General Staff Jobs

Come Join Our Team!

Currently, we are looking for a top-performing General Manager for our Aloft Knoxville location.

We have an exciting opportunity for a General Manager looking to lead our team and provide the best service for our guests. Are you a Hotel General Manager that enjoys bringing new and creative ideas to help drive revenue and building strong relationships with guests to gain repeat business? Our ideal candidate brings a high standard of service quality along with at least five or more years of hospitality experience, preferably in a hotel management role. If this describes you, apply today!

Aloft Knoxville West is close to over 200 dining locations, shopping, and many area businesses and attractions such as Neyland Football Stadium, the Women’s Basketball Hall of Fame, and the Great Smoky Mountains.

What is in it for YOU?

All Associates:

• ON DEMAND PAY (NO FEES!) Access your pay as you’ve earned it! No cost to you!
• Vacation/ Personal days & Holiday pay
• Access Perks
• Discounts on Travel, Hotels, Food, Entertainment, Shopping, and more!
• Brand Travel Discounts for Travel and Food & Beverage
• Online Training Courses
• Referral Program and Bonus
• Direct Deposit
• Employee Assistance Program
• Associate of the Month/Associate of the Year/Service Awards

Full-Time Associates:

• Medical, Dental, Vision
• Free Basic Life & Basic Accidental Insurance
• Voluntary Life Insurance Products for Self, Spouse, and Dependents
• Day Care Flex Spending account
• Flexible Health Care Spending Account
• Wellness Program- For those who have Medical on our Anthem plan
• 401K with a Company match!
• Jury Duty Leave
• Bereavement Leave

Some Key Areas of Responsibility include:

• Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success
• Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them
• Create a budget to maximize profit margins while keeping costs in balance with guest satisfaction and quality of services
• Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel’s services and amenities
• Establish the hotel’s reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep
• High school diploma or equivalent GED
• A degree in hospitality or a related field of study preferred
• Must have at least five or more years of experience in the hospitality field
• Previous experience as a hotel manager, assistant manager, or hotel department manager required
• Demonstrate excellent organizational skills, communication skills, and problem-solving skills
• Proven customer service experience as a manager; strong guest-focused mentality
• Applicants must be able to work weekends & holidays.

As a Company, we believe the true success of our operation rests with the associates who bring life to the brick-and-mortar. A great hotel or club is created by great people who perform their job to the best of their ability and are always friendly and helpful to the guest. Our associates’ attitude is the mark that sets us apart from other management companies. As the property becomes known for its quality of service and the attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people, and this combination, in turn, yields satisfied guests.

With our commitment to an inclusive workplace, Commonwealth Hotels is an equal-opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate our associates’ unique differences because that drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

EOE/Drug-Free Workplace.

Aloft Knoxville West

SNIPES Director of Community Impact

Hybrid

We live sneakers, streetwear, and neighborhood culture! All Day! Every Day!

It’s an exciting time to be part of our growing retail company, with US headquarters in Philadelphia, PA. SNIPES is a global sneaker and streetwear retailer with almost 400 doors in Europe and over 300 doors in the US. Key brands include Nike, Jordan, Adidas, Puma, Timberland and UGGs. Our mission is to move street culture forward through our communities.

To achieve this mission, we operate as an “entertainment company with a little bit of retail”. Our customer journey starts in our communities where we support, empower, and celebrate in order to earn the right to do business there. We are deeply engrained in our neighborhoods and work with many local partners to provide experiences and tell our stories – be it at food drives, music festivals, skate tournaments, dance contests, basketball games, or in one of our 700 state-of-the-art doors. To ensure our stories have reach, we also regularly work with global partners such as our Chief Creative Office DJ Khaled, Snoop Dogg, Rick Ross, or brands such as Sony PlayStation and Sprite.

We entered the US market in 2019 through two acquisitions and have been extremely well-received by our communities, customers, and brand partners. We completed our third acquisition at the end of 2021, and in March 2022 acquired a fourth company in the US. We are geared up to invest more in our communities, our brand, and points of sale to unlock further growth across the US.

Overview: Reporting to the Vice President of Marketing, the Director of Community Impact will be the lead strategist for Community Participation Programs at SNIPES. The Director of Community Impact will be responsible for the planning, execution and budget management of the Community Participation programs at the local and national level.

Responsibilities:

• Build and maintain relationships with key local, regional, and national community leaders and executives
• Serve as the primary liaison between community leaders and ‘SNIPES’ management
• Identify, develop, and execute new Community Participation Programs that align with ‘SNIPES’ vision and community needs
• Develop a multiyear road map for the Community Participation Programs to present to leadership
• In partnership with Finance, develop and manage the full budget for the Community Department
• Sustain and monitor current Community Participation Programs; assess outcomes and goals of each program with specific performance indicators
• Collaborate with Community Council, Digital, Stores, Human Resources (SMS, Email communication)
• Present Community Participation updates and feedback to ‘SNIPES’ Community Council
• Manage Community Participation department budget, invoices, existing contracts, & negotiate contracts
• Supervise and develop the Community Participation team

Qualifications:

• Minimum 5 years of relevant experience
• Demonstrated ability of leading and developing a team
• Non-profit, community organizing, and Marketing experience required
• Retail experience a plus
• Experience with networking and building a strong pipeline of partnerships in diverse communities
• Expert knowledge of Microsoft Office
• Strong verbal and written skills; a passionate communicator
• Monthly travel required including weekends, up to 50%
• Portfolio required to present during the interview process.

