a given brand, service, category, or sector
• Understand & comply with industry regulatory and promotional rules. Abide by disclosure guidelines as set by the FTC and provide sound counsel to clients and influencers
•  Negotiate to achieve the highest and best value exchange between JL Beauty and influencers
• Manage contracting/legal, invoicing/financial execution, and data collection processes related to influencer audience and post-specific metrics
• Develop strategy and optimize paid social programs related to amplifying and/or dark/whitelisting influencer-created content
• Analyze performance metrics and translate facts to insights to determine success and provide optimization recommendations
• Partner with PR, Creative, and E-commerce teams to ensure seamless content integration
• Monitor competitive landscape to identify best practices and continuously apply to execution
• Create reporting dashboards to provide weekly, monthly and quarterly updates and annual summaries/top line takeaways; implement new ideas based on analytics
• Measure and report the performance of all social media campaigns and assess against goals (KPIs/ ROI)

Requirements:

• Beauty/wellness background a plus, with 3-5 years of experience
• BA or 4-year degree preferred
• Exude passion for relationship building and providing white glove service
• Experience strategically growing communities in the social space
• Genuine curiosity and interest in moving audiences from awareness to engagement to action across a mix of communications platforms
• Expert-level understanding of all relevant channels for consumer engagement and their role in brand and content marketing
• Experience using various influencer vetting and reporting tools (i.e. Tagger, Traackr, Creator IQ, Grin, Tribe Dynamics etc.).
• Experience working with measurement and analytics platforms such as Dash Hudson, Looker, Tableau, Google Analytics, etc.
• Developed and/or managed successful social influencer campaigns that drove fan acquisition and maintained steady engagement
• Knowledge of relevant influencers and media outlets
• Ability to work well both independently and within a team
• Ability to think strategically, apply analytics and implement tactically
• Strong management skills
• Proactive approach
• Excellent communication skills, both written and oral
• Strong project management/time management skills

Perks & Benefits:

• Medical, dental, vision, and 401K benefits
• Location: Hybrid LA candidates

JLO Beauty & Lifestyle, LLC is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

JLo Beauty & Lifestyle

Join Foodbuy as a Product Manager and unleash your passions to be creative, develop relationships, and solve complicated problems. This position offers a unique opportunity to gain exposure to and drive impactful enterprise-wide business initiatives through the management of multiple technology products. A successful candidate will focus on the delivery of business value through the build of desirable, feasible, viable, and sustainable products to achieve strategic business goals. They will partner with stakeholders to understand problem statements and develop the Product Vision, Roadmap, and Features required to meet these needs. Within their value stream, they will work closely with Product Owners and technology teams to deliver solutions.

This position is based in our Charlotte, NC office and offers a hybrid work schedule.

Responsibilities:

• Develop a thorough understanding of the product landscape, business stakeholders, and value stream to identify, develop, and effectively communicate product strategies and roadmap
• Partner with stakeholders to understand business technology needs and problem statements, building the product roadmap to achieve strategic business goals
• Collaborate with stakeholders, Product Owners, UX, Architecture and other delivery team members to translate business goals and problem statements into products and solutions
• Build epic hypothesis statements and lean business cases for approval through the lean portfolio management process to ensure the right products are being built at the right time, and the Minimum Viable Product (MVP) is measured against expected results
• Participate in Program Increment (PI) pre-planning and planning by creating, maintaining, and prioritizing feature backlogs that are aligned with the strategic roadmap
• Collaborate with other product managers to ensure alignment across products and value streams
• Get products and solutions “off the shelf” and operational within the business and ensure they are supported
• Build strong internal and external business relationships vital to the success of the product including, stakeholders, delivery teams, members, and customers
• Develop and execute customer centric product management planning and documentation, including the product roadmap, stakeholder mapping, customer journey and empathy mapping, and personas
• Partner with other product managers and delivery team members to foster ideation and innovation, encouraging the sharing of creative ideas and learnings from failures

Qualifications:

• Bachelor’s degree required
• 3+ years work-related product management or equivalent experience
• Experience with SAFe or scrum agile development methodologies
• Experience in design, development and implementation of product plans
• Experience in working with a collaborative, cross-functional team environment
• Excellent oral and written communication skills needed to communicate with various levels of the organization
• Proven ability to develop strong relationships with business stakeholders
• Proven ability to work efficiently and effectively under pressure in a fast-paced environment
• Proven business analytical capabilities to solve complex business issues
• Travel as needed (less than 25%)

Foodbuy USA

This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User, and IT Service Management. It’s our goal to always provide an engaging, relevant, and simple experience for our customers. The Senior Technical Product Manager is part of the End User Infrastructure and Collaboration (EUIO) team, and reports to Senior Manager, Collaboration Solutions. This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment.

