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Job Title: Social Media Manager

Department: Publishing Strategy Team, Communications

Reports To: Senior Director Social Media & Influencer Relations

FLSA Status: Exempt

Location: El Segundo, CA

Job Summary:

Square Enix is seeking a Social Media Community manager to create and execute community building and social media engagement plans for assigned games in the Square Enix brand portfolio. We are looking for someone who can actively engage, manage, and retain community for our brand channels. They will also act as a community engagement specialist through our brand’s defined voice by executing content themes, actively replying to the community, offering solutions and mediating conversations on various social networking sites.

This role reports to the Sr Manager, Social Media

Responsibilities:

  • Engage with the Square Enix online community, moderate and respond to comments and requests in a timely manner across established and emerging platforms
  • Craft engaging and informative content and social media tactics that connect fans with our games and foster meaningful engagement. These tactics should directly align with our global marketing and studio social media plans
  • Manage a comprehensive social content calendar, assisting with copywriting and editing, and scheduling posts across platforms
  • Meaningfully communicate and interact with our fans daily to elevate UGC and impactful commentary.
  • Provide support on our video and streaming content with either on-camera or back-end support
  • Summarize and report community feedback to relevant internal stakeholders, placing a focus on key community leaders and trendsetters
  • Utilize social analytics tools like Talkwalker, Facebook Insights and others to evaluate results and insights that will inform future activities. Be responsible for development beat based reports to key stakeholders
  • Partner with internal global Square Enix teams including Marketing, PR, Customer Support, Licensing, and Digitald Channel to execute tactics requiring alignment with our internal partners
  • Monitor the evolution of social media in the gaming and entertainment industry to share trends across our team and the marketing and studio organizations.

Knowledge and Experience:

  • Bachelor’s (BA) degree preferred in journalism, communications or marketing.
  • Minimum of 2-3 years of related experience in Social Media and community management.
  • Gaming or entertainment industry experience preferred.
  • Experience working with cross-functional teams to build consensus and strategic alignment.
  • A passion for gaming.
  • In depth understanding of the Facebook, Twitter, Instagram, and TikTok channels and knowledge of best practices for each platform

Competencies, Skills and Attributes:

  • Interpersonal relationships and cooperation
  • Communication – verbal and written
  • Project management
  • Problem solving and analytics skills
  • Quality – High attention to detail
  • Organization and prioritization
  • Attendance and punctuality
  • Adherence to policies

Square Enix America

Location: Location: Culver City

*** Must be able to be onsite Tues/Wed/Thurs

Pay Rate: $90-95/hr depending on experience

Benefits: Medical, Dental, Vision & 401k and more

Duration: 3-month contract (potential option to extend)

Planet Technology is looking for a HYBRID Social Media Manager to join our well-known technology client.

You are an extraordinary leader who is highly plugged into the internet and popular culture. You keep your finger on the pulse of conversation across entertainment, pop culture and brands. You know what it means to listen, participate, and spark thoughtful discussions with fans. You are a seasoned storyteller and creative visionary with a cutting edge understanding of the internet, memes, and zeitgeist content — who can also demonstrate real ROI. As an insights-led lead, the ideal candidate for this role has a keen interest in sci-fi and dramas, with the ability to scale strategies for international audiences and themes. As a part of the broader Marketing Organization, our team’s purpose is to build big fandoms and love for our brand, titles, talent, and our fans.

Key Qualifications:

  • 10+ years working on broad, multi-platform marketing campaigns and delivering world-class campaigns with big impact (reach and engagement)
  • Experience working within the Entertainment industry and/or highly consumer-centric brands with success in the social space
  • Fluent in Social Media best practices. You know what works across various social platforms and have experience in multichannel distribution efforts
  • 10+ years of social media and campaign management, publishing, writing and content creation required (brand or agency).
  • Excellent communicator, strategist, and creative
  • Highly driven self-starter who is proactive and has a good sense of prioritization and the ability to move large amounts of work in a fast-paced environment.
  • Pioneering Spirit and highly collaborative – loves working with others and isn’t afraid to lead or follow or to take smart risks and judgment calls to push high-impact work forward.
  • Experience working directly with talent and creators and is skilled in pitching, presenting, and reading the room.
  • Heavy experience leveraging social analytics to derive data-driven insights to create innovative and relevant content
  • Scrappy self-starter that is well-seasoned in utilizing publishing tools, social listening programs, and owned creation/production apps like Keynote, Numbers, and Pages
  • Excellent networker with the ability to build strong relationships cross-functionally across a highly matrixed organization.
  • Thrives in a changing environment