Current Community Activations:

• SNIPES Serves x Young Geniuses: https://www.snipesusa.com/blog/snipes-serves-x-young-geniuses-atlanta.html
• SNIPES Serves x Crack the Code: https://www.snipesusa.com/blog/snipes-serves-crack-the-code-nyc.html
• SNIPES x Ladies of Hip-Hop: https://www.snipesusa.com/blog/snipes-x-ladies-of-hip-hop-making-herstory.html

Cultural Success Factors

• Enthusiasm for the brand
• Consumer Obsessed
• Innovative Mindset
• Collaborative nature
• Skillful communicator
• Adaptable and Flexible
• Disciplined and self-motivated

Benefits with SNIPES

• Generous Employee Discount
• Paid Holidays
• Summer Hours
• Hybrid work schedule
• PTO (Paid Time Off)
• Bonus Plan
• Affordable Health Insurance
• Retirement Contributions

Snipes USA and all its subsidiary Companies are equal opportunity employers. We will not discriminate or make hiring decisions based on race, religion, creed, color, national origin, sex, political affiliation, sexual orientation, or any other criteria that would violate any Federal or State laws

SNIPES

The Executive Director is a skilled executive with finance and budgeting experience, a strong background in healthcare administration, hospitality, condominium operations, property management, or real estate management, and sense of duty and care for the residents.

ORGANIZATION

Opened in 1997, One Kalakaua Senior Living (OKSL) is a fee-simple condominium, multipurpose senior living community that exists to support the current and enhance the future lifestyle needs of its residents. OKSL is ideally located in central Honolulu, in close proximity to the city’s most attractive dining, shopping, and entertainment venues. An elected volunteer Board of Directors composed of apartment owners governs the community, which is managed by a leadership team consisting of senior living and property management specialists. There are no restrictions on apartment purchases, however primary occupants must be 55 years or older to reside at OKSL. The community, a non-profit corporation, is entirely self-funded by the maintenance fees and club dues paid by residents.

This senior living community provides exceptional care, excellent amenities, and a unique lifestyle suited to fit the needs of residents. OKSL offers different levels of care and services that include independent, assisted living, and skilled nursing (operated by an independent contractor). A wide range of activities and programs, including fitness classes, art programs, excursions, and other activities, are presented to the residents as well as a dining facility, exercise facilities, a pool and jacuzzi.

One Kalakaua Senior Living is a licensed Assisted Living Facility and offers, for additional fees, services such as assistance with medication, bathing, meals, activities, shopping and companion care. OKSL strives to be the leader in senior living by providing a gracious, friendly, and secure residential community that offers residents and their families peace of mind through wellness and assisted living programs that support the continuum of care and ‘aging in place’.

OPPORTUNITIES

Hawaii has one of the longest life expectancies in the country and it is estimated that 30 percent of the population will be 65 years of age or older by 2030. Although there are a variety of senior living communities of different types (rental, refundable deposit), OKSL occupies a unique niche consisting of individually owned fee simple condominium apartments. This offers residents the option to own or rent their residence and take advantage of the same exceptional care, amenities, and activities.

OKSL is financially strong, with a solid balance sheet and fully funded reserves, even though occupancy has temporarily dipped during the pandemic. As the pandemic wanes and the market for senior living fully recovers, there is an opportunity to increase occupancy to its former level and reinvigorate the community.

OKSL has a dedicated staff and down-to-earth residents who have built a family-like culture. The staff are dedicated, experienced, approachable, and have built caring relationships with residents. The culture of caring at OKSL is a major selling point for potential residents and employees.

CHALLENGES

There is currently a statewide shortage of workers in healthcare and food and beverage occupations, among them certified nursing assistants (CNAs), cooks, and servers. Like many organizations, OKSL has had recent struggles with hiring and retaining entry-level employees who provide these key services.

Although OKSL has enjoyed long tenure in key leadership positions, and no departures are imminent, the incoming Executive Director will need to plan for succession. Talent development and management must be a major priority to ensure the ongoing strength of the leadership team.

During the pandemic, strict safety protocols required residents to isolate in their apartments instead of dining and attending activities in groups. After two years, some residents have grown used to dining and spending time in private instead of with the larger community. Although the staff have made efforts to rebuild participation in group dining and activities, residents have been slow to respond. A change in leadership will help to rejuvenate and reactivate the community.

POSITION

In addition to being a proven executive with strong leadership experience and financial management and budget preparation skills, the Executive Director of OKSL must embody servant leadership and compassion. As the leader of a senior living community, the Executive Director must build trust among staff and residents, nurture relationships within the community, effectively partner with external stakeholders (such as non-resident apartment owners), and exhibit empathy toward residents and staff. At the same time, the Executive Director must stay in regular and candid communication with the Board of Directors, which is ultimately responsible for the overall well-being of the community.

Strong communication and presentation skills are essential. The Executive Director must be able to present ideas clearly and persuasively to the Board of Directors and to Residents, convey important messages in writing, and educate residents on the complexities of sound long-term financial management.