Responsibilities & Accountabilities:

• Defines the product delivery roadmap and key landmarks, directing the team on execution and delivery
• Accountable for the overall quality of product or platform implementations, ensuring they are delivered on time and on budget
• Manages a diverse set of partners, both in the corporate and global setting
• Serves as a point of contact when preparing parts of the company for new system implementations or enhancements
• Communicates regular status updates to executive leadership, highlighting key achievements as well as calling out any risks/issues
• Collaborates with the broader team on finding the root cause and solving for often complex issues
• Handle any service issue escalations or outages, working with the support provider to resolve service or support issues
• Be the liaison between markets and End User Infrastructure and Operations team for service with Microsoft 365
• Be the global messaging lead for McDonald’s. Ability to build roadmap for the global messaging environment (application SMTP, corporate messaging, and security on the messaging environment)
• Domain expert for Exchange Online, Exchange On-premises, Exchange hybrid environments, Messaging security, SMTP services in McDonald’s.

Qualifications

Basic Qualifications

• Willingness and ability to live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family.
• Demonstrated ability to work across a large set of internal customers in technical and non-technical roles.
• Stakeholder Management: Managing expectations of end users and key partners from overall Collaboration Solution perspective
• Operational Excellence with key focus on SLA Management, Incident Management, Change Management, Knowledge management and Problem Management
• Ability to handle consistent cross-collaboration and scope definition, thriving in ambiguity.
• Someone willing to learn and have engaging dialogue on the merits of a system.
• Self-motivated, customer and delivery focused with the ability to convey thoughts and ideas clearly and effectively in written and verbal form and have the skills for problem solving
• A great teammate comfortable with collaborating outside of reporting lines
• Has a service-oriented mentality and knows what makes for good user experience

Preferred Qualifications

• 5+ years of Product Management experience
• 5+ years working with Microsoft 365 Exchange experience
• 5+ years working with Messaging security product such as Proofpoint and Ironscales
• 5+ years working with SMTP services such as Mailjet/Mailgun
• 3+ Years working with Intune MDM/MAM, Conditional Access experience
• Experience in deploying services globally
• Vendor Management Skills

Experience

• 8+ years of relevant work experience and a Bachelor’s degree or 6+ years relevant work experience and a Master’s degree.
• Experience leading teams of employees on large-scale system implementations.
• Experience with architecting, engineering, implementing and operating Exchange Online, Exchange On-prem, Exchange hybrid environments, Messaging security and SMTP services
• Knowledge of messaging protocols, SMTP, HTTP, MAPI, etc. and TLS business partner setup, DKIM, DMARC, SPF, etc.
• Staying up to date with the emerging capabilities of Microsoft 365

Additional Information

McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact [email protected]

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

McDonald’s

CalPrivate Bank is an equal opportunity employer, committed to diversity, equity and inclusion!!!

Job title: Client Services Manager

Department: Coronado Branch

Reports to: Chief Administrative Officer

FLSA Status: Exempt

Job Summary: Responsible for the operational integrity of the branch, assuring that proper controls and procedures are being implemented and followed on a consistent basis. Monitors branch activity for compliance and correctness and directs follow up actions where necessary. Ensures the message of operational safety and fraud awareness is top of mind for the branch as well as clients. Understands what it means to serve the client in all ways by executing the Bank’s concierge service strategy and following its service standards.

Duties & Responsibilities:

• Oversee day to day customer and branch team activity and operations of the branch in a safe manner that will protect the bank and its customers.
• Meet and exceed customer service expectations.
• Prepare work schedules, coordinate staff coverage and assign duties to staff to ensure efficient operation of branch.
• Ensure self and staff have a thorough understanding of what is expected of them operationally including their responsibility to follow procedures, maintain the skill levels expected of them and understand signing authorities given to them.
• Expertise in all core systems and deposit documentation and financial platforms.
• Understand and execute complex entity structures and account titling.
• Achieve a minimum of ‘satisfactory’ on all audits.
• Control branch cash to meet branch needs within policy requirements.
• Responsible for self and staff development including ongoing training.
• Conduct regular (minimum of monthly) documented staff meetings to discuss policy and procedure, updates, bank focus, training, etc. Ensure takeaways from manager-level operational meetings are deployed to teams.
• Responsible for hiring, promotions, terminations, performance appraisal and salary administration.
• Regularly coach team members to increase knowledge, improve skills, increase productivity, improve communication, maintain accountability, etc.
• Ensure the branch team follows all fraud related directives and communication.
• Establish and maintain the highest level of communication and collaboration with the Market Leader (or equivalent); work together to prioritize and execute on production to achieve the highest level of client service.
• Perform other duties as assigned or needed including but not limited to client outreach and participation in bank initiatives.

Required Qualifications:

• Minimum 5-7 years of banking management and operations experience and has previously held a CSM or Assistant Branch Manager position for 2-3 years.
• Seasoned banker who understands how bank branches operate, what is required to run commercial bank branch operations and possesses in depth knowledge of Bank policies and procedures and applicable regulatory compliance.
• Strong knowledge of Bank Audit procedures.

Competencies:

• Exceptional verbal and written communication skills
• Technical Skills
• Problem Solving
• Business Acumen
• Strategic Thinking
• Judgment
• Team Work
• Managing Others
• Managerial Courage

Physical Demands:

• Regularly required to talk or listen
• Frequently required to use hands and fingers to handle or feel, reach with hands or arms.
• Required to sit for long periods of time
• Occasionally required to stand and walk
• Occasionally required to lift up to 25 pounds
• Specific vision abilities required by this position include close vision and the ability to focus.
• Employee may be required to travel occasionally

CalPrivate Bank