Responsibilities:

  • Responsible for identifying and communicating social goals, plans, and creative direction to a cross-functional title team.
  • Manages series and multi-title social campaign strategy inclusive of audience targeting, editorial planning, and social creative development across paid/owned/earned distribution for both internal and external partners
  • Ensures brand consistency in marketing, messaging, and creativity across lines of business
  • Uses social analytics tools to inform strategy and iterate on creative — monitoring competitor activity and ensuring brand safety.
  • Develops core insights and reports based on key KPIs and success metrics
  • Works with marketing teams across the business to educate and integrate social media into all relevant marketing efforts. Providing training, and guidance to the individual lines of business to ensure a common language is established for social success.
  • Works cross-functionally with the Events Team, PR, Talent Relations, Ecosystem, and Partnerships to craft marketing and distribution strategies for cultural social activations Leading communication with international marketing leads on social marketing strategy and best practices
  • Working with Marketing and Communications, Privacy, and Legal teams to ensure alignment with company-wide best practices and policies.

Planet Technology

【About Tencent】

Tencent is a world-leading internet and technology company that develops innovative products and services to improve the quality of life of people around the world. Founded in 1998 ,our guiding principle is to use technology for good.

We are not only a major video game publisher in the world, we also produce other high-quality digital content, enriching interactive entertainment experiences for people around the globe. We offer a range of services such as cloud computing, advertising, FinTech, and other enterprise services to support our clients’ digital transformation and business growth.

【Level Infinite】

Level Infinite is a global gaming brand dedicated to delivering high-quality and engaging interactive entertainment experiences to a worldwide audience, wherever and however they choose to play. It operates from bases in Amsterdam and Singapore with staff around the world. To learn more about Level Infinite, visit www.levelinfinite.com, and follow on Twitter, Facebook, Instagram and YouTube.

Responsibilities:

1. Keep up-to-date with the latest developments in AI-generated models and products both domestically and internationally. Conduct market research and trend analysis of AIGC technology products and applications in a timely manner.

2. Responsible for the application and implementation of AIGC technology in the gaming industry. Based on an understanding of the gaming business and evaluation of AIGC’s various model capabilities, develop reasonable and comprehensive application plans, plan strategic paths, coordinate resources, and ensure high-quality project implementation.

3. Develop data and technical specifications for AIGC-related products in the gaming industry, design scenario-based application plans, and provide exhibition and operational plans.

Requirements:

1. Bachelor’s degree or above, computer science or related majors preferred, with more than 3 years of experience as a product manager in AI (CV, speech, NLP, KG, etc.), machine learning, or related fields.

2. Solid product foundation, rich experience in AI product design, application, and project implementation.

3. Familiar with AI technology and machine learning/deep learning model development full-chain process technology, with a full understanding of the technical development trends in the AI industry (especially in the LLM, AIGC direction).

4. Have clear logical thinking and expression ability, good team cooperation spirit, able to integrate various resources to achieve product goals, innovative spirit, and strong sense of responsibility and execution.

5. Passion for the gaming industry, with some knowledge of gaming operations, development, technology, etc., and familiar with art/technical art/3D modeling/animation special effects production, computer graphics and other related content.

Bonus Points:

1. Understanding of AI technology: familiar with AI basic capabilities and mainstream algorithms, and has an in-depth understanding of the technical principles, capability boundaries, and application scenarios of at least one AI capability.

2. AI application project experience: has experience in AI product application projects, including but not limited to intelligent customer service, intelligent dialogue, search recommendation, virtual humans, etc., especially practical experience in using AIGC-related technologies to improve game art industrial pipeline efficiency.

[DEI Statement]

Diversity, Equity & Inclusion at Tencent:

Diversity, equity and inclusion are important, interdependent components of our workplace. As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

Tencent

NBC News Public Relations Assistant

New York, NY

About Us

NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. It is the policy of NBCUniversal and NBCUniversal’s affiliated businesses to consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law.