Most importantly, the Executive Director must be adaptable, highly accountable, willing to be hands-on, and available outside of normal business hours as necessary.

HOW TO APPLY

Qualified applicants should submit the following, addressed to One Kalakaua Recruitment Committee, c/o Inkinen Executive Search, via email to [email protected] by June 2, 2023:

• Cover Letter – expressing the reason for your interest in One Kalakaua Senior Living, and how your skills and experiences match the Executive Director role
• Resume

For more information on this search, please visit www.inkinen.com/oksl-ed

Inkinen Executive Search

Position: Assistant Manager

Description:

Come Blaze your own way at the nation’s leading build-your-own pizza fast-casual restaurant!

Ok, here’s the deal. You can get a job anywhere, but at Blaze Pizza, you’re building your career. By becoming a Blazer, you’re joining a team that stretches around the world – a team of independent thinkers, people who understand that it’s our differences that make us stronger.

Join the Blaze family and work in an environment that encourages you to have fun, be yourself, and be financially rewarded while you build your career. Blaze Pizza is the nation’s leading fast-casual pizza concept with more than 340 restaurants across 41 states and 6 countries. Blaze Pizza is committed to delivering a one-of-a-kind Guest experience and unparalleled high-quality products. Known for its savory artisanal pizzas and customizable made-to-order menu, Blaze leads the industry in menu innovation and product excellence. Blaze Pizza is backed by private equity firm Brentwood Associates and founding investors include LeBron James, Maria Shriver, movie producer John Davis, and Boston Red Sox co-owner Tom Werner.

If you love operating successful restaurants, developing teams, and creating memorable Guest experiences, come work for Blaze.

About the Role:

The Assistant Manager (AM) position plays an integral role in contributing to the success of our company-owned restaurants. This role provides overall leadership through supporting the General Manager (GM) build a team of unmatched talent to deliver excellent product quality and industry-breaking guest service in every interaction; every shift. The AM leads by example in maximizing great guest service and running great shifts to grow the business through use of brand standards and operations excellence tools to ensure business results are achieved.

• Demonstrates leadership skills that positively reinforce the Blaze Pizza culture, communicates clearly with a collaborative mindset to resolve conflict, problem solve and influence behavior.
• Guides performance conversations and uses coaching practices with Team Members.
• Communicates performance growth and observations to the GM to support establishing a healthy bench of Team Members.
• Apply local health and safety codes, and company safety and security policies on every shift.
• Ensures safe restaurant environment conditions are met which puts guest and team safety as a priority.
• Monitors restaurant Speed with Service (SWS) and OLO performance targets every shift.
• Serves as a role model in resolving guest feedback and works to exceed guest service standards.
• Coaches team on guest feedback, product quality and speed with service opportunities.
• Communicates and schedules maintenance in the restaurant, monitors equipment cleaning schedules; coordinates facility upgrades or equipment replacement with the corporate support team.
• Manages labor and team member performance behavior observations, takes corrective action where necessary, and communicates these findings to the GM.
• Proactively assists the GM in other operations excellence tasks, as assigned.

Qualifications

• 2-4 years of operations management experience in the QSR, Fast-Casual, Casual Dining or Retail environment.
• Proven skills in employee and guest satisfaction; financial performance.
• High School diploma.
• Basic computer literacy and data analytics knowledge.
• Demonstrated track record in the manager selection, coaching and development.
• Good oral/written communication skills with exceptional team-building experience.
• Positive and energetic self-starter, with a passion for leadership.

Benefits

• Health, Dental, and Vision Insurance
• 401K with matching
• Company Paid Life Insurance
• STD & LTD Insurance
• Vacation and Sick Time
• Flexible Work Schedule

Additional Perks

• Employee meal discount
• Tuition Discount
• Exclusive Team Member Discounts – travel, entertainment, and more
• Have your birthday off!
• Referral Program
• An opportunity for development, both professionally and personally

Learn More About Us

• USA Today – “Is this America’s Best Fast-Food Pizza?”
• Business Insider – “These 25 Companies are Revolutionizing Retail”
• Bloomberg – “LeBron James-Backed Pizza Chain to Expand Outside North America”
• Business Insider – “How a pizza shop backed by LeBron James became the fastest-growing restaurant chain ever”

At Blaze, we embrace individuality and encourage our team members to showcase their unique personalities and style. As a part of our build your concept, we allow the guest to be the artist and create their dream pizza. As one of our team members, you would be the guest’s Pizza muse, inspiring them to try new topping combinations and guiding them down the line. And together, we will serve great pizza, fast-fired, made right, with a smile, in a clean and safe restaurant.

Details

Salary

• $24 – $27 / Hour

Schedule

• Full Time

Location

• 3251 20th Ave Suite 390, San Francisco, CA 94132, USA

Category

• Fast Fired

Cuisine

• Build Your Own

Blaze Pizza, LLC

Job Summary:

Bernards is seeking new, dynamic Employee-Owners who are committed to the overall Mission, Vision, and Core Values of Bernards to help build A Better Experience. Our ideal Project Manager candidate will manage all aspects of assigned project(s) from preconstruction through closeout. This includes preconstruction phase activities such as constructability reviews, value engineering, estimating, budget control, prime contract negotiation, and preconstruction schedule management. In addition, manage construction phase activities such as overall leadership, staff management, client management, project setup, risk management, document management, subcontractor buyout, schedule management, QA/QC management, change management, submittal, and RFI management, financial reporting, and project closeout.

Essential Duties & Responsibilities, including but not limited to:

• PRECONSTRUCTION: Assist in the estimating / budgeting process, perform constructability reviews, help develop and manage the value engineering process, assist in the preparation of preliminary schedules and prime contract reviews.

• CONTRACT DOCUMENTS: Clearly understand all documents that make up the “Contract Documents” and enforce/manages the documents.

• AGREEMENTS: Prepare and ensure that scope descriptions are complete, well-coordinated, and issued timely.

• SAFETY: Ensure that the project site is safe and that the Injury Illness Prevention Program (IIPP) is implemented comprehensively, and all Bernards safety procedures are being followed.

• FINANCIAL MANAGEMENT: Manage all project financial reporting processes, including overseeing all budgets, contracts, invoices, payment applications, and change order requests.

• RISK MANAGEMENT: Identify areas of risk and plans to address them. Ensure proper insurance is in place and that the project is in full compliance with all Bernards risk management policies.

• QA/QC: Manage the Bernards Quality Management Manual (QMM) outlining quality policies, standards and procedures, ensuring the project meets or exceeds the quality standards of our clients.

• SCHEDULING: Create and update the project schedule collaboratively with the Superintendent(s) to develop accurate and detailed project schedules.

• DOCUMENT CONTROL: Ensure that all document control procedures are being followed.

• REPORTING: As applicable to the project requirements, create the monthly reports for financial status, project status, schedule status, client reporting, etc.

• CLOSEOUT: Manage and oversee all closeout, including final submittals, punch list, as-builts, warranties, and final payments.

• ALL OTHER DUTIES AS ASSIGNED.

Preferred Experience, Education, and Skills:

• Bachelor of Science in Construction Management, Civil Engineering, Architectural Engineering, or related field.
• Over 7 years of construction industry experience managing projects from start-up to completion.
• DSA/Public Works experience is required.
• Project experience ranging from $30M – 80M.
• Excellent written and verbal communication skills.
• Ability to build relationships with team members, industry partners, and clients.
• Ability to efficiently manage time, workload, prioritize and maintain a sense of urgency.
• Ability to handle sensitive, confidential matters.
• High attention to detail.
• Competency in Microsoft Suite (Excel, Word, Outlook, PowerPoint), P6 Scheduling and BIM.
• Strong negotiation skills with industry partners and clients.

About Bernards

Established in 1974, Bernards is a growth-oriented Employee-Owned multidisciplinary commercial builder and construction management company delivering technical expertise and outstanding construction services to developers, corporations, educational institutions, and public agencies for projects ranging in size from $5 million to over $500 million. The most significant disciplines in which Bernards projects are focused in, Healthcare, K – 12/Higher Education, Government, Entertainment, Mixed-Use, Residential, and Retail, and more.

Aligning with our mission of building a better experience for our customers, industry partners, and Employee-Owners, Bernards continuously builds its premier contractor status by exhibiting core values of mutual respect, integrity, serving others, and continuous improvement, daily.

As an Employee-Owner, you’ll experience competitive pay and enjoy comprehensive benefits that include:

• Medical, Dental, and Health Insurance
• Stock Interest in the Employee Ownership Plan
• Health Savings Account
• Flexible Spending Account
• Employer Paid Life Insurance
• 401(k) with employer match
• Open Personal Time Off
• Sick Time
• Paid Holidays
• Tuition Reimbursement
• Employee Referral Bonus
• Employee Assistance Program
• Flexible Work Hours

Bernards is an equal opportunity employer that strives to attain and retain, top diversified talent in the construction industry. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state, or local law.

For candidates that need reasonable accommodations during the application process, or to perform essential functions of this role, please contact [email protected].

Bernards

Job Summary:

Bernards is seeking new, dynamic Employee-Owners who are committed to the overall Mission, Vision, and Core Values of Bernards to help build A Better Experience. Our ideal Project Manager candidate will manage all aspects of assigned project(s) from preconstruction through closeout. This includes preconstruction phase activities such as constructability reviews, value engineering, estimating, budget control, prime contract negotiation, and preconstruction schedule management. In addition, manage construction phase activities such as overall leadership, staff management, client management, project setup, risk management, document management, subcontractor buyout, schedule management, QA/QC management, change management, submittal, and RFI management, financial reporting, and project closeout.

Essential Duties & Responsibilities, including but not limited to:

• PRECONSTRUCTION: Assist in the estimating / budgeting process, perform constructability reviews, help develop and manage the value engineering process, assist in the preparation of preliminary schedules and prime contract reviews.

• CONTRACT DOCUMENTS: Clearly understand all documents that make up the “Contract Documents” and enforce/manages the documents.

• AGREEMENTS: Prepare and ensure that scope descriptions are complete, well-coordinated, and issued timely.

• SAFETY: Ensure that the project site is safe and that the Injury Illness Prevention Program (IIPP) is implemented comprehensively, and all Bernards safety procedures are being followed.