Role Summary/Purpose:

This position is for the Public Relations Assistant is to provide administrative and communications support to the MSNBC Media Relations team.

Essential Responsibilities:

● Perform administrative support tasks, including managing press lists, coverage documents, team calendar, team meeting schedules, bios and headshots and other assignments as required

● Assist department on research projects, transcribing interviews and other assigned press projects

● Continuous monitoring of all press clippings – spanning all print/online to TV/audio – related to MSNBC and the industry each day

● Compile daily clips for executives and talent

● Main contact for all program schedules, listings, and changes

● Fulfill all press related requests

● Assist with staffing press events and support the team in breaking news situations and special events

● Facilitate NBCU News Group Speakers’ Bureau requests

● Note: This position will at times require late night and after-hours work.

Basic Qualifications:

● Must have a bachelor’s degree from an accredited university

● Must have at least 1 year experience interning in communications or public relations

● Must be proficient in Microsoft Word and have basic computer skills

Desired Characteristics:

● Excellent organizational skills

● Excellent inter-personal skills

● Possess good verbal skills and written abilities

● Should be able to work well in a fast-paced environment and meet crucial deadlines

● Understanding of television or news business helpful

● Knowledge of online technology useful

● Highly proficient in time management and communication

NBCUniversal

Position Summary

**Candidate must be in the Mountain View or LA office 3 days a week, no remote at this time**

The Samsung global services team is responsible for driving Smart TV and mobile services businesses by building intelligent, integrated, cross-platform services that delight and entertain users.

Samsung TV Plus is Samsung’s direct-to-consumer OTT video service featuring ad-supported linear channels and ad-supported VOD. In the US, TV Plus launched in April 2018 and is currently available on 2016-23 model Samsung Smart TVs, recent Galaxy mobile devices, and more.

As a Product Manager for TV Plus, you will help define the vision for the service, with a high degree of day-to-day ownership over critical features that shape the viewer experience. The role demands a mix of great technical depth, principled thinking and well-honed product judgment. TV Plus is in the midst of an exciting period of growth and development, and seeks an experienced Product Manager who will drive evolution of the product during this critical phase.

Role and Responsibilities

  • Understand and articulate viewer needs, build associated business cases and prioritize product requirements; synthesize data from various sources to inform product decisions, alongside with good intuition and prior experience
  • Coordinate and synchronize product initiatives across different internal efforts by establishing shared vision and building consensus on common components
  • Communicate product plans, benefits and results to all audiences — internal teams and external partners

Skills and Qualifications

  • Bachelor’s degree, preferably in a computer science, engineering, science or math
  • MBA or Master’s degree a plus
  • 6+ years of total relevant experience, ideally of which at least 1-2 year of consumer-facing OTT video streaming product management experience with a track record of building and launching successful products
  • Experience with prototyping and other creative ways to gather direct feedback early in the product development process
  • Experience with Gracenote, and other similar content metadata services.
  • Experience with recommendations and/or personalization.
  • Experience with platform search functionality.
  • Proven analytical and quantitative skills; ability and passion to use hard data and metrics to back up product decisions
  • The ability to manage chaos, ambiguity and complexity, in a detailed, organized way
  • Solid knowledge of best practices and trends among OTT video streaming products
  • Excellent verbal and written communication skills; must be able to influence others
  • Self-starter with an insatiable will to get stuff done

Compensation for this role for a candidate based in California is expected to be between $[120,000] and $[165,000] plus bonus, but may be higher or lower in other regions due to geographic differentials in the labor market. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.

Life @ Samsung – https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung – https://www.samsung.com/us/careers/benefits/

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

COVID-19 Vaccine Mandate

Samsung Electronics America requires all employees to be fully vaccinated against COVID-19, unless a medical or religious exemption, or an exemption required under state/local law, is approved. Offers of employment are contingent upon proof that a candidate is fully vaccinated or qualifies for an exemption. More details on how to apply for an exemption are provided after the application process is complete.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [email protected] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Samsung Electronics America

Qualities / Experience We’re Seeking

We believe the right individual will have the following skills and experience in order to be successful in this role:

  • 5+ years of experience in the Media and Entertainment industry, working in content management systems, QC and content distribution workflows
  • Strong project management skills and capacity to manage multiple concurrent projects
  • Knowledge of common digital media formats, standards and codecs – Video, Audio, Captions, Images & Metadata (e.g. M3U8, MP4, .mov, etc.)
  • Comfortable working in Atlassian products (Confluence and Jira)
  • Understanding of Amazon Web Services and Glacier Storage
  • Knowledge of JSON and XML files
  • Experience working with cross-functional teams
  • Intermediate knowledge of Excel and Google Sheets

Excellent communication skills and an ability to lead projects independently

Responsibilities Include:

This is a critical role with a wide range of responsibilities, including:

  • Act as the primary point of contact for all asset management requests
  • Assist with library curation and normalization projects
  • Manage content ingest queue and ensure that all errors are resolved in a timely manner
  • Audit and maintain quality control of all library content
  • Planning and coordination for various content related projects
  • Interface with content partners and labs within technical onboarding efforts
  • Escalation point for all internal Content Ops QC needs
  • Flexibility with shift start times when interfacing with International Content Operations teams
  • Assist with updating and maintaining User Guides and Workflow documentation.
  • Insight Global

    The Role

    Gorilla Commerce is seeking a highly motivated and organized self-starter to join our team as Associate Manager, Creative Marketing. In this role you work closely with graphic designers, photographers, marketing, and advertising to help bring our products and brands to life and drive revenue and positive consumer reviews.

    What You’ll Do

    · Support the creative team in developing and maintaining innovative product listings.

    · Craft product listing copy that aligns with our brand guidelines and engages our end consumer.

    · Collaborate with graphic designers and cross functional teams to develop creative assets.

    · Use existing marketing and creative technology, tools and processes to execute day to day creative, content and production projects.

    · Assist in the planning and execution of photo shoots.

    · Support marketing initiatives across multiple platforms.

    · Ensure color accuracy across all product listings.

    · Manage workflow across multiple projects at once.

    Skills & Qualifications

    · Working knowledge of creative marketing processes

    · Bachelor’s degree in marketing or related field

    · 1-2 years of experience or strong internship in marketing or creative

    · Proven project management ability

    · Highly organized with ability to juggle multiple priorities at once

    · Strong attention to detail and eye for color/design

    · Proficiency in Microsoft Office

    · Excellent interpersonal and communication skills

    · Familiarity with Amazon Marketplace or experience in a consumer goods environment a plus

    · Experience with Adobe Illustrator and Photoshop a plus

    Gorilla Commerce

    ****This role is 3x a week onsite in Wayne, NJ.****

    The Online Reputation Manager will be responsible for managing and supporting many key functions and activities within the Omni-Channel Digital Marketing team. The position has a strong concentration on social media including customer care, community management, online reputation management as well as planning, implementing and monitoring the company’s social media strategy in order to drive online presence and reinforce brand awareness.

    Responsibilities include, but are not limited to:

    Social Media:

    • Collaborate with PR, Content Marketing, Creative, Events, Product, and Talent Acquisition teams to create, support, and execute social media content and campaigns that support the overall goals of the company.
    • Participate in campaign creation and help distribute customized creative and content across all social media channels.
    • Stay up-to-date with changes in all social platforms ensuring maximum effectiveness.
    • Assist with compiling social media performance results and reports.
    • Handle competitive analysis, ongoing marketing research and analysis relevant to social media and digital marketing.
    • Keep abreast of latest developing trends and insights to ensure best-in-class strategy and approach.
    • Participate in team brainstorms to discuss how insights translate into actionable brand and social media execution.

    Customer Care:

    • Manage the entire social media customer care channel across all of social media platforms by effectively monitoring customer inquiries across social media channels and responding to inquiries promptly.
    • Work directly with key stakeholders in Legal, Compliance, Risk, Customer Service and various lines of business to ensure all social media customer care requests and responses are triaged, handled, entered into a tracking system and resolved/closed.

    Online Reputation (ORM) & Community Management:

    • Work closely with team members to set up a review and ratings platform establishing integration within the online channel and digital ecosystem.
    • Responding to reviews/questions/comments that appear on third-party sites.
    • Via Social Listening tools, track social media alerts and mentions of our brand, products, and public-facing staff. Utilize social listening tools to analyze data trends and report on product and promotional insights to cross-functional teams.
    • Interact and respond to social media messages, mentions and tags in an effort to drive community engagement and brand/product conversations.