• FINANCIAL MANAGEMENT: Manage all project financial reporting processes, including overseeing all budgets, contracts, invoices, payment applications, and change order requests.

• RISK MANAGEMENT: Identify areas of risk and plans to address them. Ensure proper insurance is in place and that the project is in full compliance with all Bernards risk management policies.

• QA/QC: Manage the Bernards Quality Management Manual (QMM) outlining quality policies, standards and procedures, ensuring the project meets or exceeds the quality standards of our clients.

• SCHEDULING: Create and update the project schedule collaboratively with the Superintendent(s) to develop accurate and detailed project schedules.

• DOCUMENT CONTROL: Ensure that all document control procedures are being followed.

• REPORTING: As applicable to the project requirements, create the monthly reports for financial status, project status, schedule status, client reporting, etc.

• CLOSEOUT: Manage and oversee all closeout, including final submittals, punch list, as-builts, warranties, and final payments.

• ALL OTHER DUTIES AS ASSIGNED.

Preferred Experience, Education, and Skills:

• Bachelor of Science in Construction Management, Civil Engineering, Architectural Engineering, or related field.
• Over 7 years of construction industry experience managing projects from start-up to completion.
• TI experience is required.
• Project experience ranging from 200K – 15M.
• Excellent written and verbal communication skills.
• Ability to build relationships with team members, industry partners, and clients.
• Ability to efficiently manage time, workload, prioritize and maintain a sense of urgency.
• Ability to handle sensitive, confidential matters.
• High attention to detail.
• Competency in Microsoft Suite (Excel, Word, Outlook, PowerPoint), P6 Scheduling and BIM.
• Strong negotiation skills with industry partners and clients.

About Bernards

Established in 1974, Bernards is a growth-oriented Employee-Owned multidisciplinary commercial builder and construction management company delivering technical expertise and outstanding construction services to developers, corporations, educational institutions, and public agencies for projects ranging in size from $5 million to over $500 million. The most significant disciplines in which Bernards projects are focused in, Healthcare, K – 12/Higher Education, Government, Entertainment, Mixed-Use, Residential, and Retail, and more.

Aligning with our mission of building a better experience for our customers, industry partners, and Employee-Owners, Bernards continuously builds its premier contractor status by exhibiting core values of mutual respect, integrity, serving others, and continuous improvement, daily.

As an Employee-Owner, you’ll experience competitive pay and enjoy comprehensive benefits that include:

• Medical, Dental, and Health Insurance
• Stock Interest in the Employee Ownership Plan
• Health Savings Account
• Flexible Spending Account
• Employer Paid Life Insurance
• 401(k) with employer match
• Company Vehicle or Auto Allowence
• Gas Card
• Open Personal Time Off
• Sick Time
• Paid Holidays
• Tuition Reimbursement
• Employee Referral Bonus
• Employee Assistance Program
• Flexible Work Hours

Bernards is an equal opportunity employer that strives to attain and retain, top diversified talent in the construction industry. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state, or local law.

For candidates that need reasonable accommodations during the application process, or to perform essential functions of this role, please contact [email protected].

Bernards

Simpli, a woman-owned and operated company, enhances the workplace experience through on-site and virtual platforms that blend events & experiences, amenity management, wellness, concierge services and technology. We combine the power of people and technology to amplify building amenities, create memorable experiences, increase well-being, and build lasting relationships for our partners. With our reputable team and seamless technology, Simpli is on the forefront of providing clients with unique and engaging workplace experience solutions.

With our continued growth, we are excited to announce that we are hiring a Workplace Experience Manager for a new account in Boston.

Job Summary

The Workplace Experience Manager will be responsible for elevating the office experience by providing memorable hospitality experiences, developing property specific programming, creating local partnerships, and generating excitement & engagement throughout the building community. You will be the connector, experience creator, and the person everyone knows within the building. You will have exceptional skills in customer service, strong knowledge of the local community, be hospitality-focused and have strong attention to detail.

Responsibilities:

Experience, Hospitality, & Event Management

• Strategic development of ongoing calendar of events and activations to improve the tenant experience and engagement at the building. Examples include wellness programs, interactive activities, happy hours, workshops, charity initiatives and traditional social events.
• Seamless execution that includes vendor negotiations, proposals, onsite logistics, and marketing of event to maximize participation and measuring ROI using pre-determined success standards.
• Ensuring the achievement of company-wide and account specific goals & objectives for all programs, technology, services, and events.
• Playing a key role in driving recruitment of new members and retention of current members through both self-initiated strategies and brand-wide directed approaches.
• Capturing program/event feedback and data to maximize the ROI and learnings of all programs and events.
• Cultivating relationships with local businesses to expand partnerships and generate content that is desirable to client base.
• Translating experienced inter-personal communication skills to relay a welcoming presence and form relationships with individuals and groups within the building community. Project an approachable and professional image in personal appearance, manner, and demeanor. Resolve tenant challenges with professionalism and patience within a timely manner.
• Exhibiting the passion to learn the overall market dynamics, stay on trend with workplace and employee engagement best practices and impart knowledge as the workplace experience expert to your clientele.
• Demonstrating familiarity with local culture through program concepting contributions and application to execution.
• Providing boots on the ground assistance for leasing tours, broker event planning, attraction, and retention initiatives.
• Developing and managing a strong relationship with the on-site property management team for partnership and support with day-to-day activities.
• Supporting companies and individuals with Concierge Services to provide work-life balance and engagement initiatives. Services may include catering, event planning, entertainment, travel & transportation, well-being and time-saving services.
• Management of tenant engagement app to execute engagement strategies that drive adoption and engagement.
• Generating content highlighting all property events & experiences as well as custom value-add content to enhance the UX.
• Input content into app ensuring accuracy of details and style guidelines are met.
• Routinely review app for accuracy and minimum content requirements.

Marketing and Relationship Building

• Managing, nurturing, and developing a strong rapport with clients with a goal of building relationships, fostering client trust and increasing participation in programs and services.
• Consistently identifying and attracting new clients through a variety of engagement strategies, both online and offline, such as email marketing, calls and in-person meetings.
• Promoting technology, experiences, and programs with various marketing initiatives to drive tenant engagement and maintain program growth and sustainability.
• Managing procurement of marketing materials for leasing, marketing, and digital offerings

Qualifications

At Simpli we value Innovation, Well-Being, Perseverance and Empowerment. Our employees describe our company culture as positive, fun, supportive and creative. If the below qualifications sound like you, we invite you to explore joining our team:

• A Bachelor’s degree (Marketing/Hospitality a plus)
• Prior experience within the commercial real estate sector or with employee engagement a plus
• Strong computer skills (Microsoft Office Suite)
• Relationship building skills with the ability to recognize client needs and motivation
• Event management or hospitality experience a plus
• Conference center management a plus
• Ability to be creative, problem solve and deliver strong results
• Self-motivated, organized, and proactive
• Strong organizational and collaboration skills
• Ability to effectively strategize, prioritize, and execute

Benefits/Perks

Simpli recognizes the importance of work/life balance not only for our clients but for our employees as well. As a member of our team you can take advantage of:

• A Monday – Friday work schedule
• Paid Holidays
• Paid Vacation and Sick Time
• Paid Day Off for Your Birthday
• Comprehensive Medical Insurance with Employer Contribution
• Vision Coverage
• Dental Insurance
• Retirement Plan
• Life Insurance
• Accident & Sickness Insurance Plans
• Voluntary Short-term Disability
• Industry/Hospitality Perks

For more information about our company and our services, please visit:

Website – www.simpliengage.com

Facebook – www.facebook.com/simplienage/

LinkedIn – www.linkedin.com/company/simpliengage/

Instagram – @simpliengage

Simpli

We’re seeking an Operations Coordinator, Executive Briefing Center for a contract position with our multi-cloud enterprise analytics client headquartered in sunny San Diego, CA.

Role overview:

• Start: Immediate
• Duration: through end of the year (12/31/2023)
• Location: Onsite in San Diego, CA. — Must be willing to work in our San Diego office up to five days per week
• Anticipated Compensation: $27 – $34/hr W2 plus benefits. The offered compensation to a successful candidate will be dependent on several factors that may include (but are not limited to) the type and length of experience within the industry, education, etc.

About the Role:

The Briefing/Operations Coordinator will be working with a highly visible global program responsible for orchestrating successful customer and partner engagements.

S/he is responsible for ensuring the San Diego office is prepared for hosting successful briefings by working with other team members, Security, IT, Corporate Real Estate and Dining Services.

This role requires strong cross-group collaboration between various stakeholder groups, an understanding of our client’s field sales organization, as well as serving as the face of the company to customers visiting our headquarters location.

The ideal candidate is independent, requires minimal supervision, knows when to ask for help, and consistently delivers on commitments.

Requirements:

• Bachelor’s Degree (B.S./B.A.) required
• 2+ years in Sales, Marketing or Hospitality is preferred
• Prior IT/High Tech industry experience preferred
• Experience with AV technology and troubleshooting
• Strong mastery of Microsoft Office Product Suite (Outlook, Word, PowerPoint, Excel, SharePoint, Teams)
• A positive, professional demeanor with a Growth Mindset
• Keen attention to detail
• Ability to proactively offer solutions, especially when identifying problems (which is encouraged)
• Ability to take abstract details and organize them down to simple parts
• Ability to stay cool under the stress of last-minute changes (flexible & adaptable)
• Know what it means to build a personal and team brand – and protect it
• Strong communication, organizational and time management skills required

Role Responsibilities:

• Maintain a professional and inviting environment in the Executive Briefing Center (EBC)
• Manage all the logistics and hospitality aspects of the guest experience in the EBC
• Provide general administrative support of Briefing Program team and visiting customers
• Act as the greeter for all visiting guests to the EBC, while being positioned at the EBC Welcome Desk, and ensure a positive first impression of Client and the EBC
• Provide general support and initial troubleshooting for customers with questions or issues during briefings
• Provide concierge-style service to all customers; meet and greet customers as they arrive at reception and escort them to the EBC and to their briefing room (in-person or virtual)
• Provide logistical/concierge support for customers and account teams if needed including dining, transportation, lodging, entertainment
• Assist with any ad hoc customer or account team requests (local restaurants, hotels, theaters, events, etc.)
• Organize internal meetings and non-briefing events that take place in the Briefing Center
• Manage pre-engagement arrangements prior to the start of the briefing, which includes the cleaning and setup (meeting logistics – agenda, feedback forms, name tents, badges, A/V setup, pad/pen, etc.)
• Maintain and update the EBC Calendar, including schedule all engagements and events in coordination with Briefing Program Manager/Director and Briefing Consultant
• Coordinate the ordering of catering for all engagements including the setup/breakdown and cleanup
• Coordinate with Account Teams and Caterers to ensure all unique dietary/cultural needs are met with substantive options that makes their culinary experience on par with other guests
• Manage all catering procurement details (coordination for delivery, collection of receipts, and recording billing information)
• Collect any necessary information for customer engagements with account team (time, date, catering, hotels, special requests, etc.)
• Handle the distribution and collection of briefing feedback forms, including entering feedback data into the briefing management system and providing results to the account team
• Personalize customer collaterals and welcome screens
• Prepare all customer and account team name badges
• Maintain inventory of marketing collateral
• Handle updating all video displays that list customer engagements and events
• Help manage vendor relationships with catering, hotels, transportation, gifts
• Refresh coffee in briefing rooms as needed
• Prepare recurring and routine internal reports as well as disseminate monthly summaries to key stakeholders
• Maintain inventory of all supplies and customer giveaways
• Participate in regular meetings with Director to discuss upcoming engagements
• Serve as point of contact for security, facilities, A/V, etc.
• Maintain the briefing schedule and share it daily with security and lobby receptionist
• Maintain the Briefing Center Handbook to ensure it is updated by the appropriate stakeholders and to ensure consistency with other EBCs
• Handle all general administrative duties at the front desk of the EBC when guests are in the center
• Assist with other needs as it pertains to the EBC and supporting each EBC Consultant in curating a memorable guest experience

Soft Skills:

• Experience in client service, hospitality, meeting/events, conference center, or a related field
• Professional demeanor and appearance
• Exceptional people skills
• Excellent oral & written communication skills
• Ability to resolve conflicts in a professional manner without letting emotions get the best of you
• Aptitude to multi-task in a fast pace environment
• Expert organizational skills
• Understands the importance of diplomacy
• Works well under pressure
• Self-motivator and eager to learn and take on more responsibility
• Expert time management skills
• Ability to maintain and grow strong working relationships with others
• Works well in a team setting

The Carrera Agency

Simpli, a woman-owned and operated company, enhances the workplace experience through on-site and virtual platforms that blend events & experiences, amenity management, wellness, concierge services and technology. We combine the power of people and technology to amplify building amenities, create memorable experiences, increase well-being, and build lasting relationships for our partners. With our reputable team and seamless technology, Simpli is on the forefront of providing clients with unique and engaging workplace experience solutions.

With our continued growth, we are excited to announce that we are hiring a Workplace Experience Manager for a new account in Chicago.

Job Summary

The Workplace Experience Manager will be responsible for elevating the office experience by providing memorable hospitality experiences, developing property specific programming, creating local partnerships, and generating excitement & engagement throughout the building community. You will be the connector, experience creator, and the person everyone knows within the building. You will have exceptional skills in customer service, strong knowledge of the local community, be hospitality-focused and have strong attention to detail.

Responsibilities:

Experience, Hospitality, & Event Management

• Strategic development of ongoing calendar of events and activations to improve the tenant experience and engagement at the building. Examples include wellness programs, interactive activities, happy hours, workshops, charity initiatives and traditional social events.
• Seamless execution that includes vendor negotiations, proposals, onsite logistics, and marketing of event to maximize participation and measuring ROI using pre-determined success standards.
• Ensuring the achievement of company-wide and account specific goals & objectives for all programs, technology, services, and events.
• Playing a key role in driving recruitment of new members and retention of current members through both self-initiated strategies and brand-wide directed approaches.
• Capturing program/event feedback and data to maximize the ROI and learnings of all programs and events.
• Cultivating relationships with local businesses to expand partnerships and generate content that is desirable to client base.
• Translating experienced inter-personal communication skills to relay a welcoming presence and form relationships with individuals and groups within the building community. Project an approachable and professional image in personal appearance, manner, and demeanor. Resolve tenant challenges with professionalism and patience within a timely manner.
• Exhibiting the passion to learn the overall market dynamics, stay on trend with workplace and employee engagement best practices and impart knowledge as the workplace experience expert to your clientele.
• Demonstrating familiarity with local culture through program concepting contributions and application to execution.
• Providing boots on the ground assistance for leasing tours, broker event planning, attraction, and retention initiatives.
• Developing and managing a strong relationship with the on-site property management team for partnership and support with day-to-day activities.
• Supporting companies and individuals with Concierge Services to provide work-life balance and engagement initiatives. Services may include catering, event planning, entertainment, travel & transportation, well-being and time-saving services.
• Management of tenant engagement app to execute engagement strategies that drive adoption and engagement.
• Generating content highlighting all property events & experiences as well as custom value-add content to enhance the UX.
• Input content into app ensuring accuracy of details and style guidelines are met.
• Routinely review app for accuracy and minimum content requirements.

Marketing and Relationship Building

• Managing, nurturing, and developing a strong rapport with clients with a goal of building relationships, fostering client trust and increasing participation in programs and services.
• Consistently identifying and attracting new clients through a variety of engagement strategies, both online and offline, such as email marketing, calls and in-person meetings.
• Promoting technology, experiences, and programs with various marketing initiatives to drive tenant engagement and maintain program growth and sustainability.
• Managing procurement of marketing materials for leasing, marketing, and digital offerings

Qualifications

At Simpli we value Innovation, Well-Being, Perseverance and Empowerment. Our employees describe our company culture as positive, fun, supportive and creative. If the below qualifications sound like you, we invite you to explore joining our team:

• A Bachelor’s degree (Marketing/Hospitality a plus)
• Prior experience within the commercial real estate sector or with employee engagement a plus
• Strong computer skills (Microsoft Office Suite)
• Relationship building skills with the ability to recognize client needs and motivation
• Event management or hospitality experience a plus
• Conference center management a plus
• Ability to be creative, problem solve and deliver strong results
• Self-motivated, organized, and proactive
• Strong organizational and collaboration skills
• Ability to effectively strategize, prioritize, and execute

Benefits/Perks

Simpli recognizes the importance of work/life balance not only for our clients but for our employees as well. As a member of our team you can take advantage of:

• A Monday – Friday work schedule
• Paid Holidays
• Paid Vacation and Sick Time
• Paid Day Off for Your Birthday
• Comprehensive Medical Insurance with Employer Contribution
• Vision Coverage
• Dental Insurance
• Retirement Plan
• Life Insurance
• Accident & Sickness Insurance Plans
• Voluntary Short-term Disability
• Industry/Hospitality Perks

For more information about our company and our services, please visit:

Website – www.simpliengage.com

Facebook – www.facebook.com/simplienage/

LinkedIn – www.linkedin.com/company/simpliengage/

Instagram – @simpliengage

Simpli

GENERAL MANAGER

Charlottesville, VA

On-site

THE RUNDOWN

Playfly Sports is looking for a General Manager to join our team in Charlottesville, VA.

The General Manager will be responsible for generating incremental sponsorship revenue on behalf of The University of Virginia to meet and exceed individual and team goals for Playfly. The person in this role will work on-site with the Athletics Director/ Senior Staff at Virginia Athletics and Playfly Sports Properties senior level staff to pitch and close enterprise partnership agreements. This role will also be responsible for leading and managing Virginia Sports Properties staff.

WHAT YOU’LL ACCOMPLISH

• Partner with athletics department to develop and execute a sales plan to meet and exceed revenue goals for Playfly
• Manage profit and loss & budget reports to maintain and exceed EBITDA budget
• Prospect, meet and close a significant number of new and renewal high level corporate sponsorships
• Manage, coach and develop a team of sales & account support staff at Virginia Sports Properties.
• Create standards and assist with the
• achievement of their individual goals
• Identify potential sponsors for Virginia Sports Properties through networking with Virginia stakeholders & business partners and researching local, regional & national companies
• Work with Playfly Sports Properties leadership and Virginia Athletics executives to create sales inventory, revenue projections and overall sponsorship strategy for the Virginia Athletics assets
• Develop sales presentations for new marketing partners by incorporating research, category dynamics and an understanding of partner’s marketing goals
• Create sales proposals and draft/negotiate contracts
• Develop key marketing objectives with clients via thorough needs assessment and a collaborative sales process
• Entertain and cultivate sponsors in non-game related settings
• Prepare end-of-year recaps for sponsors
• Represent Virginia Sports Properties, The University of Virginia, and Playfly Sports Properties in a professional manner
• Research sports sponsorship industry and stay current with relevant market trends and conditions
• Oversee management of radio network (terrestrial, digital) and supervise the respective broadcast talent
• Build strong understanding of all Playfly business units and offerings in order to leverage new business areas, leads, and categories
• Other job-related duties as assigned

WHAT YOU’LL BRING

• Bachelor’s degree required
• 6-8 years of direct sales experience in the sports multi-media environment required
• 10 years of experience in a sales role preferred
• Experience managing a team of direct reports
• Proven ability in managing, meeting & exceeding budget & revenue goals
• Familiarity with KORE or similar CRM system
• Strong experience and understanding of integrated and “conceptual” sales
• Ability to generate and present ideas and concepts succinctly and provide creative solutions to prospects/clients
• Outstanding verbal, written and interpersonal communication skills
• Demonstrated professional sales presentation skills
• Must be driven and coachable to execute the Playfly Sports Properties revenue model and to understand the distinctive relationship with university Athletics

TRAVEL, LIFTING, PHYSICAL REQUIREMENTS

• Must be available for game days and evening athletic events and coaches shows
• Must be available to travel for client presentations
• Must be able to work nights and weekends around sporting events

WHAT WE DO

Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. The company introduces high school and college students to career development opportunities in esports through Playfly Esports, operators of North America’s largest college esports league. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com

WHAT WE STAND FOR

At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it’s just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve.

EEOC & DIVERSITY STATEMENT

Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

ACCOMMODATIONS

Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].

Playfly Sports