    Required Skills:

    • Keen understanding of popular social media networks (Facebook, LinkedIn, YouTube, Instagram, Pinterest, Twitter) and social media content/monitoring tools (i.e., Social Studio, Likeshop, Hootsuite or similar systems).
    • Excellent interpersonal, verbal and written communication skills, including eye for visual.
    • Self-starter and a detailed-oriented team player with creative problem-solving skills.
    • Ability to conduct market research and demonstrate analytical skills (Google Analytics knowledge a plus).

    Required Experience:

    • Bachelor’s degree in Marketing, Communications or related field and a minimum of 3 years’ professional experience in social media marketing or related field required.
    • Minimum 3 years’ experience working in a social media community management or customer service capacity is preferred.

    Robert Half

    Global affordable luxury brand, Naked Wardrobe, is seeking a highly creative Social Media Manager to oversee innovative content to drive sales, build brand awareness and increase customer engagement. This role requires creative copywriting, content ideation and execution, multi platform strategy planning and conversion analysis. 

     

    Responsibilities:

     

    ●     Ideate and execute an innovative and brand-aligned social content strategy across multi-platforms (IG, FB, TikTok, Pinterest, SnapChat, etc)

    ●     Create and execute a timely and impactful social media content calendar that incorporates highlights from merchandising, key product launches, PR moments, marketing events and other monetizable brand moments.

    ●     Manage performance analytics and reporting focused on audience demographics, engagement metrics, social media campaigns, and online reviews/feedback and overall social growth strategy.

    ●     Collaborate with the branding and marketing team to create inspiring offline social moments for retail and experiential marketing events.

     

    Qualifications

     

    ●     Bachelor’s degree

    ●     Minimum of 5 years spearheading social media growth for a fashion or CPG brand. (IG, FB, TikTok, Pinterest, SnapChat, etc)

    ●     Experience managing content/marketing calendars, scheduling, community moderation and social analytic skills

    ●     Excellent copy-writing skills

    ●     Ability to identify and produce creative content

    ●     Proven track record of innovation in setting trends in digital technologies and act proactively

    ●     Excellent communication and collaboration skills with a solution oriented attitude toward growth.

    ●     Must reside in or near Los Angeles.

    Naked Wardrobe

    The ideal candidate will create and maintain a strong online presence for our company. They will implement online marketing strategies through social media accounts in an effort to increase brand awareness. Additionally, this individual will understand the target audience and create an appropriate strategy to reach this group.

    Social Media Coordinator

    Job Summary:

    The Social Media Coordinator will support the Social Media Managers in increasing traffic to the Scrub Daddy website and social platforms while increasing loyalty with our consumers and is responsible for distributing and creating all Scrub Daddy Social Media content across social platforms.

    Supervisory Responsibilities:

    · None.

    Duties/Responsibilities:

    • Participates in designing and implementing social media strategies to align with business goals.
    • Follow specific objectives and report on ROI.
    • Generate, edit, publish, and share engaging content daily (e.g., original text, photos, videos, and news)
    • Monitor SEO and web traffic metrics.
    • Collaborate with other sales and customer service teams to ensure brand consistency.
    • Communicate with followers, respond to queries in a timely manner, and monitor customer reviews.
    • Help maintain social media accounts’ design (e.g., Facebook timeline cover, profile pictures, and blog layout)
    • Suggest and implement new features to develop brand awareness, like promotions and competitions.
    • Stay up to date with current technologies and trends in social media, design tools, and applications.

    Required Skills/Abilities:

    · Hands-on experience in content management

    · Ability to deliver creative content (text, image, and video)

    · Solid knowledge of SEO, keyword research and Google Analytics

    · Knowledge of online marketing channels

    · Familiarity with web design

    · Excellent communication skills

    · Analytical and multitasking skills

    · Develop and manage Influencer Partnerships

    As a Social media coordinator, we expect you to be up to date with the latest digital technologies and social media trends. You should have excellent communication skills and be able to express our company’s views creatively. Ultimately, you should be able to handle our social media presence, ensuring high levels of web traffic and customer engagement.

    Education and Experience:

    · Bachelor’s degree in Business Marketing, Communication, or related field preferred.

    · Proven work experience as a social media coordinator or related experience

    Scrub Daddy, Inc.